Land view from property

Reviews of Artravel Myeongdong

3 out of 5
Artravel Myeongdong
31 Myeongdong 4-gil, Jung-gu, Seoul

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 76 reviews" "
Rating 8 - Good. 25 out of 76 reviews" "
Rating 6 - Okay. 17 out of 76 reviews" "
Rating 4 - Poor. 8 out of 76 reviews" "
Rating 2 - Terrible. 7 out of 76 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael Jason

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Too much self service that they dont have any room cleaners.
Stayed 5 nights in Oct 2023

2/10 Terrible

Rachel

Stayed 4 nights in Oct 2023

8/10 Good

Lim, Singapore

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good for solo traveller, but for a full 5 days I did not see any staffs, not even a single time.
Stayed 4 nights in Apr 2023
Response from artravel on May 3, 2023
Hello. Thank you for your review. Our accommodation is self-check-in accommodation. However, I am using a messaging app to make requests easier. Whats app line viber instargram kakaotalk. You can easily reach any message app. I will try to provide better service. Thank you.

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very good area, surrounded by stores for almost every need. Everything was at a walking distance. Really enjoyed my stay there.
Stayed 9 nights in Mar 2023
Response from artravel on Mar 29, 2023
Thank you for booking our accommodation. I'm so happy from the host's point of view that you had a great trip.I will try to provide better service.

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
No reservation problem
Whether this a problem of hotel.com or the hotel artravel. When one of our member arrived. They said we have no reservation. But received message thru hotel.com platform that the reservation was confirmed and we given instruction how to check in. At first, they tried to move us to another hotel. Then on the first day they gave us a room. but we were separate into 2 rooms. Never met the owner during my whole stay. But my brother in law was able to get in touch thru text. Bed is too hard. Pillow too soft. Room very small, but expected beforehand. Too bad, because of the checkin experience give me a bad impression.
Stayed 7 nights in Jan 2023
Response from Artravel Myeongdong on Feb 11, 2023
Thank you for using our accommodation. We also feel very sorry for the system problem. I fully understand your opinion. I think you must have felt bad because you felt that way when you checked in.I will make a better accommodation.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bare bones and clean!
Very bare bones, but great deal! Clean!
Stayed 1 night in Dec 2019
Response from bob on Mar 5, 2020
Thank you for visiting. I will make you happier next time. Thank you.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from BOB on Apr 2, 2019
Thank you We will become more active Atravel.

4/10 Poor

CelineCheng

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked and paid via Expedia and hotel charged me 110,000 won for the deposit which they forget to refund me when I check out. Worst is they also charged me for 1 night stay when I already make payment to Expedia. Email the hotel and hotel ask me to contact Expedia as they can only refund me via PayPal which I do not have. Contact Expedia and they tell me to contact the hotel as the hotel instructed them to. So which is which, my stay was early Feb and till now, mid March and was still unsolved. Very disappointed!! Should have not stay there at all.
Stayed 1 night in Feb 2019
Response from bob on Mar 22, 2019
Sorry for the inconvenience. The deposit will be refunded immediately after departure. I will try hard not to cause inconvenience in the future. Thank you.

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2019
Response from BOB on Apr 2, 2019
Thank you We will become more active Atravel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked via Expedia and make payment directly to Expedia. Please note that there is a deposit of
Stayed 1 night in Feb 2019
Response from BOB on Apr 2, 2019
Thank you We will become more active Atravel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean but the staff should contact every time
Stayed 3 nights in Nov 2018
Response from Morri on Jan 27, 2019
Thank you for visiting :) why did u want to contact staff every time? If u want something u can tell us directly at reception open time or in the morning ! Thank you :)

8/10 Good

Mary Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Morri on Nov 1, 2018
Thank you very much for visiting Artravel. We hope to see you again. :)

