Front of property - evening/night

Reviews of Murray Hotel

2 out of 5
Murray Hotel
200 West Broadway Street, Silver City, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 770 reviews" "
Rating 8 - Good. 286 out of 770 reviews" "
Rating 6 - Okay. 71 out of 770 reviews" "
Rating 4 - Poor. 30 out of 770 reviews" "
Rating 2 - Terrible. 12 out of 770 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

ann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were responsive and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from laurie on Apr 12, 2024
Thank you for staying with us.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location in Old Town Silver City.
Stayed 1 night in Apr 2024
Response from laurie on Apr 12, 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful older hotel with character and char,. The lobby is warm and welcoming. The room was on the small side but very comfortable. The bathroom could have used a bit of updating and the towels need to be upgraded. The area around the hotel has marvelous shops and good restaurants. Parking can be a challenge - hotel does not have parking and street parking while generally available is not always close.
Stayed 1 night in Apr 2024
Response from laurie on Apr 8, 2024
Thank you for sharing and choosing to stay with us.

6/10 Okay

Eliseo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No parking area. I had to park on the street when parking was available in the front. I had to park in an unsafe area around back.
Stayed 3 nights in Apr 2024
Response from laurie on Apr 8, 2024
I'm very sorry you felt unsafe. I hope the parking situation didn't spoil your whole stay.

10/10 Excellent

Elisabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay in 3 months; we will be back again. Staff is always professional and thoughtful. The noisy vehicles during the day quieten at night. We love that you are pet friendly. The Toad distillery next door is great too. Thanks again for a lovely stay.
Stayed 2 nights in Mar 2024
Response from laurie on Apr 8, 2024
Thank you for sharing, we look forward to seeing you again.

6/10 Okay

Sue

Liked: Staff & service
Art deco - different but enjoyable. Pretty lobby with Frank Sinatra music in the background. The Front desk clerk recommended great restaurants as I was checking in. The bell cart was too large for the small elevator and I did have a problem maneuvering it around so that the elevator door would close. No dresser in the room. So I had to place my clothes around the room in different places. The closet was in the bathroom. Not too hygienic. Very small bathroom with no counter. Although there was a floating shelf to put women's makeup or whatever. Dark lighting which is not good to put on that makeup. TV was on the wall. So there was no cabinet to place anything either. Rust stain in the sink and fresh blood droplet under the desk. I did not do my homework before making the reservation for this hotel and found out there was no restaurant although they had continental breakfast.I spoke with the general manager who was humble and professional and explained the situation.
Stayed 2 nights in Mar 2024
Response from laurie on Apr 8, 2024
We appreciate your business and all you have shared.

8/10 Good

Elizabeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated Art Deco hotel in downtown Silver City near shops and restaurants, but nothing fancy. Dog-friendly, including in dining area for free continental breakfast. Room was adequate, with comfortable queen bed, and large separate bath/shower/sink and toilet/2nd sink, but no closet. It got warm, but we could open the window for fresh air. No daily housekeeping. Friendly front desk and staff. Parking on-street. Our car was full of camping equipment, but it seemed safe.
Stayed 2 nights in Mar 2024
Response from laurie on Apr 8, 2024
Thank you for sharing and staying with us.

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice desk person. Clean. Like the art decco style.
Stayed 1 night in Mar 2024
Response from laurie on Apr 8, 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Terri, Brewster

Liked: Staff & service
Laurie at the front desk is super friendly, I have stayed here many times, and I will definitely come back
Stayed 1 night in Mar 2024
Response from laurie on Mar 28, 2024
Thank you for choosing to stay with us, see you next time.

6/10 Okay

Kirsten, Littleton

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from laurie on Mar 28, 2024
Thank you for staying with us.

10/10 Excellent

joaquin

Stayed 1 night in Feb 2024

8/10 Good

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good experience. Appreciated the fruit preserves at breakfast.
Stayed 2 nights in Mar 2024
Response from laurie on Mar 22, 2024
Thank you for choosing to stay with us.

10/10 Excellent

Ford

Traveled with pets
Liked: Amenities
Beautiful old hotel. Lots of history, a block from some good shopping food.
Stayed 1 night in Mar 2024
Response from laurie on Mar 22, 2024
Thank you for sharing. We hope to see you again.

10/10 Excellent

Michaela, Lansdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Good service and clean rooms.
Stayed 2 nights in Mar 2024
Response from laurie on Mar 15, 2024
Thank you for sharing, we hope to see you again.

8/10 Good

Cynthia, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right down town, clean rooms, neat historical building.
Stayed 1 night in Mar 2024
Response from laurie on Mar 15, 2024
Thank you for choosing to stay with us, hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very frinedly and helpful. Everything I wanted to see was in walkable distance.
Stayed 2 nights in Feb 2024
Response from laurie on Mar 15, 2024
Thank you for sharing, hope to see you again.

10/10 Excellent

TIffany

Liked: Cleanliness, property conditions & facilities
We enjoyed staying in this historic hotel. Good value for the price.
Stayed 1 night in Mar 2024
Response from laurie on Mar 5, 2024
Thank you for choosing to stay with us, we hope to see you again.

10/10 Excellent

Ronald, Rio Rancho

Traveled with partner
Our visit to Silver City and the Murray Hotel was amazing. Thanks to the staff and new friends at Little Toad restaurant. We’ll definitely return on our next trip to the city!
Stayed 1 night in Mar 2024
Response from laurie on Mar 5, 2024
Thank you for staying with us, we look forward to seeing you again.

8/10 Good

Eloy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique,and antique, awesome 👍
Stayed 2 nights in Feb 2024
Response from laurie on Mar 5, 2024
Thank you for choosing to stay with us. Hope to see you again.

