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Reviews of Patio7 Hotel

3 out of 5
Patio7 Hotel
736 Nonhyeon-ro, Gangnam-gu, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 234 reviews" "
Rating 8 - Good. 68 out of 234 reviews" "
Rating 6 - Okay. 24 out of 234 reviews" "
Rating 4 - Poor. 12 out of 234 reviews" "
Rating 2 - Terrible. 7 out of 234 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daeik

10/10 Excellent

Kandace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall, the room was just as described, not so big but had everything necessary. Cleanliness is very good. Staff were friendly. Bed is comfy. The only thing disturbed me one night was a couple next door who were having a good time and whom I could hear through the walls. I guess the walls are thin due to lower fees of the hotel.
Stayed 5 nights in Dec 2023

8/10 Good

Woojin

Stayed 7 nights in Nov 2023

8/10 Good

Kaho

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff was so nice and able to communicate in English. I have noticed that I forgot something in the room after checking out - when I returned to the hotel, she quickly issued the key card and let me get it. Thanks to her efficiency, I didn’t have to miss our flight. I wish the water pressure was stronger in the property but I heard it is common problem in Seoul.
Stayed 3 nights in Nov 2023

10/10 Excellent

Heather

Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Shavona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Beauty
This boutique hotel was quaint and cute. I got the smallest room. It was well designed to minimize space and just super cute. If you’re looking for a reasonably price hotel in a semi-ritzy part of Seoul…this is it.
Stayed 3 nights in Oct 2023

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
I was in a studio room and it was a very unique layout with a tub and a little sitting room. There was an issue with the light in the bathroom and they sent someone to take care of it right away. I don’t find the area particularly interesting but some 24 hour restaurants around and about an 8 min walk to the subway. Very easy access to incheon airport bus so highly recommend the location for your last night in Seoul.
Stayed 2 nights in Oct 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rocco

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2023

6/10 Okay

Songun

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staffs are very kind. but too much noise makes outside.The soundproofing was too bad. The sound of construction outside woke me up from 6 a.m. and clearness was bad.
Stayed 3 nights in May 2023

10/10 Excellent

Zhengang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Stayed for over two weeks and was very happy with everything. Price was affordable and really enjoyed the location. I should comment that it can get a bit loud on weekends.
Stayed 14 nights in Feb 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Not good...
Located in a convenient area, but hotel room was very uncomfortable. Maybe others would like the "fouton" style bed, but my back was killing me after sleeping on it.
Stayed 2 nights in Nov 2022

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, Unsanitary, Rude Hotel Owner
***AVOID THIS HOTEL at ALL COST!*** Dirty. NOT COVID safe! There is a high probability that you and your loved ones may get infected with COVID and other viruses if you stay here.b they do not sanitize or clean their property. 1) Found balls of human hairs in the shower gutter. Yuck! 2) Asked for refund, but the owner of the hotel flat out refused and didn’t compensate for the room that was not ready. 3) Also, the lobby area is full of dust, rust, and spider webs. 4) The cleaning lady wiped all the exercise equipment with just one small towel!!! Isn’t the hotel supposed to be COVID conscious and sanitize and clean the its entire premises? Unacceptable!!! Look somewhere else to stay.
The ball of hairs in the shower room
Stayed 3 nights in Sep 2022

8/10 Good

Jenaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & modern hotel, polite staff, daily room cleaning if you choose, unfortunately the pool & restaurant is closed due to covid.
Stayed 6 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff, attractive room.
Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendation
The hotel provides good service with clean and comfortable rooms. With a bath in the room and wine store in the lobby this is guaranteed stay for me next time I'm looking for a hotel in Gangnam.
Stayed 2 nights in May 2021

8/10 Good

joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was overall a decent and clean hotel
Stayed 1 night in Sep 2020

10/10 Excellent

Sejin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for wedding
I booked this hotel for attending the wedding of my wife's friend. It was a great location for it. Room condition was okay it was a little bit small but okay for stay.
Stayed 1 night in Oct 2020

