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Reviews of Memoire Palace Resort & Spa

5 out of 5
Memoire Palace Resort & Spa
#25 Psar Kraoum Road, Siem Reap, Siem Reap

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 69 reviews" "
Rating 8 - Good. 5 out of 69 reviews" "
Rating 6 - Okay. 0 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Waxhaw

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impeccable. The staff were friendly, the room was clean and comfortable, the spa and pool were amazing, and the restaurant breakfast was maybe the best we've had in Southeast Asia (and we have lived in Southesst Asia for years).
Stayed 3 nights in Apr 2024
Response from Sam on Apr 23, 2024
Dear Mark,Thank you very much for excellent feedback about our resort, remarkable for breakfast is one of the best in the market who running 5 star resort because not just customer reviews, Our Cambodian chef and team are trying to created not to make people feeling same thing even you stay up to a week.We hopefully to welcoming you back.With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Pool and bar, and spa was fantastic. Dining (when needed) was very good as well and the staff was perfect. Wouldn't have changed a thing - great stay and I highly recommend.
Stayed 4 nights in Mar 2024
Response from Sam on Apr 17, 2024
Dear Steven,Thank you for great feedback we hope to welcoming you back again to stay with us for your return to Angkor Wat.

10/10 Excellent

Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this Hotel and staff. It is where I stay while in Siem Reap. Most of the rooms are in 2 story condo buildings located around a meandering swimming pool to represent a idyllic European village on a creek. Excellent Steff. Most welcoming. Relaxing. Lots of street markets close, But, the property is very quiet. The bedrooms are luxurious. Prefect for a couple or family stay. The cost of a stay is much less than what one would expect given the facilities.
Stayed 3 nights in Mar 2024
Response from Sam on Apr 6, 2024
Dear Rodney,Greetings from Memoire Palace Resort & Spa!We are pleased to know that you are enjoyed stay with us, Everyone must love the environment of our resort because our villas surround by 3types of swimming pool, each villas got 8rooms which got different entrance even you stay one or all room, there would be fine.Beside that we also have family room which is separate building which each unit have two rooms and a living room in the middle. It is very convenience for traveler who come along with small kids.Once again, thank you very much for your valued time to share your excellent feedback here.We hopefully to welcoming you back again to stay with us when you are returning to Angkor Wat. With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Makkalearn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, toilet separate from shower-a must for me but uncommon in some part of Cambodia, quiet, very comfortable bed, and nice staff
Stayed 2 nights in Mar 2024
Response from Sam on Mar 28, 2024
Dear Makkalearn,Greetings from Memoire Palace Resort & Spa!Thank you very much for sharing your great experience here, we hope to welcome your friends & family through your recommendation to stay with us.With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little away from the main town but only a short tuk tuk ride. The staff are very helpful and attentive. We ate in both the hotel’s restaurants which are excellent. The large pool area was lovely to relax around after sightseeing. We used the gym and spa, again, excellent facilities. Highly recommend this place.
Stayed 5 nights in Feb 2024
Response from Sam on Mar 4, 2024
Dear Susanne,Greetings from Memoire Palace Resort & Spa!It is great pleasure to hear that you are enjoyed stay with us during your trip to Siem Reap. We have two restaurants in our resort which is serve Local foods & Signature western foods.Most of our residents love the environment to relax and experience such modern facilities.We looking forward to welcoming you again to stay with us for your returning to Angkor Wat.With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to escape
Stayed 5 nights in Feb 2024
Response from Sam on Feb 21, 2024
Dear Mark, Thank you for wonderful feedback here, we believed your review will encourage a lot of guest to stay with us.We hopefully to welcoming you back again to stay with us for your returning to Angkor Wat.With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Kesor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Memoire Palace Resort & Spa during our visit to Siem Reap. The whole experience was amazing. The staff were extremely friendly and attentive. The moment we arrived, we were greeted with such great hospitality. The property is stunning, and our room was clean and beautiful. There is plenty of variety to choose from at breakfast. The food was delicious. Without hesitation, we would come back in a heartbeat. We highly recommend this hotel!
Response from Sam on Feb 5, 2024
Dear Kesor,Thank you for choosing to stay with us and spending your valued time to drop us excellent review here, we hope to welcoming you back again for your returning to Angkor Wat.With our love & care,Samlei