2/10 Terrible

Hae Min

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Booked hotel by hotels.com There is no room to stay even I received confirmation Front desk said we didn’t received any booking information Hotels.com found replace accommodation but it is not centre of my destination I have no chance to choose, I accept new accomodation but really unhappy
Stayed 1 night in Sep 2018
Response from Morri. on Sep 21, 2018
Sorry for that. Between hotels.com and Interlocking program Onda's error. We couldn't accept you. Because to us you didn't reservation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, Clean, Nice concept, Best Location.
This is in a great spot for travelling all over Seoul! Literally a 3 minute walk away from the subway 4 and 2 line means that pretty much everywhere in Seoul is within a 30 minute subway ride. The hostel itself is super functional, spacious, cute and well stocked. My group of friends (3 total) and I stayed here comfortably for 2days. Bob and Morri was a great host and checked in multiple times to make sure everything was ok. They provide for breakfast-milk and juice,Tea korean pie, bread, korean ramen and cerials. If you want eat korean hanjungsik, and bbq they have on 3floor korean restaurant you can enjoy in there! I highly recommend this Design hostel!
Stayed 1 night in Mar 2018
Response from CMO on Mar 23, 2018
Thank you so much for your positive feedback. Look forward to hosting you again here at Artravel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Best location in Myeongdong area for shopping, street food, nearby travel spots and even convenient for all modes of public transportations. It was easy to find the location by following the instruction given via email by the hostel. Interior of this hostel is really amazing, especially all the frames that the host has put a lot of efforts on. The room is not super spacious but I liked the space under the bed where I can put my very big luggage. I know that the rent is crazy expensive in the area so other accommodations in the area have smaller rooms.
Stayed 1 night in Mar 2018
Response from CMO on May 19, 2018
Thank you so much for your positive feedback. Look forward to hosting you again here at Artravel.

8/10 Good

tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Hwanyong

Stayed 1 night in Nov 2023

10/10 Excellent

Hatice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 13 nights in Aug 2023

6/10 Okay

미경

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Artravel on Aug 6, 2023
저희 숙소를 이용해 주셔서 감사합니다.더 좋은 서비스 할 수 있도록 노력 하겠습니다.

6/10 Okay

Sze Nga

Disliked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Artravel on Jun 21, 2023
I will try to provide better service. Have a good day

6/10 Okay

MIYUKI

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I could watch Netflix and YouTube.It's close to the station. It's good for staying overnight without meals.The air conditioner works well.It was disappointing that the remote control of the TV and air conditioner was dirty and that the manufacturers of amenities were not unified."It was a self-check-in, but it was good that the staff dealt with anything I didn't understand right away."Was there a refrigerator?I didn't know how to open it.
Stayed 1 night in Jun 2023
Response from Artravel Myeongdong on Jun 18, 2023
Hello. Thank you for using our accommodation.We will try to provide better service to our customers.

6/10 Okay

욱열

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Artravel Myeongdong on Jun 25, 2023
안녕하세요 . 더 좋은 서비스 할 수 있도록 노력 하겠습니다.

6/10 Okay

Haruka

Stayed 2 nights in Apr 2023
Response from artravel on May 13, 2023
当宿をご利用いただきありがとうございます。 より良いサービスができるように努力します。

2/10 Terrible

toshikazu

Stayed 2 nights in Mar 2023
Response from Artravel Myeongdong on Apr 16, 2023
申し訳ございません。お客様、より良いサービスができるよう努力するARTRAVELになります。

10/10 Excellent

luisrodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities
tiene una ubicacion excelente
Stayed 4 nights in Feb 2023
Response from artravel on Mar 24, 2023
Thank you for using our accommodation. Have a good day

4/10 Poor

??