10/10 Excellent

JinR, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio 7 is the best hotel in Seoul. I ended up staying a total of 74 days at Patio 7 this trip. All the amenities, complimentary breakfast, complimentary mini bar, amazing rooftop swimming pool, and a relaxing lounge in B1 makes this hotel the best in Seoul. I give it 100 stars and recommend this hotel to anyone visiting Seoul.
Stayed 14 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

JinR, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel is Seoul. I stay at Patio 7 every trip to Seoul. All hotel guests get complimentary breakfast and their mini bar is complimentary as well. The hotel staff is amazing as they take care of all your needs. Rooms are very clean and well furnished. I give it 100 stars.
Stayed 22 nights in Jul 2020

10/10 Excellent

JinR, Las Vegas, NV

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio 7 is an amazing property that has amazing friendly staff and awesome amenities. Great location in Gangnam, close to great food, entertainment, and shopping. Patio 7 is my go to hotel in Seoul. I've had an extended stay here this time and the staff knows me so well and treats me like family. Best hotel in Seoul.
Stayed 28 nights in Jun 2020

10/10 Excellent

Jin, Las Vegas, NV

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio7 is the best hotel in Korea. I stay at this hotel when I am in Korea. The staff is the friendliest and the accommodations are awesome. The staff knows you by name and knows your style so that they accommodate you in the best way. I recommend anyone stay at this hotel for the service, staff, accommodation, and superb location to everything in Seoul.
Stayed 10 nights in Jun 2020

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Great location, friendly staff and comfy room.i would recommend to all.
Stayed 9 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Great location; Moderate Service.
We dropped off our baggages in the morning first. We were greeted by a friendly manager during that time and he helped us to keep our bags. We then headed out to have some meals before the check in hours. However at 130pm after we’ve had our meals, it was raining. So we headed back to the hotel lobby to wait but here’s what we got upset at. Since there were only TWO seats at that so called Lobby, my brother and I then seated on that little small bench near the counter (however it really wasn’t blocking anyone). Then a guy named Dormamuu rudely told my brother to get away because he wants to check the locals in first. (For your info, we didn’t even mind that he checked them in first before us.) But his tone really pissed us off. We waited for so long and I did even show up my pissed off look. He didn’t want to check us in or entertain us or welcome us AT ALL until the manager came out (the friendly manager we were greeted by in the morning), literally until the manager asked him to check us in then only that Dormamuu guy willing to entertain us. I thanked him after he handed me the key but really I am still very upset about him being so rude to us as customers. As for the room, it’s clean and alright. We like the free mini bar though. Also, we like how they provide free laundry downstairs as well. Their elevators are too dark, quite creepy. Free breakfasts are served as well.
Stayed 5 nights in Dec 2019
Response from Young Jin Lee (Mr.) Sales&Marketing Manager Patio7 on Jan 17, 2020
Dear Guest, Warm greetings from PATIO7 HOTEL. Thank you for staying with us and your kind feedback regarding your stay at our hotel. I sincerely apologize for your poor experience caused by staff service. I could fully understand how you felt disappointed. The room will be fully serviced by 3 pm, but before that, we received the check-in from the room where the room was finished, so I think some customers checked in first. we are sorry for not being able to give you a more friendly explanation. and I had shared your comments with managers of Front desk Department. We will reinforce the training of all the staff service. I am so sorry that your experience did not meet your expectations again. It is our hope that you will give us the opportunity to better serve you in the near future Best Regards. Young Jin Lee (Mr.) Sales&Marketing Manager Patio7 hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Very friendly staff with a full of energy atmosphere. Recommend to everyone to stay. Rooms are clean and staff is very accommodating. My go to hotel in Seoul every time.
Stayed 4 nights in Nov 2019