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!
Stayed 4 nights in Nov 2023
Response from Sam on Nov 29, 2023
Dear Gerry, Thank you for choosing to stay with us and sharing great feedback during your stay.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch especially from Chaya who helped us with so many things. Thank you for making our stay comfortable and very enjoyable
Stayed 1 night in Nov 2023
Response from Sam on Nov 22, 2023
Dear Gregory, Thank you for your great feedback about your stay, we hope to welcoming you back again for your returning to Angkor Wat.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Sunshine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment, love the foods, love people there, will be back soon.
Response from Sam on Nov 14, 2023
Dear Sunshine, Thank you for choosing to stay with us & spend valued time to drop us excellent feedback here.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in from front desk staffs, manager, food services, drivers , all they’re staffs are very friendly, they are all accommodating and nice. Rooms are clean and easy access.
Stayed 3 nights in Nov 2023
Response from Sam on Nov 10, 2023
Dear Rose,Greetings from Memoire Palace Resort & Spa!It's great to hear that you had a positive experience with the resort team and the cleanliness of the rooms. Friendly and accommodating team can make a big difference in a guest's overall experience, and a clean room is essential for a comfortable stay.We hopefully to welcoming you back again for your returning to Angkor Wat, Siem Reap, Cambodia.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room big space, comfortable bed with balcony
Response from Samlei on Nov 2, 2023
Thank you very much for your kind rating us and we are looking forward to welcoming you back when you are return to Angkor Wat, Cambodia.

10/10 Excellent

Heltah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recommend Memoire Palace Resort & Spa to everyone who planning to visit Siem Reap Angkor Wat, Cambodia because this place is quite, fresh environment, green, big room.
Stayed 5 nights in Aug 2023
Response from Sam on Sep 14, 2023
Dear Heltah, Thank you for choosing to stay with us and sharing your wonderful feedback here.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Achariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent service. Recommend for a family trip.
Response from Ms. Len on Feb 16, 2023
Dear Achariya,Greeting from Memoire Palace Resort & Spa!Thank you so much for choosing our property and giving us an excellent review. We hope to serve you and your family next time:)With our love and care,Ms. Len

8/10 Good

Colin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would certainly stay here again. Very nice hotel.
Stayed 3 nights in Feb 2023
Response from Ms. Len on Feb 6, 2023
Dear Colin,Greeting from Memoire Palace Resort & Spa!First of all thank you so much for choosing our property. It is grateful for spending your valued time vote us an review. We hope to serve you next time:)With our love and care,Ms. Len

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for a more isolated stay away from the Siem Reap party scene. Room was spacious, comfortable, well kept, and one of the better places we stayed at in the region. The only issues are as the hotel reopens, not all facilities, like the salt pool, are open. Great space if you are traveling with family or large group.
Stayed 3 nights in Jul 2022
Response from Ms. Len on Jul 18, 2022
Dear Eric, Greeting from Memoire Palace Resort & Spa! Thank you so much for choosing our property and drop us an review. We have share your commend to team accordingly. With our love and care, Ms.Len

2/10 Terrible

Verified traveler

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Fabulous hotel. Staff and service went above a beyond our expectations. Pool area and rooms were the best of our 4 month travels through Southeast Asia. A little removed from the downtown core (short 10 min Tuk Tuk ride to PubStreet). The Area and roads surrounding the hotel need some work but it gives it character.
Stayed 7 nights in Jan 2020
Response from Sopheak on Feb 24, 2020
Dear David, Thanks so much for you sharing the review about your experience with high score 10 out of 10 on Hotel.com. we are so glad know that you had a great time with us. We hope to see you other time on the future. with our love & Care Memoire Team

