Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, blackout drapes, iron/ironing board
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Reviews of Sleep Inn South Bend Airport

2.5 out of 5
Sleep Inn South Bend Airport
4134 Lincoln Way W, South Bend, IN

Reviews

8.0

Very Good

Rating 10 - Excellent. 173 out of 415 reviews" "
Rating 8 - Good. 132 out of 415 reviews" "
Rating 6 - Okay. 58 out of 415 reviews" "
Rating 4 - Poor. 20 out of 415 reviews" "
Rating 2 - Terrible. 32 out of 415 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit off the beaten path but worth it. quiet location. very nice king bed, comfy. nice tv. nice bathroom and shower. Gave me accessible room. Breakfast standard. Friendly owners. Excellent value for price. This is second Sleep Inn I've stayed in this week and they were both excellent.
Stayed 1 night in May 2024

2/10 Terrible

Mayra

Disliked: Cleanliness, amenities, property conditions & facilities
Nice people but dirty facilities.
Stayed 1 night in May 2024

8/10 Good

Livia Aixa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Apr 2024

6/10 Okay

Ronald

Business traveler
Disliked: Amenities, property conditions & facilities
Not really worth the money
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport. Accommodated an early check in
Stayed 1 night in Apr 2024

2/10 Terrible

Nichole

Liked: Staff & service
Disliked: Cleanliness
This place wasn’t very clean .
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Business traveler
Disliked: Amenities, property conditions & facilities
Shabby, rundown, old. May have done facelift improvements but nothing is actually new or upgraded. Poor shower. Cheap towels.
Stayed 1 night in Feb 2024

6/10 Okay

Hisham, Ann Arbor

Disliked: Amenities
It’s ok..
Stayed 2 nights in Feb 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs help
This hotel is in very bad condition
Stayed 1 night in Feb 2024

4/10 Poor

Chuck

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Sonsire

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Change room twice, request clean pillows (smells sweaty), bed covers dirty. Worse part was the bathroom (coffeemaker is behind the toilet) toilet didn't work and the shower was clogged.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice basic hotel. Clean rooms with great beds and close to airport. Very quiet, breakfast provided and was good. Very polite management
Stayed 1 night in Dec 2023

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Amanda

Stayed 1 night in Nov 2023

2/10 Terrible

Isaac

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place seems really nasty went inside Just the in the lobby smelled really bad. I turned araound and never check in
Stayed 1 night in Nov 2023

6/10 Okay

JEFFREY

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and musty
Stayed 1 night in Oct 2023

8/10 Good

H Marie

Traveled with group
Liked: Staff & service, room comfort
Check-lady was awesome. However we didn’t have an ice bucket fir ice, no remote for tv, and only 1 wash cloth for 2 people. So we had to go Dian and ask for these things. Fortunately she was great in helping us.
Stayed 1 night in Oct 2023

6/10 Okay

Katherine

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a little older of a property but clean and quiet overall
Stayed 2 nights in Oct 2023

2/10 Terrible

Elizabeth

Stayed 2 nights in Sep 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Amy

Stayed 1 night in Sep 2023

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 216 smelled from the outside. Awful
Stayed 1 night in Sep 2023

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
I arrived at the hotel very late. There was no one at the desk to check me in and give me a key. I rang the bell on the counter many times, but no one appeared. Twenty minutes or so later, an employee came in through the front door. He said he was sorry, that he had to shuttle someone in from the airport. The next day I was trying to make a local call from the phone in my room. I dialed four times, but the calls wouldn't go through. I called reception for help. The employee said he was sorry, but he couldn't help me complete the calls. The phone itself was old and not very clean. I'd say the same for the sofa in the room. Fortunately the sheets seemed fresh and clean as was the bathroom. It is a budget hotel, so I guess you get what you pay for.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Adequate but not great.
Room was not in great condition. The remote was missing. The sheets were stained on one of the beds. The closet rod was broken. All but one of the machines in the fitness room were nonfunctional and there was a pile of dirty towels in there that look to have been there awhile. The front desk staff was friendly and helpful though. This was ok for a one night stay.
Stayed 1 night in Aug 2023

