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Reviews of Brunnby Hotel

2.5 out of 5
Brunnby Hotel
Brunnbyvagen 7, Arsta

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 417 reviews" "
Rating 8 - Good. 160 out of 417 reviews" "
Rating 6 - Okay. 95 out of 417 reviews" "
Rating 4 - Poor. 46 out of 417 reviews" "
Rating 2 - Terrible. 29 out of 417 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, felt a bit cramped
The staff was very friendly, and exceptionally helpful and accommodating. I won't complain about the size of the room, since for the price it was fine, but I wasn't a fan of the dimensions. It was awkwardly narrow. Though if you're not traveling with a lot of bags like I was, that will likely be less of an issue. Otherwise very comfortable.
Stayed 4 nights in May 2023
Response from Karin on Jun 9, 2023
Thank you Jeffrey, we are happy to know that you had a pleasant stay, hope to see you again!

8/10 Good

Akshay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a business trip and it was adequate in all requirements - cleanliness, comfort, distance from metro station, helpfulness of staff and breakfast.
Stayed 1 night in May 2023
Response from Karin on May 28, 2023
Tack för din recension, roligt att du hade en bra vistelse!

8/10 Good

Parviz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Karin on May 28, 2023
Tack för din recension, roligt att du hade en bra vistelse!

8/10 Good

Richard

Business traveler
Convenient Yet Improvements Needed
I booked the Brunnby for the convenience of its location in regards to what I was in Stockholm for. Upon arrival a door bell system is in place to enter the building which at the time didn’t feel to problematic. The front of desk staff had a “I’m just happy to be working” vibe but did answer all my questions that I had. My room was clean and exactly like the pictures show, but the only annoyance I had with it was the air con unit was broken. I did not decide to approach the front desk about it as I was in Sweden in January so a slightly hot room was not to terrible to return to. Back to the problematic door bell system, yes the front desk had a 24/7 system in place but when it’s -8C outside and it takes them a few minutes to open the door I was pleased my room was going to be slightly warmer than normal. A room key front door entry would be a better option in my personal opinion.
Stayed 4 nights in Jan 2023
Response from Karin on Jan 16, 2023
Hello and thank you for your detailed review, your experience is important to us. We had some technical issues with the doorbell which we have fixed. Hope to see you again!

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Karin on Jun 24, 2022
Vi är glada att du hade en bra vistelse, välkommen tillbaka!

6/10 Okay

Anette

Stayed 1 night in Jun 2022
Response from Karin on Sep 15, 2022
Tack för ditt omdöme!

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Karin on Jan 24, 2022
Tack för ditt omdöme, välkommen tillbaka!

8/10 Good

M

Business traveler
Liked: Cleanliness, staff & service
Good budget choice for overnight stop
This hotel was not luxourious by any means but the room, though small and basic, was perfectly clean and comfortable. The reception staff were friendly and the breakfast was much nicer than I expected it would be. The staff even bought me some cake from their own bakery and it was delicious. Took some away to eat at work later. The downside was the area. Very close to the centre with good links but not a holiday destination. This felt like a truck stop area, very industrial with a lot of parked lorries all around. It took me a while to find and I did not feel that comfortable walking there in the dark on my own (arrived around midnight). However, as an overnight stop, with a very good price and close to an array of good transport links, I would definitely stay there again.
Stayed 1 night in Nov 2021
Response from Karin Gustafsson on Jan 7, 2022
We are pleased to know you enjoyed your stay and appriciated our breakfast buffet. Hope to see you again 2022, Happy new year!

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Karin on Dec 23, 2021
Tack för din recension och vi är gladaa att du är nöjd med din vistelse!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was comfortable and nice, perfect for staying a few nights on business or otherwise. Very clean and good service.
Stayed 4 nights in Nov 2021
Response from Karin on Nov 23, 2021
Thank you for the review, we are happy you had a pleasant stay! Welcome back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Karin on Oct 20, 2021
Vi är glada att du hade en fin vistelse och hoppas vi får nöjet att ha dig som gäst igen.

8/10 Good

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A good value for money location for a quick stop and overnight.
Stayed 1 night in Jul 2021
Response from Karin on Jul 20, 2021
Thank you, Christoffer, for your nice review! We are happy that you are happy with your stay and welcome you back! Have a nice summer!

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Karin on May 11, 2021
Tack för din recension! Vi är glada att du är nöjd med din vistelse! Välkommen tillbka!