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and well kept. The room is large enough to accommodate three of us.
Stayed 4 nights in Dec 2019
Response from Sopheak on Feb 17, 2020
Dear Florence, Greeting from Memoire Palace Resort & Spa. Thanks so much for left the review with high score 5 out of 5 on Expedia.com and it is a great pleasant to know that you were satisfied our property during you stay trip in Siem Reap. Thanks so much again and we wish to seeing you other time in the future. With our love & care Memoire Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Sopheak on Feb 12, 2020
Dear Valued Guest, Greeting from Memoire Palace Resort & Spa! first of all, we thank for rating us a high review score on Expedia about your experience during stay with us. It great pleasure to hear that you were having a great time with our hospitality service. We wish to see you other time in the future. with our love & care Memoire Management

10/10 Excellent

Sung, Melbourne Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so nice! Rooms and pools are so clean. Beautiful landscape gardening too. Only the location is a bit far from town. $3 tuk tuk ride away. Not a deal breaker. Try the spa and massage. The staff are so professional.
Stayed 3 nights in Jan 2020
Response from Sopheak on Feb 4, 2020
Dear Sung, Greeting from Memoire Palace Resort & Spa! Thanks so much for your pleasant review on Expedia about experiencing with us. We are so glad to know that you were satisfied with our hospital service and facilities of the property. We wish to see you other time in the future. With our love & Care Memoire Team

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019
Response from Sopheak on Jan 4, 2020
Dear Valued Guest, Greeting from Memoire Palace Resort & Spa! We would like thank for your rating review score for us on Expedia. We are much appreciated for your time. we wish to see you other time in the future. with our love & Care Memoire Team

10/10 Excellent

StevieB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained on the outside and the layout is nice. You overlook the swimming pool and bridge over the pool to the bar. The staff are very very friendly, helpful and kind. Always smiling at everyone and very respectful. Hotel room was very nice and the bed was very comfortable. Also very quiet. The commute to pub street is just a few min away. Lots of restaurants, coffee shops and plenty of shopping / bargains to made. I would recommend Memoire to my friends and family if they ever travel to Cambodia
Stayed 1 night in Dec 2019
Response from Sopheak on Dec 19, 2019
Dear Stevie, Greeting from Memoire Palace Resort & Spa! Thanks so much for your pleasant review with high rating on Expedia. We are glad to hear that you were having a great time with us during your vacation in Siem Reap Cambodia. We hope to see you and your family other time on the future. with our love & care Memoire Team

10/10 Excellent

StevieB, SF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet peaceful place to say. Nice staff, very friendly and helpful. Property is very nice and clean
Stayed 3 nights in Dec 2019
Response from Sopheak on Dec 14, 2019
Dear Stevie B, Greeting from Memoire Palace Resort & Spa! Thanks so much for your positive review about your stay with us. We are glad to hear that you were satisfied with Memoire Palace Resort & Spa. We hope to see you other time in the future. with our love & care Memoire Team

10/10 Excellent

Stephen, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort hotel in Siem Reap. Hotel is brand new and kept in a very clean condition. Special credits to Vanna and team to be very helpful and taking care of the guest, just feel like the second home elsewhere! will definitely recommend if you want to have some quality relaxing time in Siem Reap
Stayed 2 nights in Dec 2019
Response from Socheath on Dec 9, 2019
Dear Stephen, We really appreciate and sincerely thank you for your recent stayed and shared your experience here. We're all glad to receive your feedback Special credits to Vanna and team to be very helpful and taking care during your stay with us and we are keep the good quality more onward. We look forward to welcoming you back or your friends to our resort in a short distant future. With our love & care, Socheath

