Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Pegasus Reef Hotel

4 out of 5
Pegasus Reef Hotel
Hendala, Wattala

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 148 reviews" "
Rating 8 - Good. 52 out of 148 reviews" "
Rating 6 - Okay. 29 out of 148 reviews" "
Rating 4 - Poor. 12 out of 148 reviews" "
Rating 2 - Terrible. 8 out of 148 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy. But some at the front desk were not very helpful. Check-in were very quick and pleasant. When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.
Stayed 2 nights in Feb 2024
Response from FOM on Feb 22, 2024
I'm glad you enjoyed the beachside property with a lovely walking path. The hotel staff, especially at the front desk, were generally nice. The buffet offered excellent dishes, most of which were delicious. Restaurant staff were accommodating, making your husband's vegan choices plentiful. However, we are sorry to hear about a few issues. some front desk staff were unhelpful, and there was a hiccup with car hire. Overall, it was a pleasant stay.

8/10 Good

Sarath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Feb 2024
Response from FOM on Feb 16, 2024
Thank you, will convey you messages to all staff.

8/10 Good

Harold

Disliked: Property conditions & facilities
The facilities were poor and the hotel was very tired and neglected
Stayed 1 night in Dec 2023
Response from FOM on Feb 16, 2024
We regret to hear about your disappointment with our facilities and the perceived state of the hotel. Your feedback is valuable, and we take it seriously. We apologize for not meeting your expectations and will use your comments to address areas that need improvement. We appreciate your honesty and hope to have the opportunity to enhance our offerings in the future. Thank you for sharing your experience.

6/10 Okay

Vinay

Traveled with family
Liked: Staff & service, amenities
The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options. Wifi was a big issue and wifi router had to be installed as there were issues with public wifi. The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced. Cheers V & J Kolkur .
Stayed 7 nights in Dec 2023
Response from GM on Dec 30, 2023
Dear Guest,Greetings from Pegasus Reef, Wattala!We appreciate your decision to stay with us and your candid review! Receiving wonderful feedback is always a delight; thank you! We'll be sure to let the team know about your feedback.It was great having you here! We want to extend our warm Sri Lankan hospitality to you again soon.Warm regards.General Manager

2/10 Terrible

Dompage Don Lal

Stayed 5 nights in Oct 2023
Response from GM on Oct 21, 2023
TWe appreciate your feedback regarding your most recent visit. I'm sorry to hear that your expectations were not met by the resort. As requested, we sat with you to assist in reducing your stay. Our goal is to go above and above for our guests, and I apologize if we didn't succeed this time. We look forward to seeing you back at the hotel soon, and I will definitely bring this up with the staff.

4/10 Poor

Sivapathasunderam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.
Stayed 2 nights in Sep 2023
Response from GM on Oct 21, 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have not met the expectations. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2023
Response from GM on Jul 22, 2023
Thank you

10/10 Excellent

Pathmal, Holmdel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.
Stayed 5 nights in May 2023
Response from Bernard Silva on May 31, 2023
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience. Bernard - GM

6/10 Okay

Mary

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Premila- FOM on Dec 21, 2022
Thank you for rating us with 10 markings.

6/10 Okay

Nishanthie

Stayed 2 nights in Nov 2022

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.
Stayed 3 nights in Apr 2022
Response from Bernard- General Manager on May 10, 2022
Dear Michelle, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 Good

Krishna Yuvala

Stayed 3 nights in Jan 2022
Response from Premila- Front Office Manager on Feb 17, 2022
Dear Krishna, Thank you so much for the ratings you have given.

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a couple nights
Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.
Stayed 2 nights in Feb 2020
Response from Premila - front Office Manager on Mar 9, 2020
Dear Joshua, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisure time with us when you are on vacation. Yours Sincerely

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a place for relaxing
Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!
Stayed 2 nights in Feb 2020
Response from Team- Pegasus Reef on Feb 9, 2020
Dear Paul, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team we look forward to welcoming you back to the hotel again soon. Thank you.

8/10 Good

Tyrone

Liked: Staff & service
Stayed 8 nights in Nov 2019
Response from Pegasus Reef Hotel Team on Dec 3, 2019
Dear Tyrone Thank you so much for choosing Pegasus Reef Hotel for your stay and taking time for the review. We are happy to hear that you had an enjoyable time with us. We look forwards to see you again. Best Regards, Pegasus Reef Hotel Team

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019
Response from Pegasus Reef Hotel on Oct 30, 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, we are happy to hear that you had a great stay at our property, Looking forward to welcome you again, All the best & Best regards, Pegasus Reef Hotel Team

8/10 Good

Theresa, Olympia, Wa

Traveled with partner
Liked: Cleanliness, staff & service
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
Stayed 2 nights in Oct 2019
Response from Norine on Oct 17, 2019
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team

10/10 Excellent

Pathmal, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
Stayed 3 nights in Oct 2019
Response from Premila- FOM on Oct 14, 2019
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Premila- Pegasus Reef Hotel on Oct 8, 2019
Dear Sir/ Madam, Thank you for rating us. Hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019
Response from Premila- FOM on Sep 14, 2019
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
Stayed 8 nights in Aug 2019
Response from Premila- FOM on Sep 8, 2019
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 Good

Theya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Pegasus Team on Sep 9, 2019
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very clean and staff very friendly.Near to the beach
Stayed 1 night in Aug 2019
Response from Premila- Front Office Manager on Aug 31, 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
Stayed 7 nights in Aug 2019
Response from Pegasus Reef Hotel Team on Aug 13, 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
Stayed 1 night in Mar 2019
Response from Harsha- GM on Mar 18, 2019
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
Stayed 9 nights in Jan 2019
Response from Harsha- GM on Feb 4, 2019
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

10/10 Excellent

themiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
Stayed 5 nights in Jan 2019
Response from Harsha- GM on Jan 28, 2019
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Harsha- GM on Dec 25, 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an amazing time and the team looked after you so well. Once again, your valued feedback is very much appreciated, and we look forward to welcoming you back to the resort with a surprising beach experience.

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great friendly helpful staff
Stayed 1 night in Dec 2018
Response from Harsha- GM on Dec 11, 2018
Dear Raymond, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beach needed a clean up. Although it's not the hotels private beach,the path leads directly to it. There was plastic rubbish everywhere.
Stayed 3 nights in Nov 2018
Response from Harsha- GM on Dec 10, 2018
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

4/10 Poor

cj, hampshire, gb

Disliked: Property conditions & facilities, room comfort
Very average hotel next to a scruffy public beach. Noise from the hotel nightclub and corridor very poor, no pleasant night sleep here. A bit out of the way, hotel has no onsite facilities to organise trips and transport, except local uber drivers , who can take up to 40 mins to arrive, and have no local knowledge except a satnav. Buffet food ought to be better for the price. Only saving grace, is the separate restaurant on site that was excellent, and I am grateful it was there.
Stayed 11 nights in Nov 2018
Response from Harsha- GM on Dec 6, 2018
Dear Valued Guest, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisurely time with us when you are on vacation. Yours Sincerely

10/10 Excellent

PathmalG, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, courteous, professional and competent. Always thrive to deliver a superb customer experience and staff goes out of way to do this. Property is clean and best value on all aspects for money. Very conveniently located to Colombo, airport, and high-way entry points.
Stayed 4 nights in Nov 2018
Response from Harsha- GM on Nov 22, 2018
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018
Response from Harsha- GM on Nov 1, 2018
Dear Sir, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staffs. Breakfast buffet was good.
Stayed 4 nights in Oct 2018
Response from Harsha- GM on Nov 1, 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

10/10 Excellent

Thiva, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and services is excellent. food is so delicious.
Stayed 1 night in Oct 2018
Response from Harsha- GM on Nov 1, 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

10/10 Excellent

Nick, Brisbane AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Sri Lanka so far
Hotel was clean and reasonably modern. Staff were very friendly. Food was excellent although Buffet Dinner was a tad expensive for what it was. Room service was very reasonably priced AND very tasty. Breakfast was amazing. Gym was well equipped and swimming pool very clean.
Stayed 8 nights in Oct 2018
Response from Askalu on Oct 30, 2018
Dear Nick, Thank you for choosing Pegasus Reef Hotel for your stay and for making us your preferred choice in the region. We are delighted to hear your kind words regarding your stay especially the cleanliness and excellent food. Our Gym is well equipped and free usage for all our in house guests. We would like to welcome you again to our hotel. All the very best. Kind Regards, Harsha Jayasinghe (GM)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Askalu on Oct 23, 2018
Dear Guest, Thank you for choosing Pegasus Reef Hotel for your stay and for making us your preferred choice in Colombo region. We hope your stay was comfortable and we would like to welcome you to the hotel again soon. We wish you all the best for your future and have a safe journey back home. Warm Regards, Harsha Jayasinghe (GM)

