Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Amherst, NY
Excellent StayPosted Apr 21, 2015
Pros: Mr Genetti's personal touch
Location: Public Square semed pretty vibrant.
Mr. Genetti greeted us at check-in and made sure we were satisfied with our sty. The room was clean and comfortable. All of the staff were helpful and friendly. The Oyster restaurant was excellent.
for Everyoneby A verified travelerfrom Montréal
Pleasant stayPosted Apr 8, 2015
Pros: Clean room evendo we have a dog ( in lots of Hotels who are accepting dogs the rooms are not clean) this one it is not the case!
Nice Hotel, bit far from Highway, but was worth it
for Everyoneby A verified traveler
Posted Apr 6, 2015
Extremely long wait to check in was my only problem. I actually sat in the Lobby to watch TV.
for Everyoneby A verified travelerfrom Maine
You can't tell a book by its coverPosted Mar 18, 2015
Pros: The staff was helpful and friendly. Unfortunately the restaurant and bar were closed.
Cons: If an alternate to the restaurant for food had been available, we would have used it.
Location: We were only there for an overnight so we didn't see the area.
It was a very nice surprise when we stepped inside. It is a beautiful place. The room was perfect and we had no complaints.
for Everyoneby A verified travelerfrom near Baltimore MD
Great Downtown locationPosted Mar 16, 2015
Pros: I really appreciated all the little decorating touches at elevator areas, Also the fridge and microwave in room. Great breakfast.
Location: Only went to the Kirby, then we left because of snow.
The hotel is right behind the Kirby center, so we left our car in Hotel parking lot, and walked the short distance. This also gave ( four women) piece of mind that both the car and we were safe.
for Everyoneby A verified travelerfrom Reading, PA
Nice hotel very close to the Kirby HallPosted Mar 9, 2015
Pros: The location
Very nice hotel for the price and convenience. Excellent staff and very polite and helpful.
for Everyoneby A verified travelerfrom ny
Overnight stay x 2 nightsPosted Mar 1, 2015
Room was clean and comfortable until night time. The fan on our heater cycled on and off all night kept me awake all night Staff was notified said it would be looked into.... Was bitter cold out so didn't dare turn it off Breakfast good
for Business Travelersby A verified travelerfrom Vermont
Perfectly wonderful evening!Posted Feb 23, 2015
Pros: Location to my event, and easy location to find.
Cons: Wish this hotel was closer to home. But after the 7 hour drive it was a welcome sight.
Location: I was here to attend an family event.
Very warm & friendly atmosphere. Although very conveniently located to the Wilkes Barre Square the room was very quiet. Had a great night's sleep and woke up to a wonderful breakfast.
for Couplesby A verified traveler
5 StarsPosted Feb 23, 2015 on Hotels.com
We were very pleased with everything!
for Couplesby Dylan
Posted Feb 21, 2015 on Hotels.com