10/10 Excellent

Verified traveler

I would like to comment on the overall friendliness of the staff and the resort, the driver, restaurant staff, and the front desk ambassador (who accompanied us all the way to the airport). Cheers! Mr. and Mrs. Fan
Stayed 3 nights in Nov 2019
Response from Putsa THEA on Nov 28, 2019
Dear Mr / Mrs Fan! Greeting from Memoire Palace Resort & Spa, Thank you so much for sharing such fantastic experience review through Expedia.com, very remarkable for Expedia lover. Thank for appreciated our service and satisfied our resort so far. Again. thank for everything, we're please to welcome you in the future, take good cares! With our Love & Care, Putsa THEA Head of Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, Outstanding!
Fantastic hotel with amazing food and service.
Stayed 4 nights in Nov 2019
Response from Socheath on Nov 19, 2019
Dear Valued guests, Good morning! Thank you for sharing your experience and comment Fantastic hotel with amazing food and service on Hotels.com after your stay with us. We are absolutely delighted that you enjoyed your experience at Memoire Palace Resort & Spa. Our teams are working hard each day to provide the very best services. We hope to have the pleasure of welcoming you back in Siem Reap next future. With our love & care,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. AMAZING staff. Good food. Perfect.
Stayed 2 nights in Nov 2019
Response from Socheath on Nov 19, 2019
Dear Valued Guest, Warm greetings from Memoire Palace Resort & Spa! Thank you very much for spending your valued time sharing your feedback of your stay experience with us. It is absolutely great to hear that you had got memorable (Great property. AMAZING staff. Good food. Perfect) experience and enjoyed your stay in our storied resort, and we trust that you had a wonderful time exploring the temples of Angkor. We would be delighted to welcome you again for the next visit to discover more of Kingdom of Cambodia. With our love & care,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff made the already perfect hotel that much more amazing! They were always kind, smiling, and eager to please! Included in the room rate is an amazing in-room breakfast and access to beautiful spa! The beds were so comfortable and the bathrooms were luxurious. There were two fabulous restaurants on the property. All of the tuck tuck drivers knew where the hotel was, and it was only a short tuck tuck ride from Pub Street and the night market. After we checked out and did a half day tour, we came back to the hotel to pick up our luggage to head to the airport. They had a driver ready for us. Amazingly they offered us to take showers before we left in their spa, then offered us all a 15 min foot and leg rub before our long travel home! It was sooo kind and thoughtful! I would go back to Siem Reap just to stay at this hotel again. They got everything right, from the gorgeous pools to the cleanliness of the facility. The hotel was the highlight of our stay in Siem Reap. We all loved it... I just can’t say enough about how impressed we were!
Stayed 3 nights in Nov 2019
Response from Putsa THEA on Nov 18, 2019
Dear our valuable guests! Greeting from Memoire Palace Resort & Spa, It's such an amazing to spend time to read the commends, lovely ever. Thank for sharing your remarkable experience stay at Memoire Palace Resort & Spa, known as wellness resort on Expedia.com. It sounds like you had an incredible experienced and ultimate happy memories with our supportive, friendly and kindness talents. The trust of your quality experience and your satisfaction will so much empower our talents keep more creative thought to find your personal preference requirement. Never misses the Angkor Wat temple and our Pub street for your lovely night life. Once again, thank for choosing to experience with us while visiting Cambodia, and also offered us such chance to host you in the next visit, take good care! With our Love & Care, Putsa THEA Head of Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Putsa on Sep 9, 2019
Dear our valuable guests! Greeting from Memoire Palace Resort & Spa, Thank you so much for choosing our resort to stay per your visit and very appreciated for sharing us the great review 5 over 5 as 5 star resort in Siem Reap. We believed you would have had the amazing experience and time with our resort and wish to welcome you and family once again in the near future, good luck ! With our Love & Care, Putsa THEA Asst. Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, the staff were awesome and made an effort to go the exta mile. Nothing was too much for them.
Stayed 5 nights in Aug 2019
Response from Putsa on Aug 31, 2019
Dear our Valued Guest! Greeting from Memoire Palace Resort & Spa, We are so delighted to you for sharing us an excellence review on Expedia.com and it surely will reach Expedia lover before starting to plan their trip. Our talents so proud to heard that you had an incredible experience and time with our resort and we wish you all the best, take care! With our Love & Care, Putsa THEA Asst. Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Nellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very memorable stay and highly recommended!!
From the moment we arrived, we were treated like royalty. We got to choose from a variety of welcome drinks (most hotels only have one choice!). We were then upgraded to a Villa Suite which was just incredible with the most beautiful views. We ordered room service that evening as we were very tired from travelling and they gave us complimentary wine. The breakfast team were so amazing, friendly, warm, kind, and welcoming every morning. The hotel is located very close to town, the food was great, the pool was amazing, the views incredible, but most of all - the staff made a wonderful difference. Each and every one of them deserve acknowledgement as they all went above and beyond during our stay. We loved it so much that we booked an extra night with them. Thank you for making our trip so memorable Vanna, Srey, Put Sa, Rathana (and others whose names I have forgotten). I cannot wait to come back again one day :)
Stayed 2 nights in Jul 2019
Response from Putsa on Aug 22, 2019
Dear Nellis! very appreciated for your happiness! Greeting from Memoire Palace Resort & Spa, As teams of Memore Resort we are pleased to thank to Nellis for choosing and experiencing with our resort on the holiday. It is such super review given from Nellis that very much talk about our resort and our well trained talents and very much empower our teams to drive more on offering our guest the most happy experience. As you have mentioned our listing talents and others are very much attention to taking care our guest with love & care. Thank for being with our resort and believe you would come back in the next visit, all the best! With our Love & Care, Putsa THEA Asst. Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 2 nights in Aug 2019
Response from Putsa on Aug 21, 2019
Dear Ron! Greeting from Memoire Palace Resort & Spa, We would like to express our gratitude to Ron for visiting our resort on your holiday. We believed you had an enjoyable experience and time with us and we wish to welcome you in the next visit, take good care! With our Love & Care, Putsa THEA Asst. Memoire Ambassador Memoire Palace Resort & Spa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people is very kind It was an amazing experience
Stayed 3 nights in Jun 2019
Response from Socheath on Jun 12, 2019
Dear Valued guests, Thank you for sharing your experience on Expedia.com after your stay with us. We are absolutely delighted that you enjoyed your experience at Memoire Palace Resort & Spa. Our staffs are working hard each day to provide the very best service. We hope to have the pleasure of welcoming you back in Siem Reap. With our love & care, Team Memoire Palace

