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Reviews of Oxford Hotel

3 out of 5
Oxford Hotel
218 Queen Street, Singapore

Reviews

5.4
Rating 10 - Excellent. 4 out of 76 reviews" "
Rating 8 - Good. 18 out of 76 reviews" "
Rating 6 - Okay. 19 out of 76 reviews" "
Rating 4 - Poor. 23 out of 76 reviews" "
Rating 2 - Terrible. 12 out of 76 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Narinder Kumar

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refused to entertain Expedia booking. Super shocking for us.
Stayed 3 nights in May 2022

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately I have to start with the bad things about the property. This is the first hotel room I have stayed in where there were cockroaches, I had killed 7 in total during the 3 nights here. The bathroom water also had a funny smell, especially when using the hot shower. Overall the hotel seemed dated too. For AU$160/night it felt not up to standard. Other than that the hotel was ok, check in and check out were easy, and the location near Bugis and 3 MRT stations was excellent.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Ronald, perth

Traveled with partner
Disliked: Amenities, property conditions & facilities
Just had a 2 night stay at this hotel & we were very dissappointed for Singapore standards - the air con vent in the room was ready to fall from the ceiling, i could see into the roof space from the bathroom light, there was a vent above the bed that seemed to vent to the ceiling cavity, there wasn't a fridge in the room, breakfast was only a Chinese style, the tv was a 18'' monitor style, the shower leaked into the bathroom floor, the hotel was very noisy from people slamming doors and disregard for other hotel patrons, this hotel should only be rated at 1 star. This hotel needs a lot of work to bring it anywhere near a 3 star
Stayed 2 nights in Sep 2019

8/10 Good

Viet, Hanoi

Traveled with group
Liked: Staff & service
Convenient location, easy access to MRT station and Shopping Malls, air-conditioner works well.
Stayed 4 nights in Sep 2019

2/10 Terrible

Mark

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
F1 accommodation
Hotel was ok for what we needed (F1) but reception staff didn’t really smile much and WiFi was not much good as had to put password etc every time we came back. Asked at reception but was told that’s just how it is. Not very helpful. Oh and the shower was cold always...but good for basic F1 accommodation.
Stayed 3 nights in Sep 2019

4/10 Poor

YC

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained facility, e.g. shower box door leaking along sealing, blackened air diffuser due to dusty filter.
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was the dirtiest hotel I have ever stayed in. Didn't feel comfortable putting our children on the floor. Had not been vacuumed in a long time
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were too small and the checkout was terrible. Too much crowd and just 2 persons to handle
Stayed 2 nights in Oct 2018

4/10 Poor

keithDias

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not what the expedia pictures depict. The carpets are a disgrace. Toilet need renewing. Could be so much better with a bit of paint and renovation.
Stayed 2 nights in Feb 2019

8/10 Good

Fairuz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Richard, UK

Liked: Cleanliness
Agreeable hotel at a price to match.
Oxford has a great location in the city beside Bugis and 2 minutes walk from the nearest MRT station. The room was basic and clean and the hotel fit for a weekend or business stopover where simply a bed will do. For the location, no frills and price this is a good option.
Stayed 2 nights in Sep 2018

6/10 Okay

karinaandpapa, pyeongtaek

Disliked: Property conditions & facilities, room comfort
strong aircon. warm shower. close proximity to MRT station. clean dry sheets. the roof doesn't leak.... look guys, this is a beer budget hotel in champagne town. you get what you pay for. but you DO get your money's worth.
Stayed 3 nights in Sep 2018

2/10 Terrible

Soren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
Chinese Hotel, very noise, the dors had a 3 cm gab in the buttom so it was very noise and not very private. It was old and smelly and you had to pay for wifi. The breakfast was really bad old fish fried different ways.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
poor internet and poor communication. staff are not aware of tourist information and lack knowledge
Stayed 6 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
pathetic, hotel rundown, wifi $20, cant change rm
Room was small , doesn't seems like 21m2 ... looks more like 13m2. Staff refuse to change room, despite telling them the television is at the side of the bed, have to turn our head to watch. Hotel looks rundown.
Stayed 1 night in Dec 2017

2/10 Terrible

Benito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
The rooms were very dirty. I checked out that same night. The rooms had bugs on the bed.
Stayed 3 nights in Nov 2017

4/10 Poor

Fernando , Tokyo.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location poor quality
Pros: great location, subway station one minute away, a walk away from many turistic attractions. Cons: very dirty, very old, smells bad, many things were broken and almost no wifi in the room, when I asked about the wifi signal the staff response was " try leaving the door open to use the wifi"... just unbelievable. I will never return to this hotel nor recommend to anyone.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2017

10/10 Excellent

Brian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location for a family on a budget.
We were only in Singapore for one night and a day, and needed somewhere close to attractions, but also comfortable for a good night's rest, with an ensuite and free wifi. The Oxford Hotel ticked these boxes, and was within our price range.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

4/10 Poor

Pong, BKK

Liked: Staff & service
Disliked: Room comfort
Very Good location to budget.
Good location. Near meseum, 2 min to MRT, 10 walk to Raffles place. Tiny room suitable for just sleep and go. Cannot turn off the light in the room that make me difficulty fall sleep allnight.

