Shai Hills Resource Reserve Tours

Overall a nice place to stay Only thing that was odd and done without any explanation that made real sense worth noting was that at check-in they asked for an extra $100 deposit to be paid on top of my already fully pre-paid room charges that will be fully reimbursed at the end if nothing is damaged (this is standard in some hotels around the world). However, at check-out they said all was well and I was getting my deposit refunded and that they need my bank card again. Then they hand me another card transaction receipt to sign for an extra $0.10 charge. When asked if this could be a mistake to have charged my card again instead of getting credited my $100. Not at all they said. Their final explanation was that in order to get reimbursed they needed to take an extra $0.10 because they are unable to credit the $100 normally. Exceot fir the 2 receipys associated to the charges I did not receive a receipt or other type of proof that I will get credited. In addition. I also have to pay 2 international transaction bank fees for being a good guest at this hotel. This is the only thing that I thought worth noting, in the hopes that A) thehotel finds a better way to effortlessly give guests their total dues back, and B) for future guests to be informed of the hidden fees (however small the amount), especially when you have to deal with this at 7am in the morning while you try to rush to the airport

Very modern the space of the room was wonderful prefect relaxing or a birthday vibe

Excellent staff and hospitality within the hotel and ground staff. Supported with all concerns raised and was greeted each morning with smiles. 100 percent would recommend if first time in Ghana.