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Reviews of Granvillage Toya Daiwa Ryokan Annex

3.5 out of 5
Granvillage Toya Daiwa Ryokan Annex
34-4 Toyakoonsen, Toyako-cho, Toyako, Hokkaido

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 510 reviews" "
Rating 8 - Good. 221 out of 510 reviews" "
Rating 6 - Okay. 90 out of 510 reviews" "
Rating 4 - Poor. 18 out of 510 reviews" "
Rating 2 - Terrible. 12 out of 510 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

CHEE KHEONG

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service
No showers in room, need to use Onsen to shower then bath. Wasn't an issue for us but know some people would have a problem with this.
Stayed 1 night in Feb 2024

8/10 Good

Yi-Fan

Stayed 1 night in Oct 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
onsen room with view on lake Toya in walking distance to lake and hiking trails - cigarette smell, especially near the windows
Stayed 1 night in Sep 2023

8/10 Good

Kam Lin Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good: impressive lake view, water activities, restaurants and convenient shops are nearby.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mahaliah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable and had a great view of Lake Toya. There was only a smoking room available to book but it did not smell too strongly of smoke. There is an onsen bath on the basement floor but we didn’t use it. The hotel was advertised as having shared bathrooms but we actually had our own private bathroom in our room, which was great! The location was super convenient- close to the bus station and the lake. I recommend this place!
Stayed 1 night in Jul 2023

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good lake view from the room.
Stayed 1 night in Jun 2023

6/10 Okay

LEVI

Disliked: Property conditions & facilities
Very Underwhelming
The building is clearly very old and it is showing signs of its age. The onsen hot springs are hidden away in the basement and is extremely tiny and not an overall fun place to relax. The included dinner was average but it felt more like I was being served dinner at a friend's house than at a ryokan. You have to lay out your own futon as it's self-service which was a bit odd. Overall the whole experience was very unexciting and we were happy to move on to the next leg of our trip.
Stayed 1 night in Feb 2023

8/10 Good

Yew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice cosy hot bath and the Lake Toya was just in front of the ryokan. delicious breakfast.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude younger male front desk staff and unhelpful. Upon arrival immediately told us check in isn’t until 3pm (which we knew from the sign they had on the door and our reservation email) we were just dropping off luggage so we can go sight see. I asked about bus route to popular attraction and he just gave me the bus schedule in Japanese no explanation or direction about what it means. The room is old but big and view was best part. Have to share toilets. The onsen was dirty the water was brown and green (I’ve stayed 3 nights before at other places with onsens never seen this colour before)
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally different from the photo. No in room bath room.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Sarah, Sydney

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One shower which is part of onsen in basement and open style naked ie not good for westerners, pay $40 more and get a proper bed nearby so poor value for money, reception doesnt answer emails so didnt know how to check in, entire hotel is smoking. Plus side is best view of nightly fireworks
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
We need to public toilet so it is quite inconvenience for family guest. But it’s location is excellent which is just beside the lake Toya so we can see the firework at night easily and conveniently.
Stayed 1 night in Jul 2019

8/10 Good

SZE MUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

SHARON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small. Double room is suitable for single occupant.
Stayed 2 nights in Apr 2019

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up for the location. Very near to the bus stop and shops.. Have a beautiful scenary of the lake in the room. Have ordered 2 days of breakfast and dinner and come in different variety set.
Stayed 2 nights in Jan 2019

8/10 Good

Lim, Singapore

Liked: Cleanliness, staff & service, room comfort
Noted room come without attached bathroom but did not expect is also without en-suite toilet . It fairly troublesome to go shared toilet on the same level of room late in the night .
Stayed 2 nights in Dec 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facing the lake
Check in was good and staff was cheerful. Location was great as hotel faces the lake. We did expect not to have attached toilet but did not expect no bathroom on each floor. Inconvenient for people like us who don’t use the onsen and when we need to bathe we have to go to the obsen Luckily we only stayed one night
Stayed 1 night in Sep 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Nancy

Lake view is excellent, highly recommend the restaurants opposite to the hotel. Hotel is clean, but staffs are rough. The hot spring from the live volcano is very powerful
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within 5min walk from bus terminal. Dinner and breakfast provided has very good portion and variety. Very good view of fireworks from the room windows.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lake view
The room quite big and it have many space for 3 person for dinner with lake view and firework. We love it. But one thing about the public bath. We seen the mention about it which we think it will also have the private shower room for some person that do not want for onsen and for the woman who have the menstruation. It is sure that all woman will do the onsen.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice view. Close to lake.
Like location near lake. Found the futons too thin. No cups we're provided even though there was kettle.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Small and cosy ryokan
The stay was great except for the shared bathrooms, they were a little old and was dirtied by other guests on the same floor. The onsen was small and basic. Dinner and breakfast were good.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the lake and also restaurant
We had great time staying here. The room is spacious and the the staff is friendly. Location is great, and close to the lake. View from the window is stunning. Additional breakfast set is not expensive comparing to other hotels.
Stayed 1 night in Jul 2018

