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Reviews of Sharjah Palace Hotel

4 out of 5
Sharjah Palace Hotel
Al Tawun Street, Sharjah

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 54 reviews" "
Rating 8 - Good. 17 out of 54 reviews" "
Rating 6 - Okay. 14 out of 54 reviews" "
Rating 4 - Poor. 4 out of 54 reviews" "
Rating 2 - Terrible. 7 out of 54 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ole Ray

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
STAY AWAY!! Where should I start? Changed room due to smell, lack of hot water. Even in the new room there was a lack of hot water but then I couldn't take it anymore so I endured for three nights :-( The hotel is old and run down. The staff on the other hand do a fantastic job, they are very service minded so much of the misery made up for with a smile and good service, the only problem is that this hotel has expired :-( cannot be recommended :-( so stay away
Stayed 4 nights in Feb 2024

8/10 Good

RAWAD, Ikeja

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended for business and family travels
Stayed 11 nights in Jan 2024

8/10 Good

Maria Nour, Abudhabi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Its an old hotel but well maintained. As for the location its a crowded area a lot of traffic ..
Stayed 1 night in Jan 2024

2/10 Terrible

Kanchan

Traveled with family
The biggest hotel cheater I have ever experienced. I booked a room for 3 looking on a pic which showed 3 nice bed. Paid for 3 which one more expensive than 2 When I checked in they gave me 2 bed room and dumped a mattress mid of the room. When I asked them why so they replied that is how we gave room for 3. And I said I booked 3 bedroom as pic showed they the pic is for business purposes only The answer shocked me also all the staff got together so I got little scared and didn’t say a single word and managed my staying somehow in 2 bed.
Stayed 2 nights in Dec 2023

6/10 Okay

ELEN

Stayed 4 nights in Dec 2023

10/10 Excellent

FAKRUL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Nov 2023

4/10 Poor

Mahmoud

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Mar 2022
Response from Reservation Agent on Apr 4, 2022
First and foremost we would like to thank you for staying in our hotel. Your feedback is extremely valuable to us. As we strive to improve with each and every stay. We greatly appreciate your comment about aspects that needs updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to see you again in the future.

4/10 Poor

Rabih

Stayed 1 night in Dec 2021

6/10 Okay

ali

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Reservation Manager on Dec 1, 2021
We would like to take this opportunity to thank you for staying in our hotel. Your feedback is extremely valuable to us. As we strive to improve with each and every stay. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to see you again in the future.

2/10 Terrible

Ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory hotel
The smell in the room is very bad and staff couldn’t support additionally in the website they confirmed availability of parking but there is none
Stayed 2 nights in Oct 2021
Response from Reservation Manager on Dec 1, 2021
First and foremost we would like to thank you for staying in our hotel. Your feedback is extremely valuable to us. As we strive to improve with each and every stay. We greatly appreciate your comment about aspects of the bad rooms. We will make sure that this will not happen again. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to see you again in the future.

8/10 Good

Chukwudi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel is good
Stayed 1 night in Apr 2021
Response from Angel on Aug 10, 2021
We would like to take this opportunity to thank you for staying in our hotel. Your feedback is extremely valuable to us. As we strive to improve with each and every stay. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to see you again in the future.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vos Botha
It was realy Pleasent
Stayed 3 nights in Dec 2019
Response from Maroun Diab on Jan 22, 2020
Dear Mr. Andre, Thanks for staying with us and for your positive comment. Have a great day, Maroun Diab GM

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Poorly maintained despite strategic location and spacious rooms. Could have been a much better a much better experience with a little bit of cleanliness and professionalism. Not coming back for sure.
Stayed 1 night in Oct 2019

10/10 Excellent

Wdah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Maroun Diab on Sep 4, 2019
Dear Mr. Wdah, Thanks for choosing Sharjah Palace Hotel and for your nice comments. Looking forward to see you again, Have a great day.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good courteous accommodating staff and very helpful in every respect? Food n breakfast is also good.
Stayed 3 nights in Jul 2019
Response from Maroun Diab on Aug 21, 2019
Thanks for choosing Sharjah Palace Hotel and for your comments.

10/10 Excellent

FERAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

FERAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Bathroom not clen well some dirty on the batheroom
Stayed 5 nights in May 2019

10/10 Excellent

FERAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with good prices.
You will feel like you are in your home in this hotel, my only note about this hotel that there is some furniture need to be replaced with a new one, but overall this hotel is a good choice with a real good price.
Stayed 2 nights in May 2019
Response from Maroun Diab on May 22, 2019
Dear Mr. Feras, Thanks for your comments and for choosing to stay in Sharjah Palace Hotel. Have a great day, Maroun Diab

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
The property is old and good. The room was very cool. Overall experience is good and it was a kne night stand. The inoorvement they need is in the area of breakfast as there is no much variety to choose.
Stayed 1 night in May 2019
Response from Maroun Diab on May 14, 2019
Dear Mr. Ajay, Thanks for choosing Sharjah Palace Hotel for your stay. Have a good day.

4/10 Poor

Verified traveler

Hotel was ok, had a leaking sink.
Stayed 1 night in Jul 2018
Response from Maroun Diab on Aug 25, 2018
Sorry for the inconvenience and thanks for your comment. We will try to avoid this kind of problems in the future.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay....
Overall it was good stay but the wifi in the room was weak signal and lots of cutoff...!!!!!
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Room comfort
The hotel location is excellent for sharjah expo center events but the hotel overall is not as expected
Stayed 5 nights in Oct 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and staff was friendly except for the wait staff during breakfast. The waitress seem annoyed when we asked for silverware and refills of coffee. The bed in our room was not comfortable, way to hard.

