Reception

Reviews of Catalonia Híspalis

3 out of 5
Catalonia Híspalis
Av. Andalucía, 52, Seville, Seville

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 265 reviews" "
Rating 8 - Good. 98 out of 265 reviews" "
Rating 6 - Okay. 44 out of 265 reviews" "
Rating 4 - Poor. 24 out of 265 reviews" "
Rating 2 - Terrible. 23 out of 265 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Melina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with very comfortable beds , the staff very friendly and kind (specially the lady who took care of our room) .The breakfast was very good and the 24 hours front desk service was very convenient for us. Also, there is a bus stop very close to the hotel.
Stayed 3 nights in Mar 2024
Response from Dirección Catalonia Hispalis on Apr 25, 2024
Dear Customer,Thank you for your very positive comments, we will forward your good review to our staff, especially to the colleague who attended you.Sincerely, Management.

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024
Response from Dirección Catalonia Hispalis on Apr 1, 2024
Estimada KellyLe agradecemos la puntuación que nos ha dado y nos alegra saber que pudo disfrutar de su estancia con nosotros.Esperamos poder verle muy prontoSaludos cordialesAtte Dirección Catalonia Hispalis

2/10 Terrible

Kishor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dreadful property. Broken patio door, making it very unsafe in the room. They wouldn’t change the room. Room very hot and A/C broken. Toilet flush handle broken. Door stop broken with a sharp screw in the floor that could cut foot.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 13, 2024
Dear Guest, I would like to extend my sincerest apologies for the disappointing experience you encountered during your recent stay with us. Your feedback is deeply concerning, and we take it very seriously as we strive to provide all our guests with a comfortable and safe environment.Best regards.

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager Catalonia Hispalis on Nov 19, 2023
Dear Mrs. Ahmad,Thank you very much for the nice score, we hope to see you very soonBest regards.

10/10 Excellent

Agueda

Stayed 2 nights in Jun 2023
Response from Manager Catalonia Hispalis on Jun 9, 2023
Estimada Agueda,Muchas gracias por habernos elegido y por la puntuación tan buena que nos ha dado , nos alegra saber que tuvo una estancia agradable,Esperamos poder verla muy prontohasta la fecha , reciba un cordial saludo

4/10 Poor

matthew

Liked: Staff & service
Disliked: Property conditions & facilities
First room had septic odor. Asked for new room, smelled of cigarettes, and bizarrely had a concrete pillar coming straight up floor to ceiling directly in front of the bed.
Stayed 1 night in May 2023
Response from Dirección on May 16, 2023
Dear Matthew,First of all, I'm sorry for the inconvenience we may have caused you.We would like you to contact us to provide more information about what happened, since neither your personal data nor these incidents appear in our records. It is possible that this is an error so it would be very helpful to clarify it with you.Thanks and regards.General Manager.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable rooms.
Stayed 4 nights in Feb 2023
Response from Manager Catalonia hispalis on Feb 27, 2023
Dear Mr. Richard,Thank you very much for your nice review, we are very happy that you had a nice stay, hope we can see you very soon.Best regards.

6/10 Okay

Malcolm

Stayed 1 night in Oct 2022
Response from Atte Dirección Catalonia Hispalis on Oct 31, 2022
Estimado Malcolm,Le agradecemos que nos haya elegido durante su reciente estancia en Sevilla, esperamos poder verle muy pronto para poder cumplir plenamente con sus expectativas.Hasta la fecha reciba un cordial saludo

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2022
Response from Atte Dirección Catalonia Hispalis on Oct 21, 2022
Estimado Denis,Le agradecemos que nos haya elegido durante su reciente estancia en Sevilla, y la magnífica puntuación que nos ha brindado, esperamos poder verle muy prontoHasta la fecha, reciba un cordial saludo

6/10 Okay

Maria

Traveled with family
The pool was the best thing
Stayed 2 nights in Sep 2022
Response from Atte Dirección Catalonia Hispalis on Oct 4, 2022
Dear Maria,Thank you very much for choosing us during your recent stay in Seville, We are sorry to know that your stay was not completely satisfactory.We would have liked to know during your stay where we could improve to satisfy you,Hopefully you can give us a second chanceBest regards.