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though there is a long story, in short, just feel it that their service and brand. You will not regret it.
Stayed 4 nights in Apr 2019
Response from Socheath on May 11, 2019
Dear Valued guests, Thank you for choosing to stay with us during your trip to Siem Reap, Cambodia. We truly happy to learn that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. Our team and I look forward to welcoming you back to Memoire Palace Resort & Spa in the near future. With our love & care, Socheath

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Socheath on May 4, 2019
Dear Valued Guest, Greeting from Memoire Palace Resort & Spa! Thank you so much for your value of time to sharing us with your great experience during the stay. We are very pleased to appreciate with this and we will keep all the best service to provide to our guests. With our love and care, Socheath

10/10 Excellent

Mohamad Afiq Faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way beyond expectation. Worth a praise!
Great experience there. Their hospitality goes way beyond my expectation. Me and my wife have a great time staying there. Thank you.
Stayed 1 night in Apr 2019
Response from Socheath on Apr 26, 2019
Dear Mohamad Afiq, Foremost we would like to genuinely thanks for sharing with fellow travelers this delightful feedback about our resort on Hotel.com. The team and myself are feeling extremely contented to have been able to deliver you with the highest level of service and thank you so much for highlighting the signature services and facilities offered by Memoire Palace Resort & Spa. Thank you again for your loyalty in our resort and we are personally looking forward to welcome you back at Memoire Palace Resort & Spa, during your next stay in Cambodia. With our love & care,

10/10 Excellent

Visitor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and great staff who were so happy to help with anything.
Stayed 3 nights in Mar 2019
Response from Socheath on Mar 26, 2019
Dear Valued guests, We would like to thank you for taking the time to review our property on Expedia.com. What a wonderful comment! We are very pleased and satisfied to read your positive and detailed review. We are happy that we catered to your needs during your stay in our property. Your kinds word will be shared with all of our staffs as encouragement.  We truly hope to see you again very soon at Memoire Palace Resort & Spa. Team E-commerce

