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Reviews of Zen Hideaway@Jeju

3.5 out of 5
Zen Hideaway@Jeju
186-8, Sagyenam-ro, Andeok-myeon, Seogwipo, Jeju-do

Reviews

9.6

Exceptional

Rating 10 - Excellent. 191 out of 225 reviews" "
Rating 8 - Good. 24 out of 225 reviews" "
Rating 6 - Okay. 5 out of 225 reviews" "
Rating 4 - Poor. 1 out of 225 reviews" "
Rating 2 - Terrible. 4 out of 225 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHENIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing views, near Yeongmeori coast, very good breakfast provided, good seafood restaurant at doorstep, EV chargers available on site, well decorated rooms and overall good vibes
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach side property that has a great sense of design and space. Enjoyed heariung the waves and the large soak bath. Good quality bed. The hotel is in an interesting small town with lots of food options.
Stayed 1 night in Nov 2023

10/10 Excellent

Kei Cheung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice View
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and helpful. The place has an amazing view and it was clean, well-furnished and aesthetically pleasing. Location wise, it is close to quite a number of restaurants, convenience stores and attractions if you’re driving. I would definitely recommend this place to anyone who would like to wake up to the sound of the ocean and be able to enjoy the sunrise and sunset at the comfort of your own home.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated elegance. The owner put a lot of thought when constructing the property. The setting is breathtaking! The staff was warm and accommodating. I wish I had more time to explore the property. Will surely come back and recommend!
Stayed 3 nights in Apr 2023

10/10 Excellent

Benjamin

Stayed 3 nights in Mar 2023

10/10 Excellent

Jit Yong

Stayed 1 night in Nov 2022

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
My favourite hotel on Jeju! I love everything about Zen Hideaway. Thos stay however I would say the room felt in need of a little attention. This is unusual. My sink had a crack, a hook was falling off the wall and the side floor was loose. Enjoy the view, the bath and the breakfasts. I do wish breakfast could be later than 9am. It’s so early!
Wonderful for a long relaxing soak
Breakfast, yummy and in a beautiful location
View of Sanbangsan from the rooftop
This view helps with studying!
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and beautiful!
Beautiful location in a quiet area. The room was very spacious with beautiful decoration. The resort's cafe and restaurant are worth spending time. Altogether a very good place to take a good rest.
Stayed 3 nights in Jan 2020

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable and incredible views
Incredible! Such a unique setting our room was beautiful. Lots of windows with amazing sea views. We slept with the doors open listening to the sound of the waves. It was too cold to use the pool, but it is stunning and also has amazing views. The restaurant is always fabulous, but this was my first time having breakfast there. This was nice as it was so quiet with only guests eating there then. I really hope I can stay again.
Huge bath and lots of hot after to fill it! The hotel provides nice bath salts.
View of the balcony and the sea
What’s not to love with this view?
American breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Hye Ri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Our stay at Zen Hideaway was mere excellence. I have been traveling quite some places, been to plenty luxurious Five, Six, Seven-Star hotels, and I have to say, Zen Hideaway was above and beyond. We stayed during Christmas, and they surprised us with a bottle of champaign and a chocolate cake! Room was exceptionally tidy, sheets white and new, bathroom spotless. And did I not mention the view. Oh my, the VIEW. You sleep with the gentle lullaby of the tide, and wake up to see this beaUtifUL sky and ocean, it is just incredible. We were debating about which Hotel to go between HiddenCliff (don’t know if I can mention this XP) and Zen Hideaway, and boy we are glad we made the right choice. When we ever go back to Jeju Island, this is where we’re staying. Period. BTW, breakfast was amazing, too.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Jeju
View was amazing, room facilities were very excellent, free breakfast was delicious with fine coffee and finally very friendly staffs.
Stayed 3 nights in Dec 2019

10/10 Excellent

Holly, Dallas, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very unique in that is was located right on the ocean and very peaceful. The restaurant On the property was exceptional, and we’ve been all over the world!!! The staff was also exceptional and the owner cooked and served us breakfast every morning, and it was meticulously presented!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable hotel at an unbelievable price
It was GORGEOUS. It couldn’t have been any nicer and it is a trip we will remember forever because of Zen Hideaway. The only things I would recommend is for them to put n ironing board and iron, extend breakfast hours from 7 or 8am, and to make the back porch lights dimmer at night so we can enjoy the darkness of the ocean. I felt like I was a celebrity because the hotel room was so beautiful.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Patricia, Cross Plains, WI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous away from the city hustle on a beautiful volcanic rock and sand beach. Loved the breakfasts in the morning and the beautiful infinity pool. Staff went out of their way to help us out.
Stayed 5 nights in Sep 2019

