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Reviews of Petit Villa Boutique & Spa

3.5 out of 5
Petit Villa Boutique & Spa
Wat Damnak, Salakomrouk Commune, Siem Reap

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 72 reviews" "
Rating 8 - Good. 25 out of 72 reviews" "
Rating 6 - Okay. 15 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Art

Traveled with family
Liked: Staff & service
Poor value for money. Great location and staff
+ great location, garden and staff -/- nothig works and place is getting quite run down and not maintained. Value for money is poor but at lower rate would still be nice place to stay. Visit of 3 adults with 3 rooms booked. The garden and balcony's are really the great feature of the hotel, just loved all the green. Hotel is in great location and overall staff is great. Paricular positive mention to Saro! Light switches dont work, aircons leaking right over electric wiring, beds not in great shape and so on.... In one of the rooms the toilet was blocked and my mum of 71 was told she would have to do without toilet for the night..!? No apologies and no fix. Got overcharged for one room.
Stayed 3 nights in Jan 2020
Response from sokthy on Mar 10, 2020
thank you for your feedback , with deeply regret to hear of your inconvenient caused . We would address the issue immediately if we were to get feedback at real time manner we took this comment seriously and step has been taken to avoid similar issue toward our guest \ thank you for you comment with our respect

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Yvonne Chwee Leng

Liked: Staff & service, property conditions & facilities
Overall Value for Money
Overall, this hotel is good & value for money. Staff are very polite & helpful. The following are areas which we hope they can improve on: 1. Pick-up from airport did not happen as promised. Staff told us to take a tuk-tuk which costs $5 & will reimburse us. It cost $9 and we paid the difference on our own. 2. They could not arrange for two masseurs even though they said ok when we made the bookings. In the end we had a shorter duration & took turns.
Stayed 3 nights in Dec 2019

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class customer service. The food was AMAZING!!!
Stayed 2 nights in Dec 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

Charmaine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family stay at SR!
First of all, staff were excellent and very helpful wherever they could. Breakfast was also quite ok except the coffee was dire. Location was fabulous and a short walk from really good restaurants in Siem reap, near the markets. The honeymoon suite I booked smelt very musty as the attached toilet does not have a window or working extraction fan. And there is no furniture for our belongings. And even the frames on the wall didn’t have any picture in it. A bit sad really... Due to the smell, it was making me sneeze so I changed room to the standard room (no refund were offered) but I didn’t care. Although the room was smaller it was much better apportioned and had bedside lamps, bedside table, decent balcony, and the extraction fan works... My 3 Kids were booked into a family room with 2 double beds and that was also ok... Basically a lot of things don’t work, light switches and fans and the manager was more interested to sell tours rather than see to the room upkeep. Overall it’s fantastically cheap, and not atrocious and sweet and sincere people working there. Overall I enjoyed it, and it served its purpose for our 2 Families of 10 people but it’s not for the fussy. Opt for a standard room instead as they are away from the noosy pool and have more privacy. The family room though much bigger was still l a bit cramped with 3 beds and soulless.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptionally helpful. The breakfast, restaurant, swimming pool and massage are really good.
Stayed 4 nights in Oct 2019
Response from sokthy on Dec 1, 2019
hi there, thank you so much for your value comment and we horned of having you stayed with us thank you

10/10 Excellent

ABHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended. Staff was so friendly. Thanks to Rady. Hotel, swimming pool were all clean.
Stayed 3 nights in Aug 2019
Response from Sotky on Sep 5, 2019
Dear Abhi Thank you so much for your kind patronage and supporting us . We strike every step of the way in making sure our guest left with smile. Our duty is to deliver for a just happy customer We take every comments seriously in improving the quality of service Thank you for staying with us

10/10 Excellent

Leo

Traveled with group
Liked: Staff & service, property conditions & facilities
I like the fact it looks like the hotel is in a jungle with ponds and fish everywhere. What i didnt like is the hotel was under construction without warning and expensive drinks about 2X the price compared to Pub Street.
Stayed 4 nights in Aug 2019
Response from Petit Villa Boutique & Spa on Aug 28, 2019
Dear Leo, Greetings from Petit Villa Boutique & Spa ! Thank you very much for your sharing your great experience during your stay with us, We are very appreciated with this commend And thanks again for your staying with us we hope to have another chance to serve you again in the near further. With best regards, Petit Villa Boutique & Spa

10/10 Excellent

Victor, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Charly is great.
The place was amazing very good breakfast nice pool with a lot of tropical plants made it great, Mr Charly was very helpful and Friendly and gave us the best experience in Cambodia.
Stayed 4 nights in Aug 2019