6/10 Okay

Chungyeol

Stayed 1 night in Nov 2019

10/10 Excellent

Jung han

Stayed 1 night in Nov 2019

10/10 Excellent

Lynn, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the hotel. I love it’s close proximity to Sinsa-dong and how well-connected it is to other stations. It takes about 5min to take the bus to Apgujeong Station (and the bus stops right outside Blue Bottle Coffee if you’re interested!) and Myeongdong is about 25min away (including transfer time). The tub, although a bit small, was sufficient for a good soak after a long day of traveling. The staff are always friendly. My only grouse is that the breakfast location is not in the building itself. Previously it was in the basement and you had to take a separate lift at the lobby, but for some reason they have now shifted it to Patio9 (another building maybe 50m away). Nevertheless, I would recommend this hotel to solo/couple travelers!
Stayed 2 nights in Oct 2019

4/10 Poor

Wing yi

Disliked: Property conditions & facilities, room comfort
Will not come back
The air conditioning & toilet in my room made continuous noise all night, I hardly had any sleep. Changed another room in the morning, the noise of the air con was even worse, then changed another one again, it was a bit better, still have noise but less. The staff said all the rooms have noise from the air con, it was only luck to pick a less noisy one. Besides, the noise from the street was quite loud too. The air con was being set automatic which you can’t keep the fan running, it kept on and off. I felt so hot several times at night which woke me up because of the temperature. But if you turn it colder, when it switched itself on, the wind was too strong, it blow right straight to your face. Anyway, the air con was a big problem. The only good thing is free minibar and snacks everyday. But I still will not choose this hotel anymore. At the end of the trip I was totally exhausted because of lack of sleep. I didn’t try the breakfast, but my friend said it was soso.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Alex, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay. Liked that they have free laundry, coffee, breakfast, etc. Courteous staff and great customer service!
Stayed 4 nights in Sep 2019

6/10 Okay

Judd

Liked: Cleanliness, property conditions & facilities
Not for families, at all.
I have very mixed feelings about this place. Starting with *parking*. Parking is not free. (Should mention "paid parking" on hotels.com) It's cheap but not free. When checking in and being told to pay for parking, it's a rude surprise - despite the cheap price. Also, parking is very confusing. I was traveling with a young child who really needed to use the bathroom. I had to be very strong with staff to be allowed to take my son to our room to use the bathroom. The clearly wanted me to move the car. I had parked on the wrong property (Patio 9) and the staff was not kind. The Patio 9 staff actually said I could stay in their spot but Patio 7 said "no". Absolutely ridiculous to overrule the other gentleman. The gentleman who actually worked in parking was supremely kind. Perhaps my biggest complaint is the pool. I booked this hotel specifically for the pool. My son is 5 (international age) and wanted to swim. The pool said "19+". I ignored it and went swimming in the rain with my son. NOWHERE does hotels.com indicate that this is an adults only swimming pool. Is this deception intentional? I don't hold the hotel responsible for my neighbors yelling Korean curse words in the hallway. The hotel's stylish. Our room, tiny. No table. No sitting area. Literally just a bed. (good bed) This hotel needs to make it clear that this is not a family hotel. The staff needs to smile and act less "cool". I've stayed in top hotels and this mimics one nicely but too many rude surprises.
Stayed 1 night in Sep 2019

10/10 Excellent

BeardMeetsWorld, Abu Dhabi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The staff were able to make us feel at home and answered all of our questions. They helped us arrange a bus ride to the airport and while we were waiting made us very comfortable. The room is very cozy and has all the amenities you would need.
Stayed 2 nights in Aug 2019

6/10 Okay

Myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
They did not include the pool woth the room It costs 20 k won per person
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

JONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

N.N

Liked: Cleanliness, staff & service, property conditions & facilities
Hip property that is not very functional/practical.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, area is quite weird - automotive and industrial supply wholesalers everywhere. Not quite Gangnam - would pay more for a better area next time around. Although staff were pleasant and friendly, problem solving and assisting was completely absent. A prime example was when I wanted to make a purchase at the cafe bar beside the check-in desk where two employees were standing. The cafe bar worker was missing so instead of one of the two free front desk clerks selling me a Perrier water (which was in clear sight on the counter) for the price posted, they smiled and said “sorry no”. I had to walk down the street and buy elsewhere. This is simply annoying, unnecessary and inefficient. Training in customer service is needed.
Stayed 4 nights in Jun 2019

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019