The staff are very friendly and welcoming! Our room was being renovated, so there were a few hiccups— the door knob to the bathroom would fall off if used, the bottom of the bathroom door hadn’t properly been planed so it would hit the floor and “stick.” The guest room floor had been retiled and looked nice, but the surface had been greased with a slippery substance. We had to be careful not to slip and I wore shoes because the greasy surface put me off. The bathroom countertop was very nicely designed for two people to use simultaneously. Nice to have outlets on both sides of the sink. The bathroom amenities were also nice. The bathroom had a dead bug in the corner, so I did not want to shower, and there were not enough towels for 2-3 people. Enough towels for 1 person. The beds were quite comfortable, and we appreciated a 2 bedded room, as per our request. The pillows were stuffed with foam pieces which was odd. The main guest room door did not have a bolt on the interior, which made my husband concerned. It was nice to have a microwave and refrigerator in the room. The refrigerator, however, smelled strange so we did not want to eat the takeaway leftovers because of that odor. Plenty of parking. The pool area looked nice. Casa Bella needs a little more love, but maybe when the renovation is complete, this “work in progress” might improve. We appreciated the kind staff. The warm welcome went a long way.
Reviewed on May 4, 2024