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
明洞のメイン通りのすぐ近くなので買い物をして荷物を置きに行ったりできらくらい近いです。エレベーターがあるけど乗るのに8段くらい階段があるのでキャリーがちょっと面倒。 滞在時一度もスタッフを見なかった。 チェックイン、アウトはセルフで インの時にメールで色々お知らせ説明されました。 ベッドメイキングがなかったのでタオル交換されてない。(スタッフ言えばしてもらえたかも) シャワーとトイレの仕切りが何もなくてシャワーがとても難しかった。 部屋が小さいのでトイレの音も丸聞こえなので気にしない人となら泊まれます。あとデカいキャリーはベッドを少し移動させないと開かないくらい狭い。部屋の雰囲気だけはシンプルで洒落てた。
Response from Artravel Myeongdong on Jan 20, 2023
こんにちは。当宿をご利用いただきありがとうございます。 ご利用に少しご不便をおかけしたとは大変申し訳ございません。もっと努力してお客様により良いサービスができるようにお返しします。 ありがとうございます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Artravel Myeongdong on Jan 11, 2023
Hello, thank you for using our accommodation.I will make an accommodation that can serve you more.

8/10 Good

kazuyuki

Liked: Cleanliness
Disliked: Staff & service, amenities
Location is very good.Staff is not always at front desk. Breakfast is not available due to Covid reason.
Response from Sun on Jan 9, 2023
Hello. kazuyuki .Thank you for using our accommodation. Breakfast service and rooftop service will be available from spring. If you visit Korea again, please use it a lot. Thank you.

6/10 Okay

Manami

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
〈よかったところ〉 ・明洞の中心にあるためとても便利 荷物が多くなったらホテルに戻って荷物を置くことができた。駅までのアクセスも◎ ・スタッフの対応が早い。そして韓国語が通じなくてもカタコトの英語で頑張って伝えようとしてくれる。 ・インスタ映えしそうな客室 ・共有キッチンがありよかった。 〈よくないところ〉 ・部屋に入った瞬間から暑すぎてサウナかと思った。床暖が暑すぎる。お土産のチョコレートが全部溶けた。日本から持ってきたバウム式の化粧品がほとんど溶けた。スタッフにラインで伝えると自分でボイラーを下げろと。なかなかやり方がわからなかった。 ・部屋に空調設備なし。 ・置いてあるタオルがシミだらけで汚すぎる。使えたものではない。 ・部屋が臭すぎた。バスルームからの匂いがとんでもない。 ・部屋が狭すぎた。 〈総合的に〉 格安旅行に慣れている人なら十分だと思う。化粧台などは全くないため、おしゃれを楽しみたい人や、カップルは考えて予約した方が良い。 とにかく床暖が暑すぎるのはせっかく買った化粧品やお菓子の劣化に一直線なので、そこが一番の難点であった。 アクセスはとにかく良い。
Response from Artravel Myeongdong on Jan 11, 2023
こんにちは。当宿をご利用いただきありがとうございます。 暑すぎて本当に申し訳ありません。次回はそのようなことがないようにもっと気をつけます。

2/10 Terrible

YEONGHAE

Stayed 1 night in Sep 2022
Response from Artravel Myeongdong on Apr 16, 2023
죄송합니다. 고객님 더 노력 하는 아트래블이 되겠습니다.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
재방문의사있어요
좁은 공간이지만 깔끔하고 저렴한 가격에 짧게 머물기 좋아요
Stayed 1 night in Sep 2020
Response from bob on Sep 21, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

SEJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from bob on Sep 21, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

6/10 Okay

hyunji

Business traveler
Liked: Cleanliness, staff & service
자주 가는 편인데 침구랑 어매니티 좋은 편이애요. 냄새도 안나고요. 주변 환경이 유흥가인거만 빼면 아주 좋음 편입니다
Stayed 2 nights in Jul 2020
Response from Artravel Mina on Jul 11, 2020
안녕하세 현지님. 저희 주변 환경은 '유흥'가가 아닌 상업지역입니다. 다른 게스트분이 오해하실 수 있어 정정합니다. 옷가게들과 분식점들이 있는 명동역 2분거리 명동 번화가 메인 지역에 위치하고 있습니다. 자주 방문해 주셔서 고맙습니다 ^^

10/10 Excellent

Namho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
문제 요청시 시간관계없이 신속히 조치해주셔서 너무 감사합니다. 사장님, 직원 모두 너무 친절하시고 다음에 기회가 된다면 앞으로도 계속 이용하고 싶습니다. 감사합니다.
Stayed 10 nights in Apr 2020
Response from bob on May 6, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

6/10 Okay

hyunji

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
침대가 딱딱하고 커텐에 곰팡이가 그득..함.
Stayed 2 nights in Apr 2020
Response from Artravel Myeongdong on Apr 16, 2023
좀 더 좋은 서비스 할 수 있는 아트래블이 되겠습니다.

