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Reviews of Treehouse River Lodge - One-of-a-kind Cabin! Private Treehouse + Pool = Memories

Treehouse River Lodge - One-of-a-kind Cabin! Private Treehouse + Pool = Memories
Sevierville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.0/10

Cleanliness

Reviews

6/10 Okay

Monique T.

Liked: Cleanliness
Beautiful but poorly maintained
At first glance the place is amazing. We had issues getting into the pool area, lock mechanism was stuck, called management group and it did not seem a priority for them, but main attraction with the house/group. Beware the pool has two large fans in the bottom to feed the waterfalls and they will hurt your feet and toes. The hot tub jets only work for approximately 15 minutes then wont work for a while. The putt putt area had weeds growing in and around it; sticks and debris coyld have easily been blown off before arrival, so kids could play. Toliet leaked in bathroom upstairs so floor was constantly wet between sink and toliet. Tub in master bathroom has a weak spot making it feel uneasy when you showered. One of the two dishwashers has a puddle of water in the bottom thats been left behind for a while. 2 of the 4 pool stick have no tips and are warped/bowed. The two arcade games only move side to side making it unplayable. The surround sound was stuck in the movie room and none of the remotes worked to change it. The TVs have signs to not change wires around (understandably) but some rooms have been changed and tvs dont respond to remotes... ps- please put batteries in the remotes so you can access the smart guide, cable or surround sound. Pitty the maintenance is not better kept this is a gorgeous home.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cort S.

Liked: Cleanliness
40th Birthday Weekend
This property was amazing. The owners have done a fantastic job of furnishing this home with working amenities that will keep you entertained for days. Our children loved the pool and game room. We appreciated the pool door combination lock. The home was clean and very comfortable. Rent this place. You will love it!
Stayed 2 nights in Aug 2023
Response from VrboOwner on Sep 27, 2023
We're so glad you loved our Treehouse River Lodge cabin as much as we do, Cort! Your kind review and five-star rating are greatly appreciated and we are thankful that you took the time to share your experience. We look forward to being able to serve you again in the near future!

10/10 Excellent

LeaAnn B.

Liked: Cleanliness
Beautiful Cabin
We quite enjoyed our stay at the cabin and wish we had longer. The only issue we had was the code at the door wasn't working initially and we had to call to reset it, but that process was super simple and only took a few minutes! The cabin is gorgeous, the pool was clean. The toilet by the pool was out of order but it did have a sign on it that it wasn't working. The kids loved the pool! Us adult thought it was a tad chilly so we ended up in the hot tub instead :-) The place was clean, beds were comfy and the home has so much to offer. We will stay again!
Stayed 2 nights in Apr 2022
Response from VrboOwner on May 19, 2022
Thank you so much for sharing your experience with us, LeaAnn! We're so glad you and your entire party had a great time during your vacation, enjoying your cabin's wonderful amenities. We appreciate you taking the time to share your honest feedback and would love to serve you all again in the future!

10/10 Excellent

karen t.

Excellent experience/beautiful house
Everything was so beautiful. The house was a lil dusty but other than that the experience overall was amazing
Stayed 2 nights in Feb 2022
Response from VrboOwner on May 13, 2022
Thank you for your feedback, Karen, and we will notify the appropriate departments of your concerns to rectify this immediately. Overall, we love to know you had a wonderful time during your vacation, enjoying your beautiful cabin and all it has to offer. We appreciate your review and would love to host your next visit to the Smokies!

10/10 Excellent

Lindsey B.

Beautiful and fun cabin
This place was AMAZING! It is perfect for large groups and children. The location is great and not too difficult to get to. The kitchen was fully stocked with any utensil/cookware you would need. All the bedrooms were clean and beds were comfortable. However, there were several spiderwebs and dead bugs in the window seals. The pool area has a smell to it. We couldn’t tell if it was mold or moisture (maybe both?). There was an old bandaid on the grass area between the bridges and fake eyelashes laying beside the pool on the rocks. Overall, this place was awesome and we had so much fun! We already want to go back.
Stayed 2 nights in Jan 2022
Response from VrboOwner on Feb 3, 2022
Thank you so much for your review and your honest feedback, Lindsey! We love to know you had everything you needed for an enjoyable Smoky Mountain vacation, and you and your party enjoyed all this property has to offer. We hate to hear you ran into any troubles during your visit; however, we are grateful you brought these matters to our attention. We will notify the departments directly involved to ensure the property is inspected as soon as possible. We appreciate you sharing your experience with us, and we would love to host you again in the future!