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Reviews of U Hotel

3.5 out of 5
U Hotel
MIC Plaza 1113-1115 Nanhai Road, Nanshan District, Shenzhen, Guangdong

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 100 reviews" "
Rating 8 - Good. 59 out of 100 reviews" "
Rating 6 - Okay. 24 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Yuka

Stayed 2 nights in Jun 2019

6/10 Okay

TCHEE

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Breakfast variety and taste can be improved.
Stayed 4 nights in May 2019
Response from joy on May 31, 2019
Dear guests, Thank you very much for choosing youyuan hotel for your stay. We have reported your precious opinions to the manager of relevant departments. We will surely continue to work hard.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel at reasonable rate
Nice neat hotel for business or pleasure, opposite to Garden City mall with plenty of shops and restaurant selections.
Stayed 1 night in Mar 2019
Response from joy on Apr 1, 2019
Dear guests, Thank you very much for choosing youyuan hotel. Your satisfaction and support are the infinite power for us. We sincerely look forward to your visit again.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Great location, clean hotel, friendly staff (speaks SOME English)
Stayed 1 night in Sep 2018
Response from joy on Oct 9, 2018
Thank you for your evaluation, welcome again

8/10 Good

Jonathan

Pretty goog
Stayed 3 nights in Sep 2018
Response from joy on Oct 9, 2018
Thank you for your evaluation, welcome again

6/10 Okay

Danny, singapore

Hotel stay
Hotel room should a fridge, WiFi not work is slow and the staff should take more care of the room cleanliness.
Stayed 6 nights in Apr 2018
Response from Emily on May 7, 2018
My dear customer,thank you for your support and suggestion.we will pay attention to this point ...

8/10 Good

PETER JOHN

Liked: Cleanliness, property conditions & facilities
Nice but could be better.
This hotel is located in a nice plaza with local coffee shops and chinese low cost eating places. It is very convienent for Garden City shopping mall and bus service to Sea World. There is a faint smell of tobacco in all the rooms i have stayed in which is not pleasent.If ordering a taxi to the airport or Shekou ferry terminal, leave plenty of time as taxis are always busy. The breakfast's for european visitors are not very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

PETER JOHN

Disliked: Cleanliness
Reasonable price but very noisey.
3rd time stayed here.This time it was very bad due to noise from a building site next to the hotel. This hotel is becoming very tired and the rooms need extensive decoration. The carpet in my room was very dirty and the room had very bad smell from cigarette. No fridge in the room.

8/10 Good

Christine

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Location good
Good location, however quite smelly, aircon stopped at 630am in the morning. No fridge, no safe.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wen, Los Angeles

Disliked: Cleanliness, property conditions & facilities
Quiet Place
Kinda far away from subway

8/10 Good

Julie, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
The room is big & clean. I love this hotel. Will go back for sure. Shopping are near by wholesale.

6/10 Okay

Verified traveler

6/10 Okay

Ferdi, DFW

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Convenient Hotel!
Clean room,close to Walmart & Mall.Lots of restaurants nearby.Just make sure not to lose your deposit slip, i misplaced mine & didn't get the deposit money back.Hotel staff doesn't speak english so it's kind of hard to communicate.All in all Hotel is nice & quiet.

6/10 Okay

golfman86, Singapore

Good Service
Hotel staff spoke English, which is a plus for me. And service was good

8/10 Good

Giovanni C., EVOLUX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Confortable
Everything works good. I recomend the place

8/10 Good

Debbie, Hong Kong

Liked: Staff & service, room comfort
Good for family to stay
Comfort pillow and mattress and enough lighting inside the room.

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ivan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and quiet
good location and quiet! but you will stuck traffic when busy time if you are drive

10/10 Excellent

Jerri, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Courteous, knowledgeable staff. Comfortable bed. Close to good shopping and wonderful restaurants. The Hub (hotel restaurant) had good food and wonderful service. This was our second stay and we will stay again if in Shenzhen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual, it was a pleasant stay. Comfortable n cozy.

8/10 Good

Teo sin ngen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Will stay this hotel again on next visit Sekou.

