Lobby

Reviews of Wanda Vista Shenyang

5 out of 5
Wanda Vista Shenyang
No.17-5, West Yingpan Road, Shenyang, Liaoning

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hongyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from 值班经理 on Nov 7, 2023
尊敬的客人您好,感谢您入住沈阳富力万达文华酒店,希望我们时尚典雅的环境和充满东方温情的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。期待您的再次莅临。

6/10 Okay

Dale

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
disappointing
We needed to change rooms after the first night. The first room had no hot water for the shower, one side of the bathroom sink faucet did not work. There were a number of lights that did not work also. The next morning we asked for another room which they gave us. We had hot water but the rain shower did not work. I know this sounds like I am being very picky but for an up scale hotel I expect better.
Stayed 3 nights in Jan 2022

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good clean hotel. The main restaurant was closed and that was one of the reasons we went to this hotel. But times are different in 2020.
Stayed 2 nights in May 2020
Response from Caesar Cai on Jun 4, 2020
Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. I am pleased to hear that much restaurant was closed. I hope that we have the opportunity to welcome you back soon. Should you have any further comments or questions, do not hesitate to PM us directly. Otherwise, we look forward to seeing you upon your next visit! Cheers Front Office Manager

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent staff
Stayed 3 nights in Nov 2019
Response from Caesar Cai on Dec 1, 2019
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Hotels made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally very good stay. Breakfast can be improved with more diversity.
Stayed 1 night in Oct 2019
Response from Hannah on Nov 21, 2019
Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. I am pleased to hear that good feedback. Still, your comments for the breakfast diversity have been noted for our review, and we are planning for improvements to our restaurant in the coming months. I hope that we have the opportunity to welcome you back soon. Should you have any further comments or questions, do not hesitate to contact us directly. Otherwise, we look forward to seeing you upon your next visit!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was very attentive to details. Conveniently located
Stayed 3 nights in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Great hotel... best that I have stayed in shenyang
Stayed 1 night in May 2019
Response from Cindy on May 13, 2019
Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service menu was great, and the food was delicious. The staff members were exceptional.
Stayed 1 night in Mar 2019
Response from Cindy on Apr 28, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Guestroom environment made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
This was the most amazing hotel I’ve ever stayed in. Friendly staff. I would stay again and highly recommend.
Stayed 1 night in Feb 2019
Response from Cindy on Feb 25, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our sercice made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Chuw koon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in Shenyang. Love it.
Comfortable and great stay. Though the first night, there were small defects such as the standing lamp shade dislodge & bulb fused, the engineer got it fixed quickly. There was some sewerage smell in the toilet and the front desk did a room change for me. Other then that no other issues. Will come back again.
Stayed 1 night in Jan 2019
Response from Kevin on Jan 29, 2019
Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 Good

Chuw koon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and comfortable stay
Hotel is grand. Lobby is huge, high and beautifully decorated. Room is very spacious comfortable. Enjoyed the stay as it is near the airport, about 20 minutes by taxi or 45 minutes by monorail. The surrounding is full with eating and shopping facilities. View is fantastic as you can see the Olympic stadium in nice and beautiful lightings at night. There is also a rapid train station within 3 minutes walk. Love staying with this hotel
Stayed 1 night in Jan 2019
Response from Kevin on Jan 29, 2019
Hi Guest,Warmest greetings from Wanda Vista Shenyang - I hope this message finds you well. We hope to have the pleasure of welcoming you back to Wanda Vista Shenyang in the future where we are sure you will have a comfortable stay. Thank you!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanda Vista
About 20 mins from the airport. Impressive lobby and well appointed rooms. Next to a big shopping mall with tons of shops and restaurants. Close by subway station as well. Newer area of the city. Would consider staying here again.
Stayed 1 night in Nov 2018
Response from Wendy on Nov 22, 2018
Dear valued guest, Thank you for your stay with us at Wanda Vista Shenyang.We are pleased to know that you appreciated the location of our hotel,as aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Room excellent, Breakfast excellent, Bathroom excellent, Close to airport Cons: None
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and great room! Beautiful garden and city view.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好,很舒适,员工热情
Stayed 1 night in Mar 2021