6/10 Okay

Oliver C

Disliked: Cleanliness, property conditions & facilities, room comfort
Gd location, right smack in cultural area, small room and weak wifi.

8/10 Good

Pete, Wrexham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
We stayed at this hotel due to the location of the transport services (within 1 minute walk). The hotel was within 15 minutes of the F1 track, which is why we were in Singapore.

2/10 Terrible

Peter, Tasmania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed broken.
Not a good hotel,Very Old and over run ,dirty floor,carpet needs replacing,.We checked in later in evening,one bed broken feet on one side(on angle)left note following day-Nothing Done.Very Noisy Kids runing aroung late at night.We were only there for 3 nights,ever stay there again .

8/10 Good

Samuel, Malaysia

Liked: Room comfort
Nice hotel very close to the subway station.
I used the hotel to see my university graduates in Malaysia. The location is good to see Raffles Hotel and near to Marina Bay Sands. I spent very nice time in Singapore. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Center of city close to MRT.

4/10 Poor

Jerald, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only for low budget travellers
Staff was pleasant but... Wi Fi system kept going down, the power to the ENTIRE hotel went out for 7 hours, one of two elevators broke down, the room had no window and no refrigerator, the shower leaked out onto the bathroom floor, the TV only had 4 working channels none of which were international English like CNN or BBC, etc., the ice machine on the floor did not work, the toilet did not flush well, no bottled water was provided by the hotel and none was available from the vending machine on the floor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to everything good foof at reasonable singap
excellent staff felt like was in 5 star hotel everyone was very professinal

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Close to all amenities. Easy transport.
All good. Centrally located to all facilities. Next to public transportation. The bathroom requires attention. The bed was clean and comfortable. Bottle water could be supplied. TV had bad reception. Overall its was good.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good n enjoyable. Relax with good shopping activities.

6/10 Okay

Aaron

Great Location
Basic, value for $$ considering location!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Very dirty carpet. Cup was dirty on arrival. Smelly room.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Abit overprice
The front office staffs is friendly. Only problem is the hair dryer in the toilet is broken and not fix. Price will be reasonable if is under Sin $100 for a 3 star hotel.

8/10 Good

Snapper, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel close to places I wanted 2 go
Beautiful and friendly staff, only a couple of issues. A leaking toilet which was promptly fixed within a day and door frame of bathroom broken but overall nice room. Could do with a fridge in room.

4/10 Poor

L R, Auckland

Disliked: Staff & service, property conditions & facilities, room comfort
Very Tired Old Lady Waiting to Pass Away
This hotel is old and shabby. Even tho prices in Singapore are high this hotel is still expensive for what you get. Rooms are small and no fridge. It is well located to the underground train system tho. Food is pretty average. No house bar.

8/10 Good

Verified traveler

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many cockroach and carpeted floor so smelly

6/10 Okay

Verified traveler

Reasonably priced hotel near MRT
The front desk staff were friendly and courteous. Check in and check out were very easy. The room was clean and efficient. It was conveniently located near a bus stop as was as the MRT so that was a plus for me.

2/10 Terrible

Mihir, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room , no amenities provided , far from city centre

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over charged with mold growing on the walls
They over charges me a $125 extra fee ... ( extra person fee but o my booked for 2) No reason was giving need to call Expedia to get refund.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to MRT
clean and cosy, very convenient location near mrt station.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
pleasant stay
The hotel is a bit old but overall it's a hotel that provide the basics. Location is good as it is near to orchard.

4/10 Poor

jangy, TH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in good location , large room size
Convenience in good location for eating - shoping , large room size But no window and old hotel

8/10 Good

Maurice, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but small room
Oxford Hotel is centrally located and is very near to Bras Besah MRT and Cityhall. The standard room is a little small for 2 persons though.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
good attutide staff, breakfast is gd.
was transferred to another room due to lighting, TV not working properly in the first room. Second room, room is half done, rubbish not cleared, toilet bowl not flushed. i tidy the room abit n go sleep as i was very tired. breakfast is good enough for me.

6/10 Okay

gladys, singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guest review
I booked this hotel because it's not far from the mrt station. Location wise it's ideal for my guest. Service at the front desk is excellent. Food at hotel is fair.

4/10 Poor

Jaz, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near the MRT
The Hotel is accessible to public transportation such as MRT. However, the room is not well maintained. The carpet smells old and dirty. The toilet has molds and there was water leakage. Although the bed is comfortable and the room is cool.

4/10 Poor

Tarun, Houston, Tx

Disliked: Cleanliness, property conditions & facilities, room comfort
Useless hotel
The hotel was disappointing.....Cleanliness and maintenance very poor......The room safe did not function and no one showed any interest to get it working. The Internet was deplorable, despite paying an additional $20.00, everyday it failed and was never available after midnight. The staff know nothing about getting it fixed. The breakfast was an apology. Actually substandard. I do not know how expedia promotes this hotel......It is an eye wash.....not worth $60.00 a day too. The overall experience was.......never again......I was stuck with a pre-payment (non refundable) otherwise would have chosen to walk out and look elsewhere. Tarun Batra