8/10 Good

Pedro

Stayed 6 nights in Sep 2022

8/10 Good

KEVIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seville
Easy to access to main roads, with good links into centre as bus stop outside.
Stayed 2 nights in Jun 2022
Response from Att. Direcciòn on Jun 9, 2022
Estimado Kevin, muchas gracias por sus comentarios y su puntuaciòn positiva. Estaremos encantados de verle de nuevo muy pronto

2/10 Terrible

Leanne

Stayed 1 night in May 2022

6/10 Okay

Rajinder

Liked: Cleanliness, property conditions & facilities
Parking is very terrible to find. When we got there, nobody was at the desk. I had to go walk another 7 minutes to go get the key and come back.
Stayed 1 night in May 2022
Response from Atte Dirección Catalonia Hispalis on May 12, 2022
Dear customer, we are sorry that you did not find parking on public roads. The hotel has private parking for guests staying. Greetings and see you soon

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding- more so the women then the young men though. It is a little out of the way but bus is practically at the doorstep. Overall, I was very pleased.
Stayed 10 nights in Apr 2022
Response from Atte Dirección Catalonia Hispalis on May 7, 2022
Dear customer, thank you very much for your evaluation and comments of the hotel staff. We will be delighted to see you soon.

10/10 Excellent

Italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Att. Direcciòn on Sep 21, 2021
Estimado cliente, su opiniòn es muy importante para nosotros y por eso queremos agradecerle su valoraciòn excelente del hotel. Le esperamos en su pròximo viaje a Sevilla

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect airport hotel.
This is a nice convenient no-nonsense hotel near the Seville airport. Quiet and efficient. Three of us stayed in a triple and it was spacious and clean. We got in the late and were able to park right in front of the entrance.
Stayed 1 night in Mar 2020
Response from Javier on Mar 17, 2020
Dear Carolyn, thank you very much for your appreciation and for your pleasant comments. We will be delighted to see you again at the hotel. Att. Direction

6/10 Okay

Verified traveler

Traveled with group
you get what you ay for
Price was ok. But below my expectation for 3 star hotel. Bathroom smelled funny. The room didn’t even have electronic kettle. There are buses going to the city opposite the hotel but it was not so frequent. If you are short on budget it could be good option though
Stayed 2 nights in Dec 2019
Response from Javier on Jan 6, 2020
Dear customer, thank you very much for dedicating your time to value us. We regret not having met your expectations. Att. Direction

8/10 Good

momie, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with a great location Sadly no coffee machine available 24/7 just during normal operational hours. People card you can just park on the street.
Stayed 2 nights in Oct 2019
Response from hispalis on Nov 12, 2019
Dear Momie, Thank you very much for choosing Catalonia Hispalis during your recent stay at Sevilla and for taking the time to share this wonderful score. We loved having you here and we keep looking forward to welcoming you back very soon. The Management. Hotel Catalonia Hispalis

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and conlmfortable. It offers everything needed for a short vacation. It is well located within walking distance to the local buses, which connect with the Especial Aeropuerto, this line takes you to the airport for 4 euros, as oppossed to $28 whixh could cost with a taxi. I wouls stay here again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and patient. They printed out tickets for me and helped me find a train to seville
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Milton

Liked: Cleanliness, staff & service, room comfort
Good Value
Although, the hotel was not in the center of Seville, I was happy with the location. It's approx. 15 minutes from the center of Seville. If you cross the street from the hotel you can take the following buses: 122 or 129. The bus will drop you off on the street that leads you to the center (5-10 minute walk). You also have the option to take the trolley from there. The hotel was good for the price. Only one issue: My room smeled like smoke, I had to request another room and it took almost 1 hour. The employees were really nice overall, they always very polite.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility but room was very basic with worn sheets, etc. A/C didn't work Large sign on building saying double rooms starts at 39 euros - we paid much more! Good buffet breakfast!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice alternate in Seville
Comfy and clean with limited dining. UT WiFi and English channels made up for it.
Stayed 2 nights in Feb 2019
Response from a on Mar 19, 2019
Dear customer, thnak you for taking the time to value us. We wast for you on your trip to Seville. Att

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, public transport 100m away and you can reach center easily.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport
Nice hotel close to airport. Friendly staff and very clean and quite room.
Stayed 1 night in Sep 2018

6/10 Okay

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a place to rest at night
Beds were comfortable, staff was great but breakfast was to high price and very little selection to choose from.
Stayed 1 night in Nov 2017

4/10 Poor

David, Denver, Colorado

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
The hotel room had a bad smell coming from the bathroom. It seemed like the plumbing was not working well so gasses were leaking from somewhere. The hotel also charged me in dollars and used an exchange rate that was not accurate. The end result was a hotel bill that was 20% higher than if I had been charged in Euros.
Stayed 3 nights in Sep 2017

2/10 Terrible

Lai Hock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3 rooms are stink with bad stench & musty smell. The Receiption area smells hundreds time fresher than our rooms!!! The Hotel's Receiption agreed that our rooms smell but refused to change rooms and claiming that they were full house but can't see a full house of guests during breakfast or checkout time!!
Stayed 1 night in Jun 2017

6/10 Okay

Mark

Liked: Room comfort
Disliked: Cleanliness
2 night stay
Good but room smelt of cigerettes

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay all was good

8/10 Good

dennis, west virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the airport.
Very nice hotel near hotel. Nice little resturant in hotel. Not much else close by, but great place for place to stay to catch early flights out.