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money!
Room was very nice. Clean, nice bed, clean bathroom. Walking distance to Garden City Mall, Starbucks, Wal Mart. Restaurant was great. The staff were very helpful. We will stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New manager and the staffs were extremely helpful. Definitely seen improvement in service. Keep it up!!

8/10 Good

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ct, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Only thing lacking is service. No porter and room service. No fridge or safe in the room. Housekeeping was great though. It will be even better hotel if the above are fulfilled.

8/10 Good

Manson, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous hotel at Shekou District
This is not a luxury hotel, but it contains everything I need. Room space is very good. Facilities are new and clean. The hotel is just opposite to Garden City, a big shopping mall at Shekou District. There are a lot of good restaurants and clothing stores. Moreover, the hotel is just 10 minutes away from Shenzhen Bay Border.

8/10 Good

Ct, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Comfortable n clean. Can improve on service. would be good if there are lights outside the hotel past 11pm.

10/10 Excellent

Chendra, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location hotel with good price
Good location near restaurant and mall, free wifi in room, good employee.

8/10 Good

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Convenient to reach the shopping mall and transport is good and easy to understand.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
まあまあ
立地は まちからは少し離れており、タクシーの運転手もなかなか見つけることができなかった。
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨但有煙味。位置較偏遠，但附近有商場方便解決3餐。
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
部屋は広くて立地は良い
チエックインに3泊分支払いしているにもかかわらず 1泊と言われたり、30分もかかった 冷蔵庫とセフティーボックスがなかった
Stayed 3 nights in May 2019
Response from joy on Jun 6, 2019
尊敬する客はこんにちは:あなたの不便を私达に深く感谢して、あなたの提出する问题に対して私达はきっと管理を强化して、心から期待してあなたの再度の访问、私达は心からあなたのサービス!

8/10 Good

Wai Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from joy on Jun 13, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

8/10 Good

Siu Wai Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭旅遊好選擇
總括而言，房間舒適 寬敞，雖然酒店沒有特別設施，但附近也有商場美食，又可行山，作為家庭旅遊很合適，將來有地鐵就更方便
Stayed 2 nights in Apr 2019
Response from joy on Jun 13, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

8/10 Good

heejang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from joy on May 3, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

10/10 Excellent

Yu pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from joy on Mar 3, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

8/10 Good

ka po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from joy on Mar 3, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

6/10 Okay

SZE WANG

整體不錯，但有待改善。
住的是家庭房間，但浴室沐浴露和洗髮水只有一支一人分量，看到也傻眼了｡房間算寬闊，整潔度也算ＯＫ，但空調就有等於沒有，晚上睡覺冬天也覺得熱和焗。最好的就是位置地點，附近要吃要購物都能完全滿足得到。其實只要此酒店能改善一些细節上的問題，往後日子也是會選擇再來的。
Stayed 1 night in Dec 2018
Response from joy on Jan 4, 2019
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的宝贵意见我们已向相关部门经理反映，我们一定会再接再励，期待您的再次光临，我们将竭诚为您服务！

6/10 Okay

DONG CHUL

Stayed 1 night in Nov 2018
Response from joy on Dec 12, 2018
尊敬的宾客，您好！非常感谢您选择有园酒店入住，您的满意和支持是我们前进的无限动力，真诚期待您的再次光临，我们将竭诚为您服务！

6/10 Okay

Hironori

Liked: Staff & service, room comfort
蛇口港に近く、翌朝のフェリーでの移動に便利なのでよく利用しています。 ホテルから徒歩1-2分の場所にコンビニあり。 シャワーの排水が悪いので改善して欲しい。
Stayed 2 nights in Oct 2018
Response from joy on Nov 2, 2018
尊敬的宾客您好：非常感谢您入住有园酒店，您提到的问题已经向有关部门反映并修理，欢迎您的再次光临！

8/10 Good

WAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2017

10/10 Excellent

Chi Kit Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

WAI HUNG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Chiung Chu

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Chiung Chu

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

WAI HING, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體ok，離地鐵遠些