St. Stephen Vacations from $545

I wish I could leave a 5-star review. Emeline is beautiful, has a fantastic location, easy-to-use valet, and is handicap accessible. The restaurant within Emeline is delicious and requires multiple visits amongst the different mealtimes. The rooms are cozy with plenty of amenities. The water machine on each floor (with the accompanying water bottles provided in each room) is an awesome addition with multiple choices in water types. My problem lies with the service I received from the maintenance team, their inability to fully fix the problem I had with my room for the ENTIRE STAY, and their inability to talk to me respectfully throughout the process. We stayed for 4 nights, and every single night I had to speak to someone at the front desk to send someone to fix the thermostat in our room. It was not working, and that fact was confirmed by the front desk staff. The room would heat up during the day to uncomfortable temperatures and would not cool when the outside temperatures dropped (which is proof that the room was not “heating up because of the sun” as the maintenance staff tried to have me believe). No other room experienced this issue. Instead, my daily request for maintenance to fix this problem was met with annoyed maintenance visits and condescending conversations when trying to fully explain the issue to them. They were never kind, caring, empathetic, or even just plain understanding. Not until our very last night were we even offered the chance to switch rooms.

Not a ton of frills but I can’t imagine a better Charleston location and the staff was extremely helpful whenever we needed something. Very spacious room. Next time we’re in the area we'll look to this hotel first.

Liked it being next to Charleston Southern University

This property was GORGEOUS! If you’re looking for a quiet, southern stay, this is the place. The rooms were clean and it felt like staying in a cabin. All staff on site are incredibly generous and helpful. The views are what make the stay though. And you also get free admission into the garden next door! So so beautiful, would definitely stay here again.

Great stay! Convenient to everything.