8/10 Good

h g l, london

Liked: Cleanliness, property conditions & facilities, room comfort
modestly priced and comfortable
reasonably priced for a out of town hotel but with a good bus service, limited restaurant facilities around. Clean, relatively quiet and with helpful staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kuzaki, Bulgaria

Liked: Staff & service
Disliked: Room comfort
1day stay
Very old mebels :(

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

dianne, Australia - VIC - Melbourne

Disliked: Staff & service
Value: Rip-off; Service: Rude, phoned 3times-they hungup; anyone planning to stay at his hotel-expect no answer if you call them and only book one day at a tme-so if cant get there-you only lose one day $

10/10 Excellent

Shahid Rafique, MD, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
This was my second time in Madrid. The hotel location is very convenient. Walking distance to the train station. The city center and surrounding areas are within 20-30 min walk. Very safe area. The hotel staff is very friendly and helpful. The room was big and breakfast good. Very good deal for the price. I would recommend it any time.

8/10 Good

Greg, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Professional; Cleanliness: Pleasant; Good bus service.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen alojamiento
Stayed 2 nights in Apr 2024

4/10 Poor

Araceli, mexico

El problema fue que la coladera de la regadera estaba tapada y cada baño era una alberca, al igual que la del lavabo. Se les dijo en la recepción y no lo solucuionaron. hubo un dia que de plano no fueron a hacer la limpieza, misma que se habia dejado desde las 10 am hasta las 3, regresamos y no se habia hecho.
Stayed 3 nights in Mar 2024
Response from Dirección Catalonia Hispalis on Apr 25, 2024
Estimada Araceli,Lamentamos enormemente lo ocurrido durante su estancia, y nos disculpamos por cualquier inconveniente que haya tenido. Llegaremos hasta el final del asunto para saber que ocurrió exactamente y que no vuelva a suceder.Esperemos que nos dé la oportunidad de que se vuelva a alojar con nosotros para ofrecerle una mejor experiencia.Hasta la fecha, reciba un cordial saludo.

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Atte Dirección Catalonia Hispalis on Mar 10, 2024
Estimada Verónica, Le agradecemos enormemente la puntuación que nos ha dado y nos alegra saber que tuvo una estancia agradable.Esperamos poder volver a verla muy prontoHasta la fecha, reciba un cordial saludo

8/10 Good

PERE

Stayed 3 nights in Mar 2024
Response from Dirección Catalonia Hispalis on Apr 1, 2024
Estimado cliente,Le agradecemos la puntuación que nos ha dado y nos alegra saber que pudo disfrutar de su estancia con nosotros.Esperamos poder verle muy prontoSaludos cordialesAtte Dirección Catalonia Hispalis

6/10 Okay

giuliano

Business traveler
Liked: Cleanliness, staff & service
Agua fría durante la ducha. Creo que fue solo un caso puntual pero me incomodó bastante.
Stayed 1 night in Feb 2024
Response from Director del Hotel on Mar 13, 2024
Estimado Cliente,Lamentamos sinceramente los inconvenientes que experimentó durante su estancia en Hotel Catalonia Híspalis debido a la falta de agua caliente durante su ducha. Entendemos lo importante que es tener una experiencia cómoda y placentera durante su estancia, y nos disculpamos por cualquier incomodidad que esto haya causado.Queremos asegurarle que tomaremos medidas para investigar y abordar este problema para evitar que vuelva a ocurrir en el futuro. Nuestro objetivo es garantizar que todos nuestros huéspedes reciban el mejor servicio posible.Valoramos su feedback y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia más satisfactoria.Atentamente,

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Atte Dirección Catalonia Hispalis on Jan 31, 2024
Estimado Joaquín,Nos alegra saber que tuvo una estancia agradable y que cumplimos con sus expectativas.Esperamos poder verle muy prontoHasta la fecha, reciba un cordial saludo

10/10 Excellent

IOLANDA LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Atte Dirección Catalonia Hispalis on Jan 16, 2024
Estimada Iolana, Le agrecemos la puntuación que nos ha dado, nos alegra saber que tuvo una estancia agradable.Esperamos poder verla muy prontoReciba un cordial saludo