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Reviews of Sula Guesthouse

3 out of 5
Sula Guesthouse
Þóroddsstaðir, Selfoss, Southern Region

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Easy to find. Recommend to anyone coming from Reykjavik or the Airport
Stayed 1 night in Sep 2022

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Kennex

Stayed 1 night in Aug 2022

2/10 Terrible

SIYU

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room because other hotels were fully booked. When I booked the room and those photos for the room were beautiful,nice and clean.After I arrived there it was so horrible.Everything doesn’t match with the photo at all. I won’t recommend anyone wasted money in Sula guesthouse.Also I tried to call the property manager to swap room.He can’t speak any English and he said will call me back.But I was waiting for the whole night no one get me back.Also the bathroom was so dirty and unclean. Very disappointed and unsatisfied.
Stayed 1 night in May 2022

6/10 Okay

Eric

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Property has potential but ownership needs to care. Many small maintenance items are undone. The blind for one window was missing and when we called we were told sorry but nothing we can do. Pictures are of a larger place than what we got. The pictures show a separate bedroom but what we got was a studio with a cramped loft. When we called no response. Dirtiest of the 8 places we stayed in Iceland. Cat hair on the chairs.
Stayed 2 nights in May 2022

10/10 Excellent

Hollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Stay
The stay was lovely with easy self check-in process. It was easy to find the property and everything was clean. The views were stunning and the hot tub was great!
Stayed 1 night in May 2022

6/10 Okay

Jen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Need to advertise clearer
The website needs to be clearer that this is a studio/ 1 room cabin not 1 bedroom and sofa bed. We also found the place not cleaned or turned over from the previous guest, admittedly we were 20mins before check in but doubtful they would have been ready for us. I do appreciate they did arrange for the cleaners straight away and it made for a much better 2nd first impression. The place had all we needed but is a little run down.
Stayed 2 nights in Apr 2022
Response from Ivana on Apr 28, 2022
Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication on our part. We are working to fix it so that an incident like this never happens again.

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk verblijf.
Mooie lokatie. Ruimte in de guesthouse is eerder klein, maar voldoende. Goed afgelegen en weinig lichtvervuiling. Ideaal om noorderlicht te kunnen zien. Whirlpool niet gebruikt.
Stayed 1 night in Mar 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage meraviglioso immerso nella natura selvaggia Islandese, annessa vasca idromassaggio privata da dove si può assistere in totale relax all incredibile visione dell'aurora boreale. Location davvero spettacolare, consigliatissimo.
Stayed 2 nights in Oct 2022

4/10 Poor

Margarete

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Check inn / Check out war super organisiert, Die Qualität der Unterkunft war super. Whirpool mega
Stayed 1 night in Jun 2022

4/10 Poor

Sandra

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Gute Lage im Golden Circle. Cabin 4B ist in die Jahre gekommen. Die Tür ist nicht für Sturm und Winter ausgelegt, sodass kalte Luft in die Unterkunft gezogen ist. Keine Verdunkelungsmöglichkeit an der Tür. Es gibt ein Hochbett in dem man nicht schlafen kann, da die warme Heizungsluft sich dort staut und die Decke so niedrig ist, dass man Beklemmung bekommt. Die Dusche hatte undefinierbare schwarze Flecken. Es gibt tatsächlich einen Whirlpool, aber der konnte für uns den Eindruck nicht retten. Die Kommunikation lässt auch zu Wünschen übrig, uns wurde kein Code für das Tor Tür mitgeteilt. Die bei Expedia angegebe Telefonnummer funktionierte nicht, also mussten wir erstmal nach einem Kontakt suchen.
Stayed 2 nights in Mar 2022
Response from Ivana on Mar 30, 2022
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.