10/10 Excellent

Soon Choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit this Petit Villa Boutique Spa Resort
Once you step in, you feel welcome like a homw. The friendly staff (Ratt) and Manager (Charly) are so welcoming. They made sure you really taken care of anything. The flora&fauna gives you a rest & relax. The Owner keep on upgrading the hotel to make it better for their guests
Stayed 4 nights in Jul 2019
Response from sokthy , MD on Aug 2, 2019
Dear Soon Choo On Thank you so much for staying with us, it is our honored to serve you and we delighted of hearing you left with big smile. Your words is so much mean toward our young team and we are looking forward to serve you soon again

8/10 Good

NEIL

Liked: Staff & service, room comfort
Good place
Nice hotel, area can be variable but overall pretty good stay
Stayed 1 night in May 2019
Response from Managing director Sothy on May 31, 2019
Thank you for your stay and valued reviews , We hope our young staff are able to accommodate to your stay with ours petit villa . We hope to accommodate you or your friends in the near future thank you .

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful relaxing oasis after hot days exploring
A brilliant stay in a wonderfully designed hotel. All the staff were really friendly and helpful, the pool was idyllic and the breakfast environment was very attractive. Rady was excellent, organising cars and tuk tuks for tours and sorting out any problems smoothly. The lush tropical hotel grounds are a joy to walk through with fish and even rabbits! A great hotel for couples and families.
Stayed 3 nights in Mar 2019
Response from Petit Villa Boutique & Spa on Mar 23, 2019
Dear Philip, Greetings from Petit Villa Boutique & Spa ! Thank you very much for your sharing your stay experience with us to the other customers, We are very happy to hear this wonderful feedback from you. We wish you have a good luck back to your country We hope to have a chance to serve you again in the near further With kind regards, Petit Villa Boutique & Spa

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Petit Villa Boutique & Spa on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Siem Reap, Cambodia. We are sorry to hear that we can't provide you a best service, Your feedback we have well brief to our team. And we have improve more our service. For sure we will serve a memorable experience during your return trip to Cambodia. We hope to have a chance to serve you again in the near further With best regards, Petit Villa Boutique & Spa

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Petit Villa Boutique & Spa Siem Reap on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Siem Reap, Cambodia. We are really sorry to hear that we don't provide you the good service hospitality during your stay at Petit villa. We have take this feedback to brief our young talented team To improve more our service quality. And be for sure in in your next trip we will serve you with a best care of service as the Hospitality-er in the Land of Siem Reap, Angkor Wat the world heritage site. We hope you will give another chance to serve you again in the near future With best regards, Petit Villa Boutique & Spa Siem Reap

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Petit Villa Boutique & Spa Siem Reap on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Siem Reap, Cambodia. We are really sorry to hear that we don't provide you the good service hospitality during your stay at Petit villa. We have take this feedback to brief our young talented team To improve more our service quality. And be for sure in in your next trip we will serve you with a best care of service as the Hospitality-er in the Land of Siem Reap, Angkor Wat the world heritage site. We hope you will give another chance to serve you again in the near future With best regards, Petit Villa Boutique & Spa Siem Reap

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Petit Villa Boutique & Spa Siem Reap on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Siem Reap, Cambodia. We are really sorry to hear that we don't provide you the good service hospitality during your stay at Petit villa. We have take this feedback to brief our young talented team To improve more our service quality. And be for sure in in your next trip we will serve you with a best care of service as the Hospitality-er in the Land of Siem Reap, Angkor Wat the world heritage site. We hope you will give another chance to serve you again in the near future With best regards, Petit Villa Boutique & Spa Siem Reap

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2019
Response from Petit Villa Boutique & Spa Siem Reap on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Thank you so much for choosing to stay with us and seized an opportunity to share your impeccable feedback to other globe-trotters on Expedia. It's been a great pleasure to have you stay with us at Petit Villa , located in the spectacular ruins temples of Angkor, during you paid a wonderful visit in Cambodia, Kingdom of Wonders. We have put more extra effort to make sure every guest stay in this golden land is packed with Ultimate Sleeping Experience with other unique ins-and-outs from the kindness of the staff's absolute perfection. I will be sure to share your benign comment to the team and they would be proud to have been successfully in making your stay an unforgettable one. We certainly look forward to welcoming you back again, in the home of thousand sacred temples and million smiles - Siem Reap Angkor Wat Cambodia. With best regards, Petit Villa Boutique & Spa Siem Reap