10/10 Excellent

HONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置非常好,从机场过来很方便。 距离地铁站步行5分钟。 房间干净温暖,一楼的自助早餐很丰富。 前台服务也很热情,到沈阳出差、旅游住这里都不错。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from Hannah on Nov 21, 2019
尊敬的客人,非常感谢您入住沈阳富力万达文华酒店,并向我们分享您的入住感受。您对入住经历的肯定是对我们最大的鼓励,期待您的再次入住,祝您生活愉快!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Not 5 stars
Breakfast was bad with limited choices only and service was poor!
Stayed 1 night in Jun 2019
Response from Guest Service Manager on Jul 4, 2019
Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. Should you have any further comments or questions, do not hesitate to PM us directly. Otherwise, we look forward to seeing you upon your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, cozy and nice. I’ve been so many hotels in Shenyang and wanda vista is one of the best hotels. Much better than “Top Elites City Resort SPA”!
Stayed 1 night in Apr 2019
Response from Cindy on Apr 28, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Guestroom environment made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Cindy on Apr 28, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We look forward to your next stay with us and continuous support in the near future. Thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Cindy on Apr 28, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

yoo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
최근 지어진 곳이라고 추천을 받았는데 깨끗하고 좋았습니다. 다만 시내에서 이동시 접근성이 좀 떨어지는 것 같고. 중국내수가 좀 더 중점인 느낌이었습니다. 조식을 계속 이용했는데 상그릴라보다는 좀 아쉬운 것 같네요.
Stayed 2 nights in Feb 2019
Response from Cindy on Apr 28, 2019
존경하는 손님, 당신이 우리 호텔을 투숙할 수 있도록 감사하고, 바쁜 와중에 저희에게 이렇게 좋은 평가를 남겨주시고, 당신의 다시 투숙을 기대하며, 당신의 행복한 생활을 기원합니다!

8/10 Good

Sunho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
심양 완다원화호텔에 두 가족이 가족여행으로 투숙한 후기입니다.
대리석으로 꾸민 굉장히 고급스럽고 여유로운 공간과 친절한 직원들이 인상적이었습니다. 5성급답게 세밀하게 투숙객을 고려한 인테리어가 좋았구요. 그런데 실내 공기가 별로 안좋고 주차장 이용이 좀 불편하네요. 아침식사는 그다지 특별한 부분은 없지만 흠 잡기도 어려운 그럭저럭 괜찮은 수준이었습니다. 공항에서 가깝고 시내와도 그리 멀지 않아 위치는 최상입니다.
Stayed 1 night in Feb 2019
Response from Cindy on Feb 25, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

MINNING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Cindy on Feb 25, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
总体环境很好 服务也不错 不过 房间里的水果 应该好好清洗一下 这才是服务细节 餐饮也很好 早餐很丰富 地下停车场比较混乱 应该做好标记
Stayed 1 night in Feb 2019
Response from Cindy on Feb 25, 2019
尊敬的客人,非常感谢您能下榻沈阳富力万达文华酒店,并在百忙中为我们写下如此中肯的点评,很荣幸您对我们的服务感到十分满意,对于您的建议我们已反馈至相关部门,尽快完善,期待您的再次光临,祝您生活愉快!

10/10 Excellent

TAEHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비스타 쉔양 호텔 좋네요
호텔자체가 상당히 깔끔하고 고급스러웠습니다 강력 추천드립니다
Stayed 1 night in Jan 2019
Response from Cindy on Feb 25, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Hsin Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Wendy on Nov 22, 2018
Dear valued guest, Thank you for staying with us at Wanda Vista Shenyang. It is a great pleasure to see you gave us 5 out of 5 which means you have enjoyed your stay with us. We hope to have an opportunity to serve you again in the near future. Looking forward to welcoming you again!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便的酒店
交通方便,逛街也方便...隔壁就是shopping mall,也有電影院,體育場也在旁邊,晚上散步很不錯
Stayed 2 nights in Jul 2018