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Reviews of WelcomHeritage Elysium Resort & Spa

5 out of 5
WelcomHeritage Elysium Resort & Spa
Near Geeta Mandir (ISBT), Tutikandi, Shimla, Himachal Pradesh

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Ambler

Liked: Property conditions & facilities, room comfort
Stay near the Mall
Disaster checking in. Bad location. Mediocre food. Not sure how this is 5 stars.
Stayed 4 nights in Dec 2023
Response from Team WH Elysium Shimla on Jan 4, 2024
Dear Guest, Namaskar! It was a pleasure to welcome you at WH Elysium Shimla . Thank you for taking out your precious time to share your valuable feedback . We have taken note of your observations and will shortly revert to you on the same. Wishing you a great day ahead! Look forward to welcoming you back in near future. Warm regards, Team Elysium Shimla

10/10 Excellent

Nirmal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and comfortable beds, Nice Bar and restaurant, best breakfast in the Morning.
Stayed 1 night in Oct 2023
Response from Team WH Elysium Shimla on Nov 21, 2023
Dear Guest,Thank you for staying with us and for sharing your feedback on Expedia. We truly appreciate the same.We are very grateful for your kind words of praise for our services and staff. We at Welcomheritage Elysium Resort and Spa, Shimla, believe in creating memorable experiences for our guests. Thus, it gives us great joy in receiving such an endearing review.Wishing you a great day ahead!Looking forward to welcoming you back in near future.Warm regards,Team WH Elysium Shimla

10/10 Excellent

Catharine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel in scenic location. Service and restaurant exceptional.
Stayed 2 nights in Apr 2023
Response from Team WH Elysium Shimla on Nov 21, 2023
Dear Guest,Namaskar!It is heart warming to hear that you value our efforts put forward in making your stay memorable at WelcomHeritage Elysium Resort & Spa Shimla.At WelcomHeritage Elysium we foster a culture where all our employees are encouraged to tender a professional, personalized and a superlative guest experience.Our unrelenting hospitable spirit is the inspiration acting as a stimulus to ensure our guests truly resonate with “Experiential Holidays” which is our pursuit and cause of existence. We have shared your special appreciation with our team.We appreciate your gesture and are geared up to reciprocate it with an unfeigned attitude on your next visit.

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Bhupender Sharma on Jan 18, 2022
Dear Mr. Akshay, Greetings!!! Thank you for choosing WelcomHeritage Elysium for your recent stay in shimla. Also thank you for rating us 10 out of 10.

10/10 Excellent

Anmol Kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Amazing service and beautiful view from the hotel. A bit hard to find the hotel (took us 30 minutes). Great parking. Food a bit overpriced
Stayed 1 night in Mar 2023
Response from GM WH ELYSIUM on Mar 28, 2023
Dear Guest,Namaskar!It is heart warming to hear that you value our efforts put forward in making your stay memorable at WelcomHeritage Elysium Resort & Spa Shimla.At WelcomHeritage Elysium we foster a culture where all our employees are encouraged to tender a professional, personalized and a superlative guest experience.Our unrelenting hospitable spirit is the inspiration acting as a stimulus to ensure our guests truly resonate with “Experiential Holidays” which is our pursuit and cause of existence. We have shared your special appreciation with our team.We appreciate your gesture and are geared up to reciprocate it with an unfeigned attitude on your next visit.Warm regards,Pawan Lamba