Lobby
Check availability

Reviews of Quality Inn South Hill I-85

2.5 out of 5
Quality Inn South Hill I-85
918 E Atlantic St, South Hill, VA

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 189 reviews" "
Rating 8 - Good. 78 out of 189 reviews" "
Rating 6 - Okay. 39 out of 189 reviews" "
Rating 4 - Poor. 12 out of 189 reviews" "
Rating 2 - Terrible. 11 out of 189 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Angie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Angelo

Disliked: Property conditions & facilities
I do not believe room was complele for my arrival. Painting not finished, T.V. not ready for usage.
Stayed 5 nights in Jul 2023

6/10 Okay

Mallely

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

6/10 Okay

Walter

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Hard to get clean towels. A lot of drug use in the parking lot
Stayed 4 nights in Apr 2023

6/10 Okay

Patti

Traveled with partner
It was ok
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Place seems to be falling apart. Hard to locate. Noisy. Does not deserve the rating shown on Travelocity site.
Stayed 1 night in Jun 2019

10/10 Excellent

JLF-PHL, Philadelphia, Pa.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and, off of I85, and State road 58E/ 58W...Super fast check-in, and very polite staff...check out was quick and, easy, and super nice employees; too! Fair prices for the area and,restaurants very close by.
Stayed 1 night in Jun 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the great
Stayed 3 nights in Jun 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place to lay your head. Staff was friendly.
Nice motel. Not fond of driving up to bedroom door. Had to ask to have room cleaned on third day.
Stayed 3 nights in May 2019

8/10 Good

Daveeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Rita

Liked: Staff & service
Disliked: Room comfort
They tried to make the room better.
Typical interstate lodging. Almost all hotels/motels along our nations highways are 2 Star. This hotel might have been rated higher if the mattress was better. We both rolled to the middle all night long. But, in fairness this motel did try to upgrade their rooms with granite looking counter tops and newer tiled bathroom flooring. Although the carpeting is well worn. The breakfast is standard fare.
Stayed 1 night in May 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast!
The staff were friendly, the room was nice and the breakfast was much more than expected. The location was convenient to I-85 on which we were traveling.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The staff went out of their way to make sure they had my next reservation right. Good value.
Stayed 1 night in May 2019
Response from Sharita W on May 19, 2019
Thank you so much for the review and staying with us.

6/10 Okay

Yazmyne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sharita W. on May 19, 2019
Thank you for the review if you are in the area please come by and stay with us again.

8/10 Good

Kare

Liked: Cleanliness, staff & service, property conditions & facilities
Looking for a house in the area. It served the purpose but we weren't there much.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Apr 2019
Response from Sharita W. on May 3, 2019
Dear Guest, Can you please reach out to me about this review so I know why you gave us a 1.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good, no complaints.
I had a pretty private room on the side of the hotel. Literally the only room on the entire side. But for whatever reason all kinds of vehicles parked around mine and even had some cars with men sitting in them smoking week and playing loud music while they yelled and clapped their hands and laughed. It was rather irritating. But other than that, the room was great. No complaints. It was clean and nice and the a/c was amazing!
Stayed 4 nights in Apr 2019

6/10 Okay

Jay

Check in was fine. Room was ok. Had a WiFi issue that took a few hours to correct.
Stayed 1 night in Apr 2019

2/10 Terrible

Hari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Mark, WArrenton, VA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, affordable. Easy checkin. Decent breakfast.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m fairly confident the sheets hadn’t been changed from the last guest.
Stayed 4 nights in Apr 2019
Response from Sharita W. on May 21, 2019
Dear Guest. Let me apologized for the problem with the bed.I have a great group of housekeepers and I can insure you that the sheets were change. The ladies do a awesome job with cleaning each and every room. Thanks for the feedback

4/10 Poor

Kayetlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even non smorking room smellssmorking smell.
Stayed 1 night in Jan 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay
Stay was fine
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Karen, Mechanicsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for a clean one night bed and bathroom with good free breakfast.
Stayed 1 night in Nov 2018
Response from Sharita W. on Dec 7, 2018
Dear Karen, Thank you so much for taking the time to review our hotel. The housekeeping staff work hard at keeping the room clean to our guest standards. Thank you so much for staying with us, Sincerely,

8/10 Good

Loria, South Hill my hometown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located around food shopping and in good walking distance. Great location
Stayed 1 night in Nov 2018
Response from Sharita W. on Dec 7, 2018
Dear Loria, Thank you for the review. Yes we are in a great location near food and shopping. The locally owned steakhouse Brian's is great. If you are in the area again please give them a try and come stay with us again. Thank you,

