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Clean, up to date, friendly staff for the most part. Nice warm pool
Drimel
Stayed 1 night in Apr 2024
6/10 Okay
Erin
Traveled with family and small children
Apr 22, 2024
Liked: Staff & service
Disliked: Amenities
We came in just for a night during school vacation for a change of scenery & specifically to use the pool. Unfortunately, the pool was shut down for maintenance for over 1/2 the time we were checked-in, which made it a bummer to spend almost $200/night when we just came from down the road in Norwood.
Response from Front Office Manager at Renaissance Patriot Place on Feb 26, 2024
I'm happy to hear you had a great experience with the front desk associates. We hope you choose to stay with us next time you're passing through. Thank you!
Best stay! We only stayed one night and it was very clean and everyone was so kind and professional !
Theresa
Stayed 1 night in Jan 2024
6/10 Okay
Erin
Jan 21, 2024
Liked: Cleanliness, staff & service
Seemed him pricey. Room cold heat on 70 felt drafty heart ran all night making loud noise in room.
Could hear ppl in the Hall.
Breakfast was 60$ for buffet style.
The woman who checked me in was not pleasant. She didnt tell me how to get to the room. She handed me my room key and walked away.
Also, i requested a high floor and the accommodation said it was input. Looks like they couldnt accomodate for my husbands 30th birthday. bummer!
Booking 2 beds and get a bed and a pull out bed? Unacceptable
Michael
Stayed 1 night in Jan 2024
10/10 Excellent
Scott
Jan 7, 2024
Scott
Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Scott, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
Great location if you are going to an event at Gillette Stadium.
Edward
Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your location here with us and we hope to see you stay with us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
10/10 Excellent
Edward
Jan 7, 2024
Edward
Stayed 1 night in Jan 2024
8/10 Good
Richard
Traveled with family
Jan 4, 2024
Liked: Amenities
One elevator out of service, the other elevator, smelling of wet dog hair and urine throughout our two day. Stay, despite us making them aware.
Richard
Stayed 2 nights in Jan 2024
Response from Shea on Jan 13, 2024
Dear Richard, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope that you will give us another chance in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
10/10 Excellent
Patrick
Dec 31, 2023
Liked: Cleanliness, staff & service
Patrick
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Patrick, Thank you for taking the time to review us! We are pleased to hear we could meet your expectations throughout your stay and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Jillian, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay with us and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Sujhey, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again while you are in this area next! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Amy
Dec 20, 2023
Amy
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Amy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us as we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Ashleigh
Traveled with family and small children, Traveled with family
Dear Ashleigh, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Kate
Dec 18, 2023
Kate
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kate, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we can't wait for you to stay here again so we can ensure another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Debra, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
6/10 Okay
David
Dec 15, 2023
David
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear David, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay. We hope that you will give us another chance so we can provide you with a great next stay! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
William
Dec 11, 2023
William
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear William, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
maura
Dec 11, 2023
maura
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Maura, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
The side table alarm was set to 6am which was aggravating as the stay was intended to get much needed sleep as a night away from our newborn.
Emily
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Emily, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear James, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we do our very best to provide a great stay to each of our guests. We look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Josephine, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear David, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we could accommodate you! We hope that you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Kevin, Plymouth
Dec 3, 2023
Kevin
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kevin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Wedding event held at the hotel and stayed two nights. Great reception area and wedding, dinning space. Very modern and clean and decorate for the winter holidays. Staff friendly and available. Room comfortable and large and very clean. Slept well, didn’t hear other guests.
Verified traveler
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay and we could satisfy you for your wedding event! We are glad the cleanliness of our spaces met your expectations and we hope to see you stay with us again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel
Attended an Association event at a venue at Patriots Place. The hotel is beautiful and conveniently located. Parking was easy. The bar was busy, but very well staffed. My snack and beverage were served promptly. My room was great with the slight exception of the oddly dim lighting. No reading in bed that night...Check out was quick and I was on my way. Great experience.
Anne
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Anne, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we could satisfy you for your event you attended here! We hope that you will stay here again in the near future so we can provide you with another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Kurt, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Quick and efficient front desk, service was excellent.
Alan
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Alan, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our quick and easy front desk services satisfied you! We hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Dilip
Nov 25, 2023
Dilip
Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Dilip, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Kyle, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we look forward to seeing you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel