Lovely hotel and great staff! we had an issue checking in at 3am where they had given away our room! We were left with no room after travelling 12hrs in the middle of the night! They gave us a room in their hotel next door but we asked the staff to take us! and one replied "you don't get to tell me what to do in my job" at which point, the security guard took us! he said he has sisters so understands! New city, and 3am for 2 girls isn't ideal situation to go hunting for their other hotel. they offered us breakfast for the whole stay as a sorry but it was a harsh way to start the trip! we headed back to this hotel the next morning! Hotel is clean, and nice staff otherwise and food was tasty!