10/10 Excellent

Pattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Sharita W. on Dec 8, 2018
Dear Pattie, Thank you for taking the time to do the guest review and getting us a 5 out of 5. We hope to see you again soon. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good place to stay for a short visit. The room was pleasant, and clean upon arrival. The continental breakfast was actually pretty good. Upkeep of the facility can be better. Make sure you're up early if you want housekeeping to clean the room, otherwise you'll have to wait until the next day. Lastly, if you can, try to get a room on the 2nd floor. The other guests like to congregate in front of your door if you are on the lower level for some reason.
Stayed 4 nights in Oct 2018
Response from Sharita W. on Dec 7, 2018
Dear Guest, Thank You for taking the time to review our hotel. The housekeeping staff and myself try our best to keep the rooms and the hotel clean to guest standards. We are working on improving the hotel to make thing better for our future guest and yourself if you visit us again. Thank you for you value feedback. Sincerely,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Sharita W. on Dec 8, 2018
Dear Guest, Thank you for doing the review for the hotel, If you are in the area again I hope you will stay with us again. Thank you,

6/10 Okay

Jennifer

Stayed 5 nights in Oct 2018
Response from Sharita W. on Dec 8, 2018
Dear Jennifer, Thank you so much for doing the guest survey for the hotel. The staff and myself try our best to make sure that each guest has a great stay. Thank you,

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Barbara, Lexington,NC

Liked: Cleanliness, staff & service, room comfort
Older but still Decent
For the price it was decent. It was older but clean. The bed pillows and covers were great. I would stay again.
Stayed 1 night in Sep 2018
Response from Sharita W. on Oct 1, 2018
Dear Barbara, Thank you so much for staying with us and reviewing the hotel. Guest feedback means a lot to us and we are glad that you enjoyed your stay. Thank you,

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
The room smelled of dog urine so bad it irritated my eyes and affected my breathing. The door handle came off and I was briefly unable to exit my room. In a panic I was able to get it to work until maintenance arrived to repair it. The place was shabby looking and was expensive for the overall condition it was in. Had I not become ill after staying there, I would have contacted Hotels.com regarding a refund. I stayed there with my pet. I think sleeping in the car would have been more restful than this place.
Stayed 1 night in Sep 2018
Response from Sharita W. on Sep 30, 2018
Dear Gloria, Thank you for your feedback. We are sorry that you had a negative experience at the hotel. Our goal is to satisfaction our guest. I will look into this issues more and if you can give me a call at the hotel. I would like to make this right. Thank you,

8/10 Good

Bob, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good free breakfast included, much better than most I tried. Very friendly staff. Clean rooms.
Stayed 1 night in Sep 2018
Response from Sharita W. on Sep 9, 2018
Dear Bob, Thank you so much for the review. We are so glad that you enjoyed our breakfast. We try to have something that everyone can enjoy. Thanks for staying with us.

8/10 Good

Verified traveler

Stayed 1 night in Sep 2018
Response from Sharita W. on Sep 9, 2018
Thank you so much for 4 out of 5.

4/10 Poor

Nancy, Oakmont, PA

Liked: Staff & service
Disliked: Property conditions & facilities
Beds were fine. Air conditioning was set at 60 when we went into the room so it was freezing. When my husband moved it to heat to raise the temperature a horrible smell came out of the unit. The facility needs updating. The breakfast was surprisingly good - the best thing about the stay.
Stayed 1 night in Aug 2018
Response from Sharita W. on Sep 9, 2018
Dear Nancy, I'm glad to see that you enjoyed the breakfast and Iet me apologize for the room being so cold. The heat probably had the smell because it hasn't been used in a while. I will have it checked out to make sure it is fine for the next guest. Thank you for the review.

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience I have had staying in South Boston.
Stayed 1 night in Aug 2018
Response from Sharita W. on Sep 28, 2018
Dear Brandy, Thank you for the guest review and I hope to see you again soon.

8/10 Good

Demetria

Liked: Staff & service, room comfort
Good but could be better
Stairwell needs repairs and cleaning. Electrical work needed in room 210. Socket kept cutting off when trying to iron clothes.
Stayed 2 nights in Aug 2018
Response from Sharita W. on Sep 9, 2018
Dear Demetria, Thank you for letting us know about these kind of issues so we can get them fix. As for the stairs they have been repaired and painted. Thank you so much.

8/10 Good

Butch, Virginia

Liked: Staff & service, room comfort
room carpet dirty, but everything else OK, good breakfast selection!
Stayed 1 night in Aug 2018
Response from Sharita W. on Sep 9, 2018
Dear Butch, Let me apologize for the carpet. We just had them clean and we also try to have something for breakfast for everyone. Thank you,

8/10 Good

Saundra

Liked: Staff & service
Satisfied.
Pretty clean & comfortable.
Stayed 2 nights in Jul 2018
Response from Sharita W. on Sep 9, 2018
Dear Saundra, Thank you for the hotel review. Our housekeeping staff try their best to keep the rooms clean to guest standard. If you are in the area I hope you will stay with us again. Sincerely,