10/10 Excellent

Joseph, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, with many options for restaurants, cafes and convenience stores. It’s a short walking distance to the coast, but it’s still recommended to hire a rental car before arriving as the town does not have a convenient/extensive public transport system. The interior and exterior of the hotel are as advertised. We definitely had a wonderful and comfortable stay. The breakfast, serves a fixed a la carte menu daily, the food is tasty but you would definitely get bored of it after 2 days. The breakfast/cafe area is really chic, you’ll definitely enjoy the experience.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Amazing view and great restaurant downstairs. The staff was very friendly
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hideaway to escape from city life
This hotel is a hidden gem especially if you are at Jeju for relaxation. It's location is in a desolate corner, but if you like a peaceful stay and awesome view, look no further. Fortunately, there are a few cafes and restaurants within walking distance, but if you are going out at night, bring torchlight so passing cars can spot you as there are very minimal street lights. Service is very good and the staff are very accommodating to our requests, just note that the front desk is not 24 hours and if you can't find anyone there, try requesting for help at the restaurant, which is run by the same folks. Cleanliness can be improved in my opinion, but should be fine for most others. I stayed in room 105 and the furniture is a little older than what is in the pictures. The other problem I've faced in this duplex type apartment is, climbing up and down the stairs. The wardrobe is awkwardly placed in the lower living area where the bedroom and bath is upstairs and I had to climb up & down many times per day. The single floor typed apartment would have made more sense, though it has a small tub which lesser privacy. Overall, a tranquil resort worth your time and money; with some improvements and tweaks, would be a really one of the best places in Jeju.
Stayed 3 nights in Mar 2019

10/10 Excellent

Chung Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and room
Everything was good except: 1. the door cannot be locked easily. and 2. we were provided American breakfast (delicious) but afterwards we learnt that there was also choice of korean style abalone congee.
Stayed 1 night in Aug 2018

8/10 Good

Gord, Vancouver, Canada

Liked: Cleanliness, room comfort
Good Potential
We loved our room at this small property, and I think it will be a great experience when they have finished construction. When we visited there was serious construction underway on the pool and on the reception area. It was a bit odd having workmen sitting and smoking and staromg into our room. As reception was closed, we went into the restaurant, and they offered us a tea and a seat at a table while someone was going to come get us. We sat for a while, they brought menus, and no tea. Eventually i asked when someone was going to come get us, and we were told 30 minutes, as they were cleaning the room. This was at 4:00! We were eventually told our room number, but we didn't know where to go - the room numbers are not clear from the outside, and there are many different stairs you could take. A staff member then showed us our room. The room itself is very nice indeed, with a huge concrete tub that could seat 6. It has large windows and sliding doors out to the pool area (which will be great in a couple of months, i think). There were other communication problems. I asked for the hours of the restaurant and was told 9 to 10. However, that was the hours for breakfast, and the kitchen stopped taking orders at 8:00 pm. Some of the food in the restaurant was good, some was quite odd. Generally the staff tried very hard to please, and i liked them. However, the customer service and the experience was not up to expectation given the price of the rooms.
Stayed 2 nights in Apr 2018

8/10 Good

Anna, China

Liked: Cleanliness, property conditions & facilities, room comfort
Great sea view
A nice hotel with great view, clean rooms with cool spa. Pretty close to nice spots. A bit more service minded and friendly staff would have made this an excellent stay.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beautiful hotel
This hotel is so great!!! although it was a heavy raining day when i visit, but the hotel room is so good and we spend a nice time there. The pool view is so nice and we enjoy playing there. Highly recommend! :D
Stayed 1 night in Jun 2017

10/10 Excellent

Jen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to beach, quiet
Very nice hotel, modern facilities, good restaurant. Little difficult to get in touch with reception but otherwise perfect.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even better than pictured!
We stayed in a duplex room for two nights and the facilities and decor were just amazing. In particular, the large bathtub with the ocean view and the thoughtful touches to the interior particularly impressive. At first, I was hesitant to book such a small hotel with so few reviews, but Zen Hideaway offered an amazing boutique hotel experience that you can't often find in Korea. If you stay here a rental car is a must as the location is a little far from the main resort areas. However, there are several sites within walking distance in a variety of restaurants to try. The area that the hotel is located in is recently developed and offers some trendy places to eat as well as good local restaurants. In addition, although it was far from other places that we have stayed in the past, I enjoyed how quiet the area was. The restaurant at the hotel offered amazing food as well as pleasant dining experience. The only negative aspect of our stay was the large number of mosquitoes outside of the patio doors. It seems that there is water cooling somewhere near the hotel. This might seem like a small thing, but there were actually hundreds of mosquitoes out any of the patio doors. However, I would not hesitate to recommend this hotel to anyone visiting Jeju. It was an amazing experience and I hope that I can visit again in the future. I have visited Jeju four times and stayed in major resorts as well as smaller hotels in Zen Hideaway by far was my favorite experience.