6/10 Okay

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel to stay In the heart of Sharjah Cheap and clean

8/10 Good

Kjeld, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This isn't Dubai!
This isn't Dubai, this is the neighbour emirate Sharjah. I wasn't aware of this, when I booked the hotel. They are some more conservative, no alcohol, and made the transportation more difficult for me. The location of the hotel is between two roads with a lot of traffic, and no facilities for pedestrians. The only safe way to get to and from the hotel is by taxi.

6/10 Okay

Mohammed jahangir, Birmingham, England

Liked: Cleanliness, property conditions & facilities, room comfort
Far from main Dubai city area.
The room was excellent. The pool and massage facilities were not available. Access to public bus and the metro is far from hotel. Is costs about 10d to get to metro station. Nearest is "stadium " resturant in the area are fast food types. Hotel far from main Dubai so you will spend a lot on taxis and public transport.

6/10 Okay

Jack, Miami

Liked: Staff & service, room comfort
stay okey but hotel needs to work on cleaniness
Rooms are okey, stuff is friendly, reception desk is average, the overall perception of a hotel with 3 stars.

2/10 Terrible

Bader, Oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
baaaad
Very bad I got surprised how I reserved as 5* hotel when I reached they sed its 4*

6/10 Okay

Leifur

Liked: Cleanliness, room comfort
Overall acceptable but not worth the 5th star
The hotel is fine and acceptable but the overall feeling about the hotel is average. It is absolutely not a 5 star hotel in quality.One day they didn't clean the room and knocked on my door at 10 PM. I asked the person why they are not cleaning the room during the day and I got the reply that he was alone and therefore couldn't handle all of the rooms... Breakfast was acceptable but nothing special...

6/10 Okay

Energetic, Toronto , Canada

Liked: Cleanliness, staff & service, room comfort
A 3 Star Hotel
Not a real 5 star hotel . Rooms are clean and comfortable . This hotel is about 10km from Dubai airport . Has free underground parking with 24 h security . Restaurant where breakfast is served is very small and not clean at all ! You have to wait to get a seat but you need to share your table! The quality of food in this restaurant is very poor ! Wifi is free but in the room you must use cable which is free.

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and clean hotel. I believe that is necessary rent a car because the downtown is not close

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, friendly staff
Excellent experience all round. From the time I checked in to the time I left the staff were wonderful and did whatever they could to make my stay comfortable. Breakfast was substantial and free internet was a huge bonus. Ample free parking is available on site. Conveniently located near the Sahara Centre shopping mall, the beach and close to the main motorway to Dubai.. Highly recommended!!!

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
You Have to Pay 20% more on arrival
I booked this hotel from this website and after I arrived they asked me to pay 20% as tax. However, the booking confirmation said the tax is included.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anjia, Montreal

Liked: Cleanliness, room comfort
Isolated location in Sharjah
Inconvenient location; only suitable if you need to be in Sharjah. Taxi is outrageously expensive to Dubai and the airport, paying Dhiram 30 each time for entering Sharjah. Transport costs make this hotel not attractive, unless you get a rental car. The room was nice, modern and clean - albeit with zero view. I was starrring at the concrete wall of a building being finalized next door even though the hotel seemed half empty and must have had plenty of rooms with a view. Breakfast was good, but the food I ordered from room service was disappointing. Too much quantity and too little quality. This hotel is good for staying in Sharjah only or if you want to be isolated.

6/10 Okay

Verified traveler

Liked: Cleanliness

2/10 Terrible

Efrain Perez

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cafetera sucia y no funcionaba el aire acondicionado descompuesto y el hacía caliente no se diga.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sorawee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Reservation Agent on Apr 4, 2022
We would like to take this opportunity to thank you for staying in our hotel. Your feedback is extremely valuable to us. We are delighted to know that you are satisfied on your stay. As we strive to improve with each and every stay. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We do hope to see you again in the future.

6/10 Okay

Khaled

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2018
Response from Maroun Diab on Aug 1, 2018
Thanks for staying in Sharjah Palace Hotel

8/10 Good

Jabbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيدة
Stayed 1 night in Jul 2018
Response from Maroun Diab on Jul 31, 2018
Thanks for choosing Sharjah Palace Hotel!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Ok
Hotel is ok. Cleaning services could do better job. The breakfast is good. The beach is in driving distance, calm water, nice for swimming. Few shops nearby. Difficult to cross the road. Ok for few days stay. Dubai is not far.
Stayed 3 nights in Dec 2017

6/10 Okay

Zekeriya

Liked: Cleanliness
Stayed 6 nights in Dec 2017

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gepflegtes
... Und sehr gutes Frühstücksbüffet. Aber 5 Sterne sind es sicherlich nicht. Am Hotel sind 4 Sterne angegeben, aber da ist ja auch okay.

6/10 Okay

Oliver E.

Liked: Room comfort
Disliked: Staff & service
in die Jahre gekommen
das Hotel liegt direkt!! an einer der Hauptstr., ergo Tag und Nacht viel Autoverkehr. Unser Zimmer, (Suite) lag über der Speiseraum: ab 04:30 begleitet einen fleissiges Stühlerücken durch die Nacht. Als Urlaubshotel sicher nicht zu empfehlen.

8/10 Good

Елена, Москва

Liked: Cleanliness, property conditions & facilities, room comfort
Отель только для деловых поездок в Шарджу
Отель только для деловых поездок. До пляжей - только такси, ближайший Аль Мамзар, перейти дорогу перед отелем невозможно - трафик сумашедший, переходов нет. В отеле вам не очень рады. Массаж и проч. - только для мужчин.

2/10 Terrible

kalle

Disliked: Staff & service, room comfort
ingen höjdare
Riktigt dålig service och attityd från personalen.