6/10 Okay

Mahbubur

Business traveler
Stayed 1 night in Mar 2021
Response from Karin on Apr 12, 2021
Thank you for the review!

8/10 Good

Mahbubur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Karin on Feb 16, 2021
Thank you for the review! We are happy that you enjoyed your stay and hope to see you again! Welcome! Best Regards,

8/10 Good

IRFAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Karin on Nov 3, 2020
Tack för din recension! Roligt att din vistelse var till belåtenhet! Varmt Välkommen tillbaka!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cheap and very comfortable room with free internet, car parking and breakfast. There was a fridge in the room and it was possible to cook in a common kitchen, but no croissants at breakfast! Little far from the gamla stan but with public transportation nearby. At the back of the fruit and flower storage market.
Stayed 3 nights in Aug 2020
Response from Karin on Oct 6, 2020
Thank you very much for your nice words, we appreciate the feedback and are happy that you had a pleasant stay!

8/10 Good

Lovisa

Liked: Staff & service
Disliked: Property conditions & facilities
Okay stay
Nice staff! Weird location but ok rooms.
Stayed 2 nights in Jun 2020
Response from Karin on Oct 15, 2020
Thank you for your review, we appreciate it! And are happy that you enjoyed your stay.

8/10 Good

Madlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 7 nights in May 2020
Response from Brunnby Hotel on Jun 16, 2020
Thank you so much

8/10 Good

Mercedez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Karin on Nov 8, 2019
Thank you for your review, we are happy you enjoyed your stay!

6/10 Okay

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a not so great area
The hotel is nice and the staff are really helpful. The décor is modern and the breakfast was nice too. Our room had a fridge-freezer, TV and fast WiFi. Brunnby would be a really good hotel if it was not for the location. It is located in an industrial area which has a very serious infestation of rats; as soon as it gets dark the streets outside are swarming with them - I know Stockholm in general is having a rat problem, but this area was really badly affected. You can get a tram then train into central Stockholm in 35 minutes total so the transport links are very good and the location would not have bothered us otherwise. The hotel inside is clean and is great value for money, it is just a shame that the surrounding businesses are not doing more to address the rats.
Stayed 4 nights in Jun 2019
Response from Karin on Jul 18, 2019
Thank you for your detailed review. Happy that you enjoyed the stay here at the hotel! We have reported this to the Stockholm City environmental management and they will take action on this. There are some neighboring companies that must attent to their surroundings.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Karin on Jul 18, 2019
Thank you for your positive review, welcome back!

6/10 Okay

Göran

Liked: Staff & service, room comfort
Do and Check!
A hotel that wants more than its able too. The cleaning was acceptable but the personell didn´t saw the forgotten clothes laying in a hidden place in the bathroom. Neither did the saw the peanuts under the bed. The basin was dripping during the arrival, but get better during the stay. The personell didn´t find out what was causing the problem. The breakfast is medium standard. Overall the hotel is acceptable related to the price.
Stayed 5 nights in Mar 2019
Response from Karin on Apr 2, 2019
Tack för att du tog dig tid att skriva en recension!

6/10 Okay

Stojan

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Feb 2019
Response from Karin on Mar 24, 2019
Tack för din recension!

8/10 Good

Happy hopper, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Hotel is tucked away, hence price. It was very quiet, clean and had a comfortable bed. Also had a good shower. A very easy short cut to the station was described making travelling about really easy using Stockholm's excellent travel facilities.
Stayed 6 nights in Sep 2017
Response from Karin on Oct 14, 2017
We are happy that you enjoyed your stay & welcome back!

6/10 Okay

andrei

Liked: Staff & service
Hotell rooms are very small, but clean. good breakfast. but surroundings are very "special": industrial area with warehouses, a lot of trucks around
Stayed 2 nights in Jun 2017
Response from Tomas on Jun 29, 2017
Tack för din recension! Med Vänlig Hälsning, Karin

4/10 Poor

Yang sun

Disliked: Room comfort
No sound proofing between rooms and no views
the hotel had met basic necessities. It was relatively clean but I could hear the person next door snoring all night.

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fragile Sleep
Very well run hotel. Major issue is the wall thickness. NO Soundproofing. But Great Staff.

10/10 Excellent

Cigdem, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great staff, easy to reach
I enjoyed my stay in this hotel, staff was great, easy to communicate and helpful, location was good, easy to reach and get around, room was very clean, breakfast was satisfactory.
Response from Karin on May 23, 2017
Thank you Cigdem, We are happy that you enjoyed the stay. Welcome back!