10/10 Excellent

yingliang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Hotel!
We fell in love with the place the moment we got there. The hotel with its infinity pool is set right in front of a dramatic coast line in a quiet corner of Jeju where a cluster of quaint local cafes/ restaurants may also be found. The room was spacious and clean, and the decor was modern Korean with accents of retro chic. We really enjoyed the comprehensive and wonderful amenities, like the audiophile sound system, the private hot tub with killer views and the complimentary drip coffee, herbal teas, chocolate chip cookies and cold apple juice. The manager was very friendly and helped us in finding our way around, especially as our Korean was limited, and recommending restaurants for our meals. I'll definitely be back!

10/10 Excellent

Sangwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jae Kyu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
아이들과 수영장을 이용하기 위해 갔는데 정작 호텔 수영장은 운영을 하지 않고, 사용가능한 옆 호텔은 노키즈존이라 이용을 못했슴. 북킹시 이에 대한 안내도없었슴. 다만 미안하다 인정은 하셨슴 . 안내가 제대로 안된점은 너무 아쉽고 조식도 안내에는 열시까지라고 되어 있는데 아홉시 반전에 오라고 전화옴. 아이두명과 갔는데 추가인원. 전반적으로 직원분들은 친절했고 자꾸지는 좋았슴. 다만 가성비는 별로 라는 생각이 많이 들고 두번은 굳이.. 라는 생각.
Stayed 1 night in Jan 2024

10/10 Excellent

Jueun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
여행에서 모든것이 만족은 처음!
일에 지쳐 아무것도 하지않고 쉬고싶은여행이었는데 모든것이 너무만족스러웠다. 냄새 못없애는 5성호텔보다 컨디션도 좋아요~가성비 최고! 산방산 우뚝보여서 운빨받기 좋고 어디서건 물망하기 좋고 방억서 해뜨는것도 보이고 레스토랑 같은 직원 친절하고 아래층 요즘힙한 라이프워크 옷도 몆개 사고 커피에 진심이데 커피맛 정말좋아요~ 여행중 모두만족은 처음 젠하이드어웨이 다시갈것같아요~
Stayed 2 nights in Dec 2023

10/10 Excellent

Seok Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

MEEWON

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

iljin

Traveled with family
아주만족해요 다음에 또오려구요.레스토랑 음식도 맛있고 조용하니 좋아요
Stayed 1 night in Nov 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

seung jun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

KYEUNGJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

hyun joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
환상적인 위치, 깔끔, 친절, 맛난 조식
환상적인 바다경치를 볼 수 있는 장소에 위치하고 있음. 조식은 브런치와 전복죽이 제공되는데 모두 깔끔하고 정갈했음. 개인적으로는 브런치 선호. 스테프들은 모두 친절하고 상냥함. 복층룸에서 숙박을 했는데 화장실이 2층에만 있어서 왔다갔다하는데 약간의 불편함이 있었음.
Stayed 2 nights in Sep 2023

10/10 Excellent

YEON

Stayed 3 nights in Sep 2023

10/10 Excellent

JINKYUNG

Stayed 1 night in Sep 2023

10/10 Excellent

Dong-Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

FEI SHAN

Stayed 2 nights in Sep 2023

10/10 Excellent

HOI YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

se ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 뷰가 좋으며 조용한 숙소
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
숙박기간 중 돈벌레가 나왔습니다.
큰 맘 먹고 여름 휴가를 갔는데 시설이 나쁘진 않았습니다. 문제는 아주 큰 돈벌레(그리마)가 세면대에서 나왔습니다. 늦은 시간이라 벌레를 스스로 잡긴 했지만 맘편히 잠을 잘 수 없었습니다. 호텔 안내문에도 작은 벌레들이 붙어있었습니다. 가격을 생각했을 때, 청결 측면에서 아쉬운 점이 큽니다.
Stayed 1 night in Aug 2023