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: The staffs are extremely polite Dislike: the food
Stayed 2 nights in Feb 2019
Response from Socheath (ECOM) on Feb 12, 2019
Dear Valued Guest, Greeting from Memorie Palace Resort & Spa, Siem Reap Cambodia! Foremost we would like to genuinely thank you for sharing with fellow travelers this delightful feedback about our hotel on Expedia.com, According to your dislike our food could you please kind mention us it's from our breakfast/ Lunch/ Dinner? That's would be great for us know and increase our services more than your respected. The team and myself are feeling extremely contented to have been able to deliver you with the highest level of service and thank you so much for highlighting the signature services and facilities offered by Memorie Palace Resort & Spa. Thank you again for your loyalty in our resort and we are personally looking forward to welcome you back at Memorie Palace Resort & Spa., during your next stay in Cambodia. With our love & care, Team E-commerce

10/10 Excellent

Devarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Socheath (ECOM) on Feb 10, 2019
Dear Devarajan, Thankfully for your choosing our Memoire Palace Resort & Spa as your accommodation during your holiday in Siem Reap, Cambodia and we really appreciate for your taking time to share your high recommend of excellent review on Hotels.com. We are a really great pleasure to find that you have had a memorable stay with us. We would love to have the pleasure to seeing you as a regular guest. Myself and all the team hope that have the opportunity of welcoming you back to Memoire Palace Resort & Spa in the near future. With our love & care, Team E-commerce

10/10 Excellent

Devarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Excellent Resort. Great Service and enjoyable stay
Stayed 4 nights in Jan 2019
Response from Socheath(ECOM) on Feb 8, 2019
Dear Devarajan, Foremost I would like to genuinely thank you for sharing with fellow travelers this delightful feedback about our hotel on Hotels.com. The team and myself are feeling extremely contented to have been able to deliver you with the highest level of service and thank you so much for highlighting the signature services and facilities offered by Memoire Palace Resort & Spa. Thank you again for your loyalty in our hotel and I am personally looking forward to welcome you back at Memoire Palace Resort & Spa, during your next stay in Cambodia. With our love & care, Team E-commerce

10/10 Excellent

Nurmadinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Everyone, I mean everyone from the reception, restaurant, spa, driver... took care of us from the moment we step out of the airport to departing for our next flight. We we’re welcomed and accommodated with sincerity. All staff were very friendly and caring. All service was excellent. Every detail from tucking us all to bed to serving us breakfast. The food they served us were delicious too! I cannot see any fault in this hotel. I will definitely come back.
Stayed 3 nights in Oct 2018
Response from Hom on Nov 8, 2018
Dear Nurmadinah, Thank you so much for your value of time to sharing us with your great experience during the stay. We are very pleased to appreciate with this and we will keep all the best service to provide to our guests. With our love and care Memoire Palace & Resorts

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ全員いつでも笑顔で親切に対応してくれました。 お部屋も綺麗に掃除をしてくれ大変満足でした。 また必ず利用させてもらいたいホテルでした。
Stayed 5 nights in Apr 2024
Response from Sam on May 3, 2024
Dear Ken, Thank you and hopefully to welcoming you back again.

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sam on Mar 16, 2024
Dear Mami,Thank you for great feedback about your stay.Please have a wonderful trip to next destination.With our love & care,Samlei HAPEcommerce Manager