6/10 Okay

Deb

Traveled with partner
Liked: Staff & service
The staff was very friendly and made every accommodation happen.
Stayed 1 night in Aug 2023

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Okay place to stay
It was clean and shuttled to and from the airport. It seemed they cut corners on everything to save money. breakfast had very little - eggs, bagels, waffles, two types of cereal, oat meal packets, but no salt or ketchup. very cheap silverware.
Stayed 1 night in Aug 2023

6/10 Okay

Gary

Stayed 1 night in Aug 2023

2/10 Terrible

Donna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area. Said clean and it was dirty. Holes in screens. No one there even
Stayed 1 night in Jul 2023

2/10 Terrible

fredrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be ashamed to Rent Rooms
The room smelled really bad, the couch was disgusting. The sheets didn't look like they had been changed, hair on them. Overall the entire room was terrible. I tried to add photos. Site must have blocked it.
Stayed 1 night in Jul 2023

4/10 Poor

Dale

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No one available to check is in…agent was walking around parking lot while I waited inside. I know. My wife was waiting in the car.
Stayed 1 night in Jul 2023

6/10 Okay

ed

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! It was clean and spacious. The pool wasn’t working but probably got there too late to use it anyway. We were really hungry and the person at the front desk recommended a place that was great! Will stay again if I’m ever in the area.

6/10 Okay

Megha

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There was very less water in the shower. We asked the property manager. He came and he tried to fix it but problem did not get fixed. They were giving cleaning after 2 days wherever in any other hotel it is every other day. So we have to ask them for towels every other day. The breakfast option was for very limited time till 9am and with very limited options.
Stayed 5 nights in Jul 2023

8/10 Good

Alisha

Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good.
Stayed 2 nights in Jun 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

DONALD

Stayed 1 night in Jun 2023

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was filthy and the tub did not drain. The mattresses were old with a dip on the sides. The microwave did not work. We asked to have a late check out and would not accommodate.
Stayed 1 night in Jun 2023

4/10 Poor

Brianna

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap stay = poor stay
The hotel was a little run down. I went in to check in and had to wait 5-10 minutes as no one was available. Upon entering my room, the AC was off. I called from my room phone to the front desk and it rang and rang and rang. I tried from my cell, and they turned it on. The room smelled musty, and the pillows were mere throw pillows. The bed was comfortable, but the shower had little pressure. I will not stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Diana Lyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night as it’s close to the airport. The room was clean and we had a pleasant stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great property clean well supplied very satisfied
Stayed 1 night in Jun 2023

10/10 Excellent

Russ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
Not kept up
Stayed 1 night in May 2023

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD TO WAIT OVER AN HOUR TO GET A ROOM. THE GENTLEMAN IN THE FRONT DESK SAID HE HAD TO CHECK SOMETHING, HE CAME AN HOUR LATER AND WE FOUND OUT THAT HE WAS THE ONE CLEANING THE ROOM. THERE WAS NO COMMUNICATION THROUGH OUT THE PROCESS. WHEN CHECKING OUT WE NOTICED A BUG ON THE BED, NOT THE BEST SERVICE NOR EXPERIENCE.
Stayed 1 night in Apr 2023

6/10 Okay

Nadene

Traveled with partner
Liked: Cleanliness, staff & service
The staff was friendly. The location was convenient. The room was OK. There was only one bar of soap, 1 decaf coffee and no coffee cups in the room. I'm sure they would have given us more, but we didn't ask. The fan in the bathroom was extremely noisy. The TV was not set for HD so the picture was distorted. The breakfast was not very good. We didn't go to breakfast until 8:30. The eggs were very dried out, there was no orange juice, the waffle iron was turned off. There were not many guests, and it appeared they did not stock very many breakfast items. Overall, it was adequate, but could use some improvement.
Stayed 2 nights in Apr 2023

6/10 Okay

Cody Keylee

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dirty sheet behind sleeper sofa, garbage behind sleeper sofa, bed spread had food on it. Went to grab breakfast and she put it away while I was standing there. Had to ask for cream and sugar for coffee and limited me to 2 creams. Bed was nice, shower sucked.
Stayed 1 night in Apr 2023

10/10 Excellent

TouFue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2023

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience to air port
Stayed 1 night in Apr 2023