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2018
Response from sokthy on Jan 13, 2019
Dear Value Guest A warmest greetings from Petit Villa Resort & Spa ! We honored of having you stayed with us and we got a pleasure of serving you . We hope your experience will mark a beautiful journey in Asia We took every step of comments in making sure our young people enable to correct it and improve it. We truly appreciated your words and looking forward to becoming you back home With kind regards sokthy SOEUNG Managing Director

10/10 Excellent

Monica, Usa

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place. Great pool. Decent free breakfast. Don’t know why everyone in reviews complains about the shower I thought it was lovely . Would totally stay here again.
Stayed 1 night in Oct 2018
Response from sokthy on Nov 29, 2018
Dear Monica A warmest greetings from Petit Villa Resort & Spa ! We humble to hear your stay left with great memories , especially the visit to explore temple of Angkor Wat We seek every comments to ensure we can learn and ensure our guest happiness is priority , shall in any case we missed out , we hope you will be able to give us another chance to serve you once again thank you and with our best regards, Sotkhy SOEUNG Managing Director

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was closed
i booked. the money seemed to have been accepted. Yet, when i arrived, the hotel was closed. luckily, my driver took me to another hotel nearby.
Stayed 6 nights in Jul 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Novel hotel with lovely garden setting
On arriving we were very pleased with the unique layout of the hotel and garden,however on closer inspections it has a great many short comings. There is very poor attention to detail in all areas : The fridge was switched off The Tap dripped The bathroom door did not close The wooden slats on the bathroom floor were broken The room was noisy due to aircon units being positioned on the outside wall of our room In addition to the above the swimming pool had a lot of tiles missing which the staff were trying to stick back by applying adhesive and diving to the bottom . We booked half board but were told on the first night that this was only for one night. The ensuing debate spoilt the mood which given that it was Valentines night and our 37th wedding anniversary was very annoying. By presenting the Expedia printout they agreed to provide half board but said it was not correct and a mix up by Expedia. So few people seem to use the restaurant in the evening there is no atmosphere so we did not bother in the end to eat there.

8/10 Good

Jacqui, Perth Australia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff great, hotel a bit tired
Hotel down unlit side street so better in pairs if your female. Walking distance to pub st (10 mins top) hotel not the cleanest but has character. Rabbits/cats/pigeons running around. Bit worried about pigeons near the food as filthy germ ridden birds.
Bedroom quaint

8/10 Good

Vernon, Northwood UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to the Markets
I had a good time whilst staying at the Hotel.Enjoyed the meals.

10/10 Excellent

lulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming boutique hotel
beautiful place I would highly recommend, very friendly staff and great atmosphere.

8/10 Good

dave, liverpool

Liked: Staff & service
Rustic hotel
Staff couldn't do enough for you. However the bedroom, hallway and bathroom was especially dark, apparently the hotels theme was the nearby temples, it was just ok, not fantastic but adequate, not the superior suite we had booked, just a standard double.

10/10 Excellent

Annei27, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service!
The staff are very warm and you can feel their sincerity and the passion to help and make guests comfortable, happy and satisfied. I'm really impressed! I checked out late but instead of kicking me out they even offered me to use a superior suite to freshen up and relax before taking me to the airport via tuktuk for free. On my next visit, I will make sure to book again with them and recommend this little oasis to my friends. Arkoun Petit Villa!

10/10 Excellent

lu, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oasis

10/10 Excellent

Bronx, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, made you feel like at home,
Had a fabulous time and the people working at resort were so friendly both staff and vacationers. Just a five minute walk to downtowns night market and river. Worth ever penny

10/10 Excellent

martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small is beautiful
A lovely small hotel, beautifully arranged around it's swimming pool and gardens and a short walk from the centre of town Staff are very friendly and willing to help. very peaceful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Petit review
The first room we had on the second floor was dark and had a humid smell to it. We moved to another room on the first floor because we wanted separate beds and this room was much brighter and smelled less damp. The hotel is very cute and the people were lovely. The croissants in the morning were warm and very tasty. Good value for the price

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Really really lovely place, very attractive hotel with really friendly staff. Couldn't fault it at all, just needs a bit of polish on the service but this appears to be a new place and should come with time. Is a little out of the centre but perfectly walkable. Down a darkish street so if you are travelling on your own you may want to Tuk tuk it there. If coming from the airport get an official taxi or a pickup, our driver from the street struggled to find it. Would definitely stay here again.