10/10 Excellent

Pär

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We had an excellent stay at the resort. The service was top notch (a special thank you to Vinn and Somaly for great assistance and advice), the pool fantastic and so was the breakfast (good selection and quality), we had dinner twice at the resort (also very good). The hotel is quiet and we had about a 20 min walk to downtown and e.g. Pub Street (we always walked and captured the local life). We certainly recommend the place and will definitely come back if we go to Siem Reap again.
Stayed 4 nights in Feb 2024
Response from Sam on Feb 19, 2024
It's wonderful to hear that you had such a positive experience during your stay at the resort in Siem Reap! Your detailed feedback provides valuable insights for future travelers and reflects the high-quality service and amenities offered by the establishment.Commending specific staff members like Vinn and Somaly for their excellent assistance and advice is a great way to acknowledge their contributions. It's always nice when individuals go above and beyond to make guests feel comfortable and well taken care of.The mention of the fantastic pool, quality breakfast, and enjoyable dinners at the resort adds to the overall positive impression. Your choice to walk to downtown and Pub Street, capturing the local life along the way, speaks to the convenience and charm of the location. The additional, the resort now offer free drop off to the city center during your stay so our team will assist you anytime.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごく安くて高級なホテル。
私は1年間世界一周旅行をしてます。これで、39カ国目です。主にマリオットグループを利用して宿泊してますが、今までの経験の中で最高のホテルです。部屋は天井が高くとても広く快適で、掃除も行き届いてます。リネンも高級で素晴らしい。サービススタッフは、常に笑顔で挨拶や優しさ言葉をかけてくれました。花瓶を壊してしまったけど、請求もなく、宿泊してくれて感謝の言葉をいただきました。食事は、朝食は沢山というわけではないですが、洋食やエスニックの基本的なものは揃い。オムレツは最高の出来映えで、朝食夕食は全て最高でした。交通は、街の外れに位置しますが、中心までトックトックで10分で200円くらいで行けます。時間があれば大きなプールも楽しみたかった。日本人には、ここをオススメします。きっと素晴らしい旅を約束してくれます。 I've been traveling around the world for a year. This is the 39th country. I mainly stay with the Marriott group, and this is the best hotel I've ever experienced. The rooms have high ceilings, are very spacious and comfortable, and are well kept. The linen is also high quality and wonderful. The service staff always greeted us with a smile and said kind words. Although I broke a vase, they didn't charge me and they thanked me for staying the night. As for the meals, the breakfast isn't huge, but it has the basic Western and ethnic foods. The omelets were excellent and the breakfast and dinner were all excellent. Although it is located on the outskirts of town, you can get to the center by Tok Tok in 10 minutes for about 200 yen. I also wanted to enjoy the large pool if I had time. I recommend this place for Japanese people. I'm sure you'll have a wonderful trip.
Stayed 3 nights in Feb 2024
Response from Sam on Feb 19, 2024
Dear Kazuo,Greetings from Memoire Palace Resort & Spa!It sounds like you've had an incredible experience at our resort in the 39th country you've visited! It's great to hear about the spacious and comfortable rooms, high-quality linen, and the excellent service provided by the team. The fact that they didn't charge you for the broken vase and expressed gratitude for your stay shows a high level of hospitality. The diverse meal options for breakfast and dinner, including both Western and ethnic foods, along with the delicious omelets, contribute to a positive overall experience.We are now offer free city drop off during stay so the resident they can contact our team for the traditional remork if they want to explore old market or pubstreet, of course it is not far and you also can walk a long the river from our resort.We hope fully to welcoming you back to our resort for your returning to Angkor Wat.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

YONGHUN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고!!!!
후회 없는 선택 이었어요. 직원분들도 너무 친절하고 조식도 숙박비에 비해 너무 훌륭했습니다. 즐겁게 마무르다 갑니다.
Stayed 3 nights in Feb 2024
Response from Sam on Feb 15, 2024
Daer Yonghun,Greetings from Memoire Palace Resort & Spa!It's fantastic to hear that your choice of accommodation left you with no regrets and that you had a positive experience. Friendly staff can truly make a stay memorable, creating a welcoming and enjoyable atmosphere. Moreover, it's great that the breakfast exceeded your expectations, especially considering the cost of accommodation. A satisfying breakfast can indeed set a positive tone for the day.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sam on Feb 13, 2024
Dear Mina, Thank you very much for great score review about our property, we hope to welcoming you back again to Angkor Wat for your returning.With our love & care,Samlei HAPDigital Marketing Managere

10/10 Excellent

yusaku

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sam on Aug 9, 2023
Dear Yusaku,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and sharing your great feedback here.With our love & care,Samlei HAPDigital Marketing Manager

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Sam on May 1, 2023
Dear Morten, Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and spending your valued time to drop us excellent review here. We hop to welcoming you back again to stay with us for your returning to Angkor Wat, Cambodia.With our love & care,Samlei HAPDigital Marketing Manager