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Reviews of Ritz Garden Hotel Manjung

3 out of 5
Ritz Garden Hotel Manjung
Lot 5260 & 5261, Jalan Lumut, Seri Manjung, Perak

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 12 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohd shahrizan bin shaari

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

AFIAT

Stayed 3 nights in Jul 2023

6/10 Okay

Ong Weng Siang

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Stayed 1 night in May 2023

8/10 Good

rosnani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sathiya

Traveled with group
Liked: Cleanliness
nice place for a short trip
Stayed 1 night in Apr 2023

8/10 Good

wan farahiyah

Liked: Cleanliness, staff & service, property conditions & facilities
nearby to restaurant
Stayed 1 night in Mar 2023

4/10 Poor

Andrew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unsatisfied stay.
Cockroaches. Cigarette smoke smell. Old hotel, jaded, thin towel/sheets."Gym" is just a room with some equipment, treadmill is spoilt. Parking however is easy, supermarket conveniently located next door. Did not try the included breakfast but looks like standard 1-2 star hotel breakfast. Likely will not return to stay here.
Stayed 3 nights in Mar 2023

6/10 Okay

Yong Keong

Traveled with family
Nothing special .Room was not properly cleaning .Tv and safe table got a lot of dust look like the staff did not clean the dust for so long time. Not properly clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Mohd Hisyamuddin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and environment
Stayed 1 night in Jan 2023

4/10 Poor

Peter

Stayed 2 nights in Jul 2022

6/10 Okay

Mohd

Stayed 1 night in Mar 2022

8/10 Good

Fairuz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for non smoking room but unable to provide me a non-smoking room.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay here for leisure and business. Near with shopping complex and beach.
Stayed 1 night in Mar 2021

8/10 Good

LJ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay with basic amenities and simple breakfast.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness needs improvement.
General condition ok. Air condition needs service as it has some smell once turn on. Bathroom exhaust fan need a fix to run properly. It is carpeted therefore additional cleaning efforts required as some leftover food debris found under bed.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

LAI HING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Very clean and hotel is well maintained. Excellent customer service
Stayed 1 night in Jul 2020

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Hotel is conveniently located with Billion Supermarket just beside it. Plenty of self parking lots with eateries nearby. Breakfast quantity is limited but quality still acceptable.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

EricTee

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall room look good, clean and tidy, if the freezer can add in some drink will be great...
Stayed 1 night in Sep 2019

4/10 Poor

MAB

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Strategically located beside supermarket & aesthetic of hotel was better than expected. However, the room was sprayed with a very very strong scent to the point it was choking. Was also charged RM30 for a broken cup which I felt was an unreasonable sum.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding and the cleaning staff were very efficient.
Stayed 3 nights in Aug 2019

8/10 Good

norman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its ok
Stayed 1 night in Jul 2019

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Not the first time staying at this hotel, still a great experience from check-in till check-out. Room is spacious, quiet and clean. Has all the standard amenities needed.
Stayed 1 night in Jun 2019

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room very clean
Stayed 1 night in Jun 2019

10/10 Excellent

Wan nor suria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Kok Eng

It has been a good experience. Will be good if there is a dedicated car park with shelter for guests.
Stayed 2 nights in Nov 2018

8/10 Good

Kok Eng

The family room is spacious and clean.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018

8/10 Good

Nurhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

chien yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room is very spacious with a King-Sized bed. Quiet and clean. Room comes with safety deposit box and refrigerator. Front desk staff was polite and courteous.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good location
Good and pleasant stay. Ideal location as it’s in the middle of the town. Easily can find shopping and food outlets. Parking is easy available and safe.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Okay for a short stay and the family room are quite spacious
Stayed 2 nights in Mar 2018

10/10 Excellent

khairol Dalila, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is beautiful n large.. the food also good
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value to money
Beside Billion hypermarket. very easy to find food.
Stayed 1 night in Mar 2018

8/10 Good

Phang

Liked: Staff & service, property conditions & facilities, room comfort
My experience was the air-con so dirty and not cool at all but the service is good , fast action . The staff straight away to change a room for me
Stayed 1 night in Jan 2018
Response from Mr Helmi on Jan 31, 2018
Thank you for taking time to share your review. My humble apology for the unsatisfactory experience you had during your stay. I am addressing these shortcomings with the team to get things right. I hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Good

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Mr Helmi on Feb 1, 2018
Thank you!

6/10 Okay

Mazri, KL

Disliked: Property conditions & facilities, room comfort
A just OK hotel
Cellualr line doesnt work as the rooms are located in centre of buildings and wifi signal was very weeak. If you need line/signal.u have to go to lobby or close to window outside your room. Breakfast was just ok. Bathroom in the King Deluxe Room that is tayed has very very very small shower cubicle! Even for thin person, the cubicle is considered very small!
Stayed 1 night in Dec 2017
Response from Mr Helmi on Feb 1, 2018
Thank you for leaving us your review. We are pleased that you have chosen Ritz Garden Hotel (Manjung) as your preferred choice of accommodation during your travels. In the meantime, we have initiated plans to improve our WiFi and phone signal/line connectivity to serve you better for your future stay with us. See you next time.

6/10 Okay

Tai Man

Disliked: Room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
2nd time staying at the hotel & service quality greatly improved! Buffet breakfast has limited quantity but great quality. Definitely will recommend to family & friends!
Stayed 3 nights in Jul 2017
Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again.

6/10 Okay

kcp, Georgetown Penang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location hotel
Hotel is well located at strategic place. The room hygiene was fine however the wall are too thin which is bad for light sleeper. I can hear the water pump? or whatever noise every 20-30mins even in the midnight. Breakfast are acceptable. The shower room is too small even for thin person like me.
Stayed 1 night in Jul 2017
Response from The Management on Aug 2, 2017
Thank you for your comment and we do appreciated it. This will help us to do better and better on future. As for the noisy sound, we will investigate and acknowledge our Maintenance. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again.

6/10 Okay

zuzu, n9

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Price reasonable, room neat n tidy. Breakfast replanish food very slow. Less variaty of food. Location strategy nearest to Lumut. Bedroom is very good.. comfort.. near to mamak restaurant and tesco. Will stay the same hotel for next time.. bathroom very clean..... would like to recommend with another friends.. good choice................... I give four stars Good choice
Stayed 1 night in Jun 2017
Response from The Management on Aug 2, 2017
Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2017