8/10 Good

Ian sneath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so friendly, we hope they make a real success!
Typical family run hotel. They can't do enough for you & can arrange anything you want. Due to it being family run, the hotel could do with improving roles & responsibilities as some information was either duplicated or omitted. Overall though a great bunch of people that deserve to get on in life.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I love the hotel and the staff!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Charming little hotel
This is a charming little hotel that is close enough to the main town that you can walk there at night. Rooms are a good size and very clean (however no hot water for the shower). Breakfast is very tasty and staff were very good at organising day trips and guides if you require them. The staff are lovely but they need to learn more about hotel management and customer service. If you are patient you will enjoy your stay here but if not, you might find the staff's lack of experience frustrating.

8/10 Good

Ralf, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Fair price; Service: want a $ but what's new!?; achi the tuktuk driver was great

8/10 Good

david, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great small courtyard hotel with managing proble
great small courtyard butique hotel with family feeling. only dispointing part is we were told our room is under repair so we have to stay in another cheaper commercial hotel (paid by them) in town for the 1st night after our long trip, and the same thing happened to other guests 3 days in the row after we talked to each other, which make all believe they over booked and had to do it. I think Expedia should review them and suggest the future guest double check its avaibility before arriving. But the hotel is nice and weath it.

8/10 Good

Dev, Brooklyn, NY

Liked: Cleanliness, property conditions & facilities
Nice hidden spot
The hotel common space is lovely. However, the rooms need to keep the windows and doors closed at all times to prevent mosquitos. And since the windows are wooden that means there is no natural light in your room. Cab drivers and tuk tuk drivers don't really know this place so it's good to have a map and the phone number with you. But it is nice and quite so that's a great perk at the end of the day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay anywhere else!
Fantastic experience. I'll stay there again in a heartbeat. The staff was the best - great spa- and the hotel was so peaceful!

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet place
excellent service with all staffs,polite. there are nice environment and room is comfortable. we have great experience in there 4days. but just little thins need to improve. 1.this area almost have electrical problem, so the staffs should mention to client first. moreover, the edge of the pool is little bit narrow, its may easily to let the people fall into the pool. but all around, its make me have a great experience here

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All fine, except of the rooms on the ground floor. Avoid them, they‘re very humid and smelly. Also some breakfast options are not available from time to time (e.g. fruit or fried rice) - don’t hesitate to order two things or refill, if it’s not enough. Besides that all great!
Stayed 5 nights in Dec 2019
Response from sokthy on Jan 23, 2020
dear value guest we thank you for staying with us and we took note of your positive feedback we see every opportunity of improvement and like to thank you for comment we hope to welcoming you once again soon

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみなさんとても親切で丁寧な対応をして下ったのでとてもよかったです。
Stayed 2 nights in Dec 2019

8/10 Good

Tuomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti perusmesta
Hyvä perus hotelli sopivan kävelymatkan päässä Pubi kadulta. Kuvissa näytttää siistimmältä, kuten aina, hieman kuluneisuutta havaittavissa. Aurinko ei paista sisäpihalle, onko hyvä vai huono, makuasia. Huone kandee ottaa kakkoskerroksestsa, isommat parvekkeet ja enemmän yksityisyyttä. Menisinkö uudelleen, mahdollisesti.
Stayed 12 nights in Nov 2019

10/10 Excellent

Pía, Barcelona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was great. The room was spacious and clean. The location was perfect, we could go downtown walking and there was a supermarket nearby. The staff was very friendly and always helped us. We recommend it without a doubt.
Stayed 3 nights in Aug 2019
Response from sothy on Sep 24, 2019
Dear Pia Thank you for patronage and supporting us, we glad you did enjoy the stay with us, we strike every step of the way in making just an excellent experience toward our resident thank you Sothy

6/10 Okay

Jana

Mutter Tochter Urlaub
Das Hotel wirkt im ersten Moment sehr ansprechend, auch wenn man sich die Fotos ansieht, aber so ist es nicht. Es wurde kräftig gebaut und entspannt Runden im Pool ziehen war nicht möglich unter den Augen der Bauarbeiter. Pool ist aufgrund der vielen Pflanzen und Bäume immer "verschmutzt". Das Zimmer war sehr abgewohnt. Wir hatten eines mit Durchgangstür, entsprechend laut war es. Wir haben unsere Nachbar mehr als deutlich gehört. Im Hotelrestaurant hatten wir nur einmal ein Sandwich, völlig überteuert. Wenn essen, dann am besten am Markt circa 10 min laufen. Super lecker und günstig. Das Frühstück kann a la carte bestellt werden. Wir haben das erste Mal auch alles bekommen, das zweite und dritte Mal fehlte immer etwas. Gut war die Khmer Massage, aber ansonsten würde ich nicht nochmal buchen.
Stayed 3 nights in Aug 2019
Response from sothy on Aug 14, 2019
Dear Jana Thank you so much for the stay at Petit Villa during your recent trip to Siem Reap City . We are so glad that you overall enjoy the stay and regret to hear that during the stay being disturbed by the working sound . We try every single step of delivering our guest happiness , and for sure your next visit will come with huge different of the look and service will be provided by the team Again, my sincere apology of the inconvenient caused looking forward to have another opportunity of welcoming you soon Sothy Chief

