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out of 4 reviews
The hotel is super luxurious and the staff are friendly and always atentive.
A great place to have a luxurious tropical retreat in the middle of the city. The hotel grounds/ pool area are amazing. The staff were excellent.
Small gripe - in what is supposed to be a six-star resort, I don not expect to be awoken first thing in the morning by someone going around with a very noisy leaf-blower! Also - bit more care needed on billing (i.e. trying to charge for things not used).
“Capella resort - positively unique experience”
We enjoyed our one week stay in this beautiful hotel on Sentosa. The architecture is interesting (part colonial, part modern), but it is a beautiful hotel with good service. The new GM is working hard to help the hotel make its mark. We were impressed with him and think the Capella might even make in the competitive luxury hotel environment on Sentosa. The restaurant options are limited as are the food choices. The hotel indicated no kids under 17, but we took a 15-year old and a 17-year old and there were other (well behaved) kids. The point really being that if children will be allowed, the hotel will have to broaden their menu to accommodate children's palates and appetites. We LOVED the library. A marvelously old-world setting with tea service every afternoon and sherry and port early evening. What a treat! Incongruously enough, we were awoken at 12:30 on the second last evening by construction in one of the rooms. After asking repeatedly to stop construction, it picked up again at 7:30am waking us after a sleepless night. The same thing happened our last evening there, but the hotel stopped the work at about 10:30pm or so after we politely requested it. As a gesture, the hotel allowed us to check out late our final day, which made the long day much easier on the family. Overall, a great experience.