10/10 Excellent

Richard S

Traveled with partner
Love the authenticity decor of yesteryear with the conveniences of chain hotels blended in.
Stayed 1 night in Feb 2024
Response from laurie on Feb 23, 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Monty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel itself very much. It had a very Barton Fink kind of feeling. My only gripe is the lack of dedicated parking. Very clean art deco hotel close to some nice downtown restaurants and art galleries.
Stayed 1 night in Feb 2024
Response from laurie on Feb 23, 2024
Thank you for for choosing to stay with us.

4/10 Poor

Craig

Traveled with family
Disliked: Staff & service, amenities
Room keys did not work; had to be replaced; toilet would not flush due the tank being totally empty; bathroom so small you can hardly turn around; and no ventilation or fan in bathroom whatsoever!
Stayed 1 night in Feb 2024
Response from Phillip on Feb 17, 2024
I am sorry your room keys did not work. This has been addressed. The toilet tank not having water was a rarity. That is something I don't know why or how it happened.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Need better breakfast and water glasses in room.
Stayed 1 night in Feb 2024
Response from Phillip on Feb 17, 2024
I am sorry that you did not have glasses in your room for water. When the restaurant starts up here, our breakfast will be changing. Thank you

10/10 Excellent

Faith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This delightful hotel has been renovated with a focus on Art Deco! Our room is clean and tge heat works great!
Stayed 1 night in Feb 2024
Response from laurie on Feb 10, 2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Austin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a good place to stay and walk around downtown.
Stayed 2 nights in Jan 2024
Response from laurie on Jan 25, 2024
Thank you for staying with us.

4/10 Poor

George

Traveled with group
Aged property with paper thin walls making sleep difficult
Stayed 2 nights in Jan 2024
Response from laurie on Jan 25, 2024
Very sorry to hear we didn't give you a comfortable night.

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from laurie on Jan 14, 2024
Thank you for staying with us.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from laurie on Jan 13, 2024
Thank you for staying with us.

8/10 Good

Steven, Las Cruces

Liked: Cleanliness, staff & service
Nice but fairly basic hotel. Well located to downtown shops and restaurants. Staff, including the Manager, were super helpful.
Stayed 2 nights in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for staying with us.

10/10 Excellent

Elisabeth

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a step back in time and a pleasant taste of history. The brewery nearby had a great dining experience.
Stayed 2 nights in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for sharing, we hope to see you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for staying with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for staying with us.

8/10 Good

Diane E

Stayed 1 night in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for choosing to stay with us.

10/10 Excellent

Natalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from laurie on Jan 10, 2024
Thank you for choosing to stay with us.

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from laurie on Jan 11, 2024
Thank you for choosing to stay with us.

4/10 Poor

Teilor

Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, room comfort
Great place
Loved it. The Murray never disappoints! Solid refurbished hotel with all the comforts you need. We will be back ASAP!
Stayed 2 nights in Dec 2023
Response from ~Marcos/ Murray Hotel Front Desk Staff on Dec 6, 2023
We're glad to hear that you feel that way!!We hope to see you folks again soon!Happy holidays!

10/10 Excellent

Tawnie

Stayed 4 nights in Nov 2023
Response from laurie on Jan 10, 2024
Thank you for staying with us.

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of main street
Stayed 1 night in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for choosing to stay with us.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Murray Hotel every chance when I visit Silver City. It has a lot of charm, is very quiet, staff is friendly, and has the feel as if you were staying back in time! It is nearby downtown Silver City within walking disctance.
Stayed 4 nights in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for staying with us, hope to see you again.

6/10 Okay

Cedar

Traveled with family
Liked: Staff & service
Great location. Staff was helpful! Very walkable. Room and bathroom very small. No way to control the heat. We had to open a window to cool off. Parking is on the street so can’t always get close to hotel. Breakfast was basic. They could offer a little more for not much effort. We were off-season so most of the shops only open on the weekend, which was a bummer. Lots of history in the hotel.
Stayed 2 nights in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for staying with us.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel that takes you back in time. Super clean, comfortable beds, a lobby filled with interesting books, a good simple breakfast and just a short walk from everything in town.
Stayed 2 nights in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for sharing, we hope to see you again.

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the art deco decor and furniture. No thermostat control was disappointing. I cracked a window to cool the room off, and it worked fine, but if I had to open a window more and it was raining with strong winds, that would be a problem.
Stayed 1 night in Nov 2023
Response from laurie on Nov 29, 2023
We are sorry about the lack of heat controls, we are working on it and now in half of the rooms guests can turn the heat off and on. We will continue until all are working better for our guests.

10/10 Excellent

John

Liked: Room comfort
Stayed 1 night in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for staying with us.

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Go back in time
The hotel was close to cool shops and eateries. Thehotel it self takes you back into a different era in time. The bed we got was really uncomfortable and I did not get much sleep during my stay. Warning to guests that need quiet while sleeping there is an event room on the upper floor and on our last night there was an event that was oud in our room until 10:30 that night. For us it didn't matter as we are musicians and are used to it but just an FYI for those who are not in all I enjoyed my stay and enjoyed Silver City.
Stayed 2 nights in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for staying with us.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from laurie on Nov 29, 2023
Thank you for choosing to stay with us.

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from laurie on Nov 9, 2023
Thank you for choosing to stay with us.

8/10 Good

Kory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty old building. Built in 1938, I believe, but it is in good shape. It made me feel like I had stepped back in time. Very polite and professional staff and the rooms were cleanish. The beds were firm and comfortable and the breakfast was more than adequate to start my day.
Stayed 2 nights in Nov 2023
Response from laurie on Nov 9, 2023
Thank you for staying with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from laurie on Nov 8, 2023
Thank you for choosing to stay with us.