6/10 Okay

Tan

Stayed 1 night in Jun 2018

8/10 Good

Ernst, Melbourne, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The good parts are the view over the lake towards the island and the nightly dinners. Unfortunately I don't eat breakfast. Staff are very nice. The negatives were in the room. The toilet was across the hall. In other Onsen type hotels, although 'shared bathroom' may be specified but the toilet had been inside. During the night you put on your yukata, change slippers, a bit of a trip.there is no light switch near the bed which makes it even more treacherous, so go easy on the sake before bedtime. The room has a wash basin, but not even a shelf to put your things on, so it's searching every morning through the toilet bag for the toothbrush. There should ne more glasses/cups and there was neither tea nor coffee nor bottled water provided (hence the shortage of crockery?). Perhaps I could have asked the service staff, but I bought my own orange juice and instant coffee (kettle was provided).Finally, there could be more powerpoints, especially in more convenient spots, such as near the table or near the bed. I mention all this mainly because for the price I would expect these things. I love Ryokan rooms, but as they have no luxury as such, convenience is the important thing.
Stayed 3 nights in Jun 2018

8/10 Good

Apichart

Liked: Cleanliness, staff & service, property conditions & facilities
Small ryokan style.
No toilet in the room
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Have dietary requirement? DONT STAY HERE!
if you need a place to be flexible from food to service, please don't stay here. 4 of us (family trip 4 adults) stayed here. everything else was mediocre. best part is? overall, they are so STRICT and in some ways felt rigid. check in time 3pm and check out time 10am? i dont know why is this property so special that require 5 hour turn around time. no one was there when we first got there, no one let us know where to leave our luggage, fearing of the safety, we took all our luggage and put it back in the car. finally checked in at 2;45pm and the room was not even vacant before. booked this place with dinner. it stated FEATURING lamb. i last checked, featuring means the highlight, and i was expecting there is other alternatives. unfortunately NO. i do not take lamb and i still book it as my family love eating lamb and like i said, i thought featuring means just highlight/ or their special. when dinner time comes, they were so strict and started throwing the blame to me saying i should have let them know prior. i called hotels.com to come in and help as hotels.com is the party who sold me the room, called twice and the agent is supposed to get back to me, but NOTHING! and the 3rd time, was told to wait 7 days before i can follow up...i am a loyal customer to hotels.com (whenever possible) and i guess i shall take my loyalty elsewhere.
Stayed 1 night in May 2018

8/10 Good

Jyotirmaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

J, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice for a Getaway
We enjoyed our stay. Location is great. Breakfast and dinner is fine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money for Ryokan experience
We decided to try a ryokan and this was the most value for money we could find. It includes onsen and we chose the dinner n breakfast. Generous portion of lamb for dinner. Room was spacious, clean, comfortable and heating was good during our stay in Autumn period. Bathing is at a public area and no private cubicle to shower. We are ok with this as we don't mind experiencing onsen. Lovely view of toya.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice view of toya
convenient

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
overall ok
the view from the room is good, the prob is no private bathroom available.
Stayed 1 night in Jan 2018

10/10 Excellent

Kim Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

austin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel location is convenient, lake view is aweskme! Definitely recommend to stay!
Stayed 1 night in Dec 2017

8/10 Good

hong seng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Clarence, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the lake
Very homely experience. Great size to the room but the place is bit old. But i liked the view and the onsen. However, ventilation issues mean some floors smelt like BBQ after dinner
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Basic hotel in a lake front location.
Basic hotel in a convenient location in Lake Toya. Each Japanese style room is comfortable and has a good view of the lake. Common toilet facilities on each floor but shower faculties is only available in the basement onsen.
Stayed 1 night in Nov 2017

10/10 Excellent

Kok Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Location
Lovely location and beautiful lake view
Stayed 1 night in Oct 2017

8/10 Good

David

Liked: Staff & service
Good value
Excellent location great view close to bus station
Stayed 1 night in Oct 2017

6/10 Okay

david

Liked: Cleanliness, room comfort
Good spot, nice view, ok facilities
The Annex is located in a good spot, a 5min walk from the Donan Bus stop (outside the tourist info office). The facilities were fine, nothing especially good or bad, although my view was unobstructed. I suggest to make use of the onsen, especially after a long day of touring - it part of the Japanese culture after all. The breakfast, if you choose it, is a set meal. Only issue was that I had no wifi reception in my room. It was ok in the hall outside my room but not inside. Not a big deal to me though (it was good to not be connected).
Stayed 1 night in Sep 2017