6/10 Okay

Lou, London

Very good budget hotel.
This is a good budget hotel. Clean and comfortable rooms. Good breakfast. As we stayed on ground floor we could not open our windows so would have benefited from air conditioning in the room. The hotel is about a 10-15 minute walk along uneven path and close to the dual carriageway.

6/10 Okay

benedichte

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Lilian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast
the hotel offers a very good breakfast. Staff is helpful and friendy. I do recommend the hotel. I had an excellent stay.

8/10 Good

Lars

Stayed 4 nights in Feb 2024
Response from Karin on Feb 13, 2024
Tack för ditt omdöme och att du hade en bra vistelse, välkommen igen!

8/10 Good

Christina

Stayed 2 nights in Jan 2024

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Lasse

Liked: Cleanliness
Överlag okej
Helt okej, slitet men väl värt pengarna om man bara behöver sova över. Rent och snyggt och okej frukost!
Stayed 1 night in Jan 2024
Response from Karin on Feb 13, 2024
Tack för din recension, vi är glada att du trvides och hoppas få se dig igen!

4/10 Poor

Gunnel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Utnötta sängar, smutsigt på golv, fläckiga sängkappor.
Stayed 1 night in Jan 2024
Response from Karin on Mar 11, 2024
Tack för din recension

2/10 Terrible

sylve

Stayed 1 night in Jan 2024
Response from Karin on Mar 11, 2024
Tack för ditt omdöme

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Karin on Jan 17, 2024
Tack för ditt betyg, roligt att du trivdes!

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Karin on Jan 12, 2024
Tack för din recension! Vi är glada att du hade en bra vistelse, välkommen åter!

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Karin on Jan 12, 2024
Tack för ditt omdöme, kul att du trivdes, välkommen igen!

4/10 Poor

Hassan

Stayed 1 night in Dec 2023
Response from Karin on Jan 12, 2024
Tråkigt att du inte hade en vistelse till belåtenhet.

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt, men BRA!
Billigt och fantastiskt prisvärt. Guld att kunna ta med hunden. Enda minuset var att kaffet inte var gott:)
Stayed 1 night in Dec 2023
Response from Per Forsberg on Dec 18, 2023
Uppskattar att du tog dig tid att skriva några rader om din vistelse hos oss. Tråkigt att höra att du var missnöjd med kaffet. Får jag fråga om du drack vårat maskin kaffe eller färsk bryggt kaffe!

8/10 Good

Birgitta

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Övernattning inför hundmässa. Relativt närabåde Stockholm o Älvsjö. Trevligt bemötande, hjälpsam reception angående matställen i närområde samt hur man tar sig dit. Mycket bra frukostutbud.
Stayed 1 night in Dec 2023
Response from Karin on Dec 23, 2023
Trevligt att du uppskattade vår frukostbuffé och hade en bra vistelse!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Billigt men ikke optimal morgenmad.
Første dag blev jeg mødt med 5 stjernes service. Anden dag blev jeg mødt med en hilsen. Sidste morgen var en skændsel. Morgenmaden var bare dårlig. Jeg tog ud for at spise morgenmad et andet sted. bollerne var mange dage gamle og hårde om sten. Og hverken en hilsen eller andet fik man. Det var decideret 0 stjernes service. De ansatte skal lære hvordan man er mod gæsterne fes jeres ansat der modtog mig fredag 1 Dec kl 19. Han er grunden til at jeg givet 3 stjerner. Han trak den op fra 1 stjerne. Alt i alt ok til prisen, men ikke et sted jeg har lyst til at komme en anden gang.
Stayed 2 nights in Nov 2023
Response from Karin on Dec 23, 2023
Hej,Tråkigt att din vistelse ej var till belåtenhet

10/10 Excellent

Denis

Stayed 1 night in Nov 2023
Response from Karin on Dec 23, 2023
Tack för din recension, roligt att du hade en fin vistelse!

10/10 Excellent

Anders

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Utmärkt personal, riktigt bra frukost.
Stayed 2 nights in Nov 2023
Response from Karin on Nov 28, 2023
Vi är glada att du hade en bra vistelse och önskar dig en fin dag!

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Karin on Nov 7, 2023
Vi är glada att din vistelse var till belåtenhet!

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Karin on Nov 7, 2023
Roligt att du trivdes!

6/10 Okay

Dominique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Karin on Nov 7, 2023
Tack för ditt omdöme!