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのみなさん、とてもフレンドリーかつ親切で サービスはきめ細やか、 お部屋の設えも味のあるものばかり、 アメニティの質もこだわりが伺えるものが用意されておりました。 （特に歯ブラシについてはいいものを使っていましたね） 本来ならば今回私が払った金額では到底お泊まりできないクオリティーのお宿だと思うのですが、そんな私にも滞在中、マネージャーのチャーリーさんを始め、スタッフの方がいつも気にかけてくださり、とても楽しい滞在となりました。 是非また泊まりに行きたいと思います。 ロケーションもオールドマーケットの川向こう、歩いても数分の所ですので、パブストリートで楽しんできた後も楽に帰ることができるので安心でした。
Stayed 5 nights in Aug 2019
Response from Petit Villa Boutique & Spa on Aug 28, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa ! Thank you very much for your sharing your great experience during your stay with us, We are very appreciated with this commend And thanks again for your staying with us we hope to have another chance to serve you again in the near further. With best regards, Petit Villa Boutique & Spa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes freundliches Personal! Eine Oase der Ruhe.
Stayed 3 nights in Jul 2019
Response from Sothy SOEUNG on Jul 11, 2019
Dear Value Guest, Thank you so much for your kind patronage and supporting us. We are all so delighted of hearing you left with big smile It is our duty to take in any steps of delivery just a happy guest like yours We are looking forward to welcoming you back home

6/10 Okay

Gabrielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jai bien apprécier l'effet d'être dans une mini jungle. La nourriture au petit déjeuner était très bonne. Par contre jai un peu moin apprécier la salle de bain peu commode et la piscine était super mais froide car beaucoup d'arbre qui cache l'entrée du soleil. Mais en général bonne hôtel.
Stayed 1 night in Mar 2019
Response from Petit Villa Boutique & Spa on Mar 29, 2019
Dear Babrielle, Greetings from Petit Villa Boutique & Spa ! We are really sorry to hear that we can't provide you a good service during your stay at petit villa, We will bring this feedback to brief our entire team make sure your next trip will not the same this time and we will improve more our service quality. We hope to have a chance to serve you again in the near further With best regards, Petit Villa Boutique & Spa

6/10 Okay

Bruno

Liked: Staff & service
En deux mots; problème avec une souris baladeuse. Nous avons changé de chambre. Problème de remontée d’humidite Dans les salles de bain. Forte odeur d’humidite. Drap avec traces de sang. Mais personnel adorable et agréable piscine.
Stayed 5 nights in Feb 2019
Response from Petit Villa Boutique & Spa on Mar 8, 2019
Dear Bruno, Greetings from Petit Villa Boutique & Spa ! Thank you very much for your sharing your excellent feedback to the other customers, We will keep this update to team about your feedback they will work more hard to provide a high quality service as a hospitality professional talented team in Siem Reap Angkor. And we look forward to welcoming you again in the near further With kindest Regards, Petit Villa Boutique & Spa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Petit Villa Boutique & Spa Siem Reap on Apr 3, 2019
Dear Value Customer, Greetings from Petit Villa Boutique & Spa Thank you so much for choosing to stay with us and seized an opportunity to share your impeccable feedback to other globe-trotters on Expedia. It's been a great pleasure to have you stay with us at Petit Villa , located in the spectacular ruins temples of Angkor, during you paid a wonderful visit in Cambodia, Kingdom of Wonders. We have put more extra effort to make sure every guest stay in this golden land is packed with Ultimate Sleeping Experience with other unique ins-and-outs from the kindness of the staff's absolute perfection. I will be sure to share your benign comment to the team and they would be proud to have been successfully in making your stay an unforgettable one. We certainly look forward to welcoming you back again, in the home of thousand sacred temples and million smiles - Siem Reap Angkor Wat Cambodia. With best regards, Petit Villa Boutique & Spa Siem Reap