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from bob on Apr 13, 2020
Thank you for visiting. I will make you happier next time. Thank you.

2/10 Terrible

Titan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店無人管理
完全連絡不上飯店人員 行程需要更改入住日期 無法連絡上自然沒處理 浪費我的$又不退費!態度極差
Stayed 1 night in Feb 2020
Response from Mina yang on Mar 15, 2020
您沒有來,您告訴您預定的網站來更改日期。沒有來的人留下了評論。

2/10 Terrible

Titan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店完全連絡不到人!太誇張!
入住前幾天到入住完全連絡不上飯店 行程想改期完全無法 想退款也不給退 爛透了!
Stayed 1 night in Feb 2020
Response from Mina yang on Mar 15, 2020
您沒有來,您告訴您預定的網站來更改日期。沒有來的人留下了評論。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020
Response from bob on Mar 4, 2020
Thank you for visiting. I will make you happier next time. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from bob on Feb 27, 2020
Thank you for visiting. I will make you happier next time. Thank you.

4/10 Poor

Nakamura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from bob on Jan 30, 2020
We will always strive for effort. Thank you.

10/10 Excellent

JANGWON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from bob on Jan 30, 2020
Thank you for visiting. I will make you happier next time. Thank you.

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from bob on Nov 27, 2019
Thank you for visiting. I will make you happier next time. Thank you.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
立地はミョンドンの繁華街の中にあり最高です。ただし、ホテルのエレベーターに乗るために階段を少し上らないといけないのがやや不便。それ以外はフリーの朝食があったり部屋も新しい清潔な感じで良いです。
Stayed 3 nights in Nov 2019
Response from bob on Nov 25, 2019
私たちの宿泊施設をご利用いただきありがとうございます。お客様のフィードバックに感謝いたします!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で清潔で良かった。 明洞の中にあるから行動しやすい。 また宿泊したいと思った。
Stayed 1 night in Nov 2019
Response from bob on Nov 25, 2019
私たちの宿泊施設をご利用いただきありがとうございます。お客様のフィードバックに感謝いたします!

8/10 Good

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値段も手頃でオシャレで過ごしやすかったです。また利用したいです。
Stayed 3 nights in Sep 2019
Response from bob on Oct 7, 2019
私たちの宿泊施設をご利用いただきありがとうございます。お客様のフィードバックに感謝いたします!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
ホテルは新しい感じで、立地も値段も良かった。だがトイレットペーパーなくなったのでカウンターに行ってくださいといったら断られた。もう一度おねがいしたら渋々くれた。値段的にもあまりサービスはしたくないのかな?なんだかそんな感じがしました。
Stayed 2 nights in Apr 2019
Response from bob on Sep 6, 2019
私たちの宿泊施設をご利用いただきありがとうございます。 不便な点申し訳ありません 改善できるよう努力します。 顧客からのフィードバックに感謝!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
입구찾기가 힘들었어요~
Stayed 1 night in Aug 2019
Response from bob on Aug 29, 2019
불편함을 드려서 죄송합니다 안내동영상이 있지만, 추가로 더 업데이트하여 개선하도록 하겠습니다. 이용해주셔서 감사합니다. 불편한 부분은 계속개선할수 있도록 하겠습니다. 감사합니다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from bob on Aug 7, 2019
Thank you for visiting. I will make you happier next time. Thank you.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂とトイレは別が良かったです。 また、スパはとても良い施設だったけれど、 外に水漏れするので、そこが欠点でした、、 でも全体的に綺麗で駅からもさほど遠くないので 満足です!!
Stayed 1 night in Jul 2019
Response from bob on Jul 30, 2019
私たちの宿泊施設をご利用いただきありがとうございます。お客様のフィードバックに感謝いたします!