8/10 Good

sanjay, london

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel
Nice hotel but huge problems getting a taxi in fact it’s a nightmare, they need to sort the taxi issues out or may be get a contract with a local taxi company, the tuk tuks are avail but not all the time and the tuk tuk drivers all charge different amounts taking you to the same place, the hotel room cleaners never leave you enough sugar and tea bags, otherwise nice hotel
Stayed 9 nights in Oct 2018
Response from Askalu on Oct 23, 2018
Dear Sanjay, Thank you for choosing Pegasus Reef Hotel for your stay and for making us preferred choice in the region. We hope the stay was above your expectation. We value your feedback so we are in touch with the taxi companies and we will make the arrangements for the future guests. All the very best for your future and have a safe journey back home. Best regards, Harsha Jayasinghe (GM)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff
This is a nice hotel, conveniently located for Colombo. It has a good beachside location, although there isn't much beach to speak of at this time (although this will change throughout the year, of course). The restaurant has a lovely aspect, looking out on to well-kept grounds and, beyond them, the sea. Breakfast was nice with a very wide range of choices, both local and Western. The room was clean and the food we ordered through room service was yummy. By far the best thing about this hotel was the friendliness and helpfulness of the staff, who could not have done more to make our stay a comfortable and enjoyable one. I would certainly recommend this hotel and would stay here again if I needed to stay in the same location.
Stayed 1 night in Sep 2018
Response from Erin Sathivelu on Oct 8, 2018
Dear Guest, Thank you for your booking at the Pegasus Reef hotel for your stay in Colombo and making us the preferred choice in the area. we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel that our kind staff looked after you well. Thank you for all your kind words and for highlighting all the positive things about us. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope you had a great stay in Colombo and we look forward to welcome you back soon again. Have a safe trip back home. Best regards, Erin Sathivelu

10/10 Excellent

Vadivelu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good am very happy I want to come back again and m
Whether good and staff are very friendly good service also nice and clean food so good and fresh.
Stayed 1 night in Sep 2018
Response from Erin Sathivelu. on Sep 24, 2018
Dear Guest, We were delighted to read your feedback and we appreciate you taking the time to share a review. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Hotel close to beach though we did not go to the beach. Had a decent size swimming pool. Staff were helpful Room was dirty and we had to change our room, Manoj the supervisor was very apologetic
Stayed 1 night in Aug 2018
Response from Pegasus Reef Hotel Team on Sep 13, 2018
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay. We are happy to see you sharing your feedback about you stay at our property. Thank you for highlighting about our swimming pool and we are happy that our team has been there for you when help was needed. We apologize for the inconvenience caused. This will be addressed to the team to ensure that the rooms are clean so that you and the other guests will have a good future stay. We look forward to welcome you soon !! Best Regards

8/10 Good

Lakshitha, Sri Lanaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Pegasus Reef Hotel Team on Sep 13, 2018
Dear Lakshitha, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay. We are happy to see you sharing your positive feedback withe the other guests. We are delighted to hear that you had a good stay at our property and that we as a team has lived up to your expectations. We look forward to welcome you soon !! Best Regards

10/10 Excellent

Binusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
Food is very tasty.
Stayed 1 night in Aug 2018
Response from Pegasus Reef Hotel Team on Sep 13, 2018
Dear Binusha, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay. We are happy to see you sharing about your stay at our property with the other guests. Thank you for highlighting about our food with this we can feel that you had a good stay at our property and we as a team met your expectations. We look forward to welcome you soon !! Best Regards

8/10 Good

Sivanathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality service
I went this hotel early morning st 6am obviously my check in time is 2pm in the afternoon noon so I have explained to the receptionist my situation room was ready 7.30 am so staff are very friendly
Stayed 1 night in Aug 2018
Response from Erin (Manager) on Aug 25, 2018
Dear Sivanthan, thank you for being our guest at Pegasus Reef Hotel and for taking a moment to share your positive experience with other travelers on Hotels.com and Expedia. Your feedback is important to us and we are very happy to hear that our staff made a good impression during your stay. We will ensure that your feedback is shared among our team. It would be our pleasure to host you soon again and we wish you a safe journey back home. Best regards

8/10 Good

Adrian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to family and friends as we lived locally before we left for Australia.
Stayed 4 nights in Jul 2018
Response from Erin (Manager) on Aug 25, 2018
Dear Adrian, thank you for being our guest at Pegasus Reef Hotel and for taking a moment to share your positive experience with us. We are happy to hear that we met your expectations during your stay with us and that you would recommend us to other travelers. If there is anything we could do better in future, please do feel free to let us know anytime. We hope that your travel plans will bring you soon back to our hotel. Have a safe journey back home and all the best.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok..however with so many weddings, functions etc the noise outside at times was unbearable. Food expensive
Stayed 3 nights in Jun 2018

6/10 Okay

Manish, Delhi, India

Disliked: Staff & service
Indifferent Staff
Bad location - way out of town, approach road very bad. The staff wasn't courteous at all. Without any other check-in happening, took 15 minutes to get the luggage picked up from porch to Reception. Overall a disappointment that I booked this property.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go for the view
Main thing = pleasantness of staff in all Departments. Would be glad to stay there again.

8/10 Good

jay, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Excellent hotel, wonderfull staff, food was nice, rooms were always cleaned well, a good location nice and quiet, the only thing that was a let down was the WiFi kept going off due to mobitel and I had to purchase WiFi from London which is expensive as I was in srilanka but other then that a wonderfull hotel I will be back soon
Stayed 9 nights in Apr 2018