Senior Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board
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Reviews of Econo Lodge Hadley near University

2 out of 5
Econo Lodge Hadley near University
329 Russell St, Hadley, MA

Reviews

7.8

Good

Rating 10 - Excellent. 203 out of 794 reviews" "
Rating 8 - Good. 348 out of 794 reviews" "
Rating 6 - Okay. 155 out of 794 reviews" "
Rating 4 - Poor. 60 out of 794 reviews" "
Rating 2 - Terrible. 28 out of 794 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Stayed 2 nights in Sep 2022

6/10 Okay

Eugenia

Stayed 2 nights in Aug 2022

8/10 Good

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at the EconoLodge. My room was clean and comfortable. The bathroom fan was loud, but that is minor. I was moving a freshmen into college so the hotel’s location near Bed Bath and Beyond, Target and Walmart was very convenient. I did hear while I was there that the hotel will be temporarily used as dorm rooms for UMass. The students will be getting some pretty swanky dorm rooms. This is as of August 2022. I am not sure how long UMass will be renting the hotel, or if they are taking over the whole hotel. I do hope that the EconoLodge becomes available in the future.
Stayed 3 nights in Aug 2022

2/10 Terrible

Valarie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They moved me to Howard Johnson instead and they didn't meet the ammendities i wanted. Spiders in room, odor was unbearable.
Stayed 2 nights in Aug 2022

10/10 Excellent

Laurie E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mowtly excellent, highly recommended!
No frills but none needed. Staff was wonderfully friendly and polite but never intrusive. The only problem was the air conditioning was hard to manage.
Stayed 2 nights in Aug 2022

8/10 Good

Fernando

Disliked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

William

Stayed 1 night in Aug 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good sized room, convenient, good parking. Breakfast so-so.
Stayed 1 night in Aug 2022

8/10 Good

JOSE

Liked: Cleanliness
Stayed 1 night in Aug 2022

8/10 Good

Jose F

Stayed 2 nights in Aug 2022

6/10 Okay

Jules

Liked: Staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Jeffrey, the manager, was helpful, accommodating, and friendly. The rooms were very nice. The handicapped-accessible room was huge! The rooms were very clean.
Stayed 1 night in Aug 2022

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was right, our room had a weird smell and could not change rooms. It eventually disapated. Otherwise it was fine.
Stayed 1 night in Aug 2022

10/10 Excellent

Roy R

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean, comfortable room at a fair price.
Stayed 2 nights in Aug 2022

8/10 Good

kristy

Traveled with partner
Liked: Staff & service
Hallways were hot and stunk of cigarettes. Not an asthma friendly hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place. The staff needs to be a little more informative and the breakfast needs to be updated. A waffle machine would be nice. The room was nice. Overall, our stay was pleasant.
Stayed 1 night in Aug 2022

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice. Room was clean, until you looked at the bottom of your feet/socks. Recommend wearing slippers or socks at all times. Location was nice. Shopping/food all around you.
Stayed 3 nights in Aug 2022

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
In a convenient location near stores and restaurants. Good value for price. Would stay again.
Stayed 1 night in Aug 2022

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located and old building. When we got into our room there was water on the floor coming from the fridge. The manager said he coould not do anything, did not have any house keeping support to dry the floor, and he could not help, and there were not rooms available to move to So he gave me towels and a mop and we had to dry it out and clean the mess.
Stayed 1 night in Aug 2022

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Only thing was that the shower didn't drain properly.
Stayed 1 night in Aug 2022

10/10 Excellent

Jameson

Stayed 1 night in Aug 2022

4/10 Poor

Gordon

Stayed 4 nights in Jul 2022

8/10 Good

Douglas M

Business traveler
Liked: Amenities, property conditions & facilities
A good value. Bed was a little too used, there were parts of the room that had not been cleaned in a while. The phone system continuously blinks a red light, unless you unplug it, the Pergo floors are much noisier than carpeted ones. Surprised by the level of amenities for the money and the morning coffee was pretty decent.
Stayed 1 night in Jul 2022

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Christopher

Stayed 1 night in Jul 2022

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay for a night or two with super easy access to the Hadley and Amherst areas. The Whole Foods just behind the hotel (with lots of other shopping as well) was only topped by the access to the rail to trail path right behind the shopping center. What a great place to sneak in your morning run or walk while on the road!! The hotel itself was pretty much as advertised. A bit run down but clean with friendly staff and all amenities in working order. Loved that we could do our laundry on the spot.
Stayed 2 nights in Jul 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice big room, great for one night. No frills.
Stayed 1 night in Jul 2022

8/10 Good

Norman

Liked: Staff & service, amenities
Disliked: Cleanliness
I liked how close this property is to shopping and dining options. Dunkin' Donuts is easily walkable and the rest is a very short drive away. The staff at the hotel was friendly and helpful but I didn't really need anything after check-in, which was fast and easy. The room could've been a little cleaner, the floor felt dirty under my feet, but otherwise everything was good.
Stayed 2 nights in Jul 2022

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Joel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Geoffrey, Charlestown

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The elevator was not working, there was no water in the vending machines, the cups for the juice dispenser were all stuck together, the remote in our room did not work … not exactly sure it was worth $100/night
Stayed 1 night in Jun 2022

6/10 Okay

Kalekeni

Stayed 1 night in Jun 2022

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with our stay
We had a very good experience at this hotel, we used the pool which it was very clean, continental breakfast was good and it was very convenient to have restaurants and a Walmart within a walking distance.
Stayed 1 night in Jun 2022

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean room. Came for one night stay had to walk the steps because the elevator was out of order 😒 breakfast was okay but all in all it was a good place to stay for the night
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome
Nikki made an exceptional welcome for Deaf visitors. Thanks. That’s why I gave 5 of 5 for this visit.
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful...
Stayed 1 night in Jun 2022

8/10 Good

Claudia

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice location and clean facility
Stayed 2 nights in Jun 2022

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our visit while in town for a family wedding. Staff was courteous and helpful.
Stayed 2 nights in Jun 2022

4/10 Poor

David

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rude service (or lack thereof). As we were staying for less than 3 days, room service had to be requested (seriously???). So I did, but was told having the bed made was impossible as it was “against policy.” I was told We could have fresh towels on request. That turned out not to be true; I asked for but did not receive towels. The 3 story motel had one elevator which was out of order. The staff had no idea when it might be fixed, but certainly not during our stay
Stayed 2 nights in Jun 2022

6/10 Okay

James

Liked: Cleanliness
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Rene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was inattentive. Rooms were not kept and staff did not clean after our third day. I will never stay at an Econolodge again.
Stayed 5 nights in May 2022
Response from Jeffrey on Jun 9, 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jun 2022

8/10 Good

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for an affordable option for graduation weekend and this hotel ended up being a good option. Although it was very dated and had a little bit of a stale smell in the room, there was a nice pool and the location was great. Staff was very friendly.
Stayed 3 nights in May 2022

10/10 Excellent

Robert

Stayed 2 nights in May 2022