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Reviews of Cerise Strasbourg

3 out of 5
Cerise Strasbourg
5, rue Job, Strasbourg, Bas-Rhin

Reviews

7.4

Good

Rating 10 - Excellent. 191 out of 913 reviews" "
Rating 8 - Good. 409 out of 913 reviews" "
Rating 6 - Okay. 195 out of 913 reviews" "
Rating 4 - Poor. 82 out of 913 reviews" "
Rating 2 - Terrible. 36 out of 913 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

enis, Istanbul

Traveled with family
Disliked: Amenities, property conditions & facilities
Sehir merkezinden uzakta,vasat bir konaklma yeri.genelde öğrenci ve velilerin konakladigi bir yer.konuma gore pahalı
Stayed 1 night in Apr 2024

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Graciela

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly bi-lingual staff.
Stayed 1 night in Jan 2023

2/10 Terrible

Joe-anna

Stayed 2 nights in Jul 2022

8/10 Good

Ting-Hao

Stayed 1 night in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Maksim

Traveled with family
Disliked: Cleanliness, amenities
A hotel is pointless if you can't get a good night sleep. This hotel faces a main street and the walls are glass. You hear every single car that drives on the street, as if you're sleeping outside. The rooms are not very clean. There is the appearance of cleanliness but when you look closer there's dust, crums, hair and spots on floors and furniture. This is a super basic place the equivalent of a Motel 6 in the US. The only positives: reception staff is super nice; parking on the site; 10 minute walk from Stade de la Maineau which is the only reason we booked this place (hubby went to a soccer game).
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Anne-France

Traveled with group
Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Maria, Florida

Traveled with group
Liked: Cleanliness, amenities
Location looks safe and I was able to find parking spot. Hotel is not too bad
Stayed 1 night in Mar 2020

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good apart hotel. Great price quality ralation. Good staff.
Stayed 1 night in Sep 2019

2/10 Terrible

Sebastien

Liked: Cleanliness
Disliked: Room comfort
A budget stay for a family, but don't go there when its warm, you'll suffocate. We rented for four nights and didn't sleep the whole time. We couldn't get out early either so we had an awful stay.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
far from downtown somewhat small for family no airconditioner
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing unique. Nice to have parking for a price. Better than parking on the street.
Stayed 1 night in Jun 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for the kitchen, the place is neat
The place is nice, guess it’s hard enough to find a hotel room with a kitchen so shoulden’t demand too much about the location.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really a excellent stay at this hotel! Perfect for us as we had a car and just wanted to stay for 2 days! The price, location, and free parking on the street was a hugenplus! The current management has really made huge efforts to change the perceptions of the bad reviews this hotel has received in the past. The beds we very comfortable, the heat was much welcomed, hot showers, and working kitchen! We would definitely stay again.
Stayed 2 nights in Oct 2018
Response from The CERISE Staff on Dec 5, 2018
Dear Guest, What a delight to read your pleasant feedback. We are glad that you enjoyed your stay at CERISE Strasbourg. We look forward to welcoming you again. Best regards. The CERISE Staff.

2/10 Terrible

Necmettin Ogulcan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close the tram, incredibly friendly incredibly helpful, the rooms are exactly what you need if you are traveling alone, windows open to keep you cool, rooms are very clean. Loved it!
Stayed 1 night in Jun 2018

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got tea and coffee supplies only on the first day! so, the longer one stays, the more s/he is penalized!
Stayed 5 nights in Jun 2018

6/10 Okay

Hristo

Liked: Room comfort
Disliked: Staff & service
I asked the receptionist twice to put soap in the room ...
Stayed 3 nights in Oct 2017
Response from Groupe CERISE on Nov 29, 2017
Dear Guest, We are sorry for our lack of reactivity towards your request. Rest assured that this will not happen again. We look forward to welcoming you again. Best Regards. The CERISE Staff.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2017

8/10 Good

Andrew, England

Liked: Cleanliness, staff & service
Very good place to stay without spending too much
Staff very pleasant and helpful, location mostly quiet (see below). 5 minutes walk to a tram stop on 2 routes whence direct to the city centre - each route having a tram every 15 minutes or less. Room perfectly adequate for my stay though paintwork a bit scuffed in places, but that didn't worry me. Only 2 plain hard chairs rather than "comfy" ones but fine to sit on at desk etc. Not a luxury hotel but not a luxury price! I parked free in the street outside but they also have a closed private parking area for extra charge. Cooking area OK - two rings, microwave, fridge, sink. Breakfast OK on the one day I had it in the breakfast room. On Saturday night there was a football match at a stadium about half a mile away at 8 p.m so trams out to the stop before that nearest Cerise were very crowded and a lot of noise came from the stadium as one might expect from 20,000 people, but I experienced no problem - though there were a lot of extra cars parked everywhere.
Stayed 7 nights in Sep 2017
Response from L'équipe CERISE on Sep 13, 2017
Dear Andrew, Thanks for reviewing your stay at CERISE Strasbourg. We are really happy that you enjoyed our location next to the tramway stop. We look forward to welcoming you again in our residence, next time you come to Strasbourg. Best regards. The CERISE Staff.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful - facilities also very good!
Stayed 5 nights in Jun 2017
Response from Groupe CERISE on Jul 12, 2017
Dear Helen, Thanks for reviewing your stay. We look forward to welcoming you again. Best regards. The CERISE Staff.

4/10 Poor

atef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
too expensive for what they offer
Stayed 1 night in Jun 2017
Response from Groupe CERISE on Jun 21, 2017
Dear Guest, We are sorry that the value for money of your stay did not suit you. We are always open to improvement suggestion, if you missed something. We look forward to welcoming you again. Best Regards. The CERISE Staff.

10/10 Excellent

Syed Kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite clean and big. Staff were very good and cooperative. Just a minute walk from tram station. Very clam and peaceful atmosphere.I ll highly recommend cerise if you plan to stay in Strasbourg for few days.
Response from Groupe CERISE on Jul 12, 2017
Dear Syed Kamran, Thanks for taking the time to share your feedback. We are glad to read that you spent a great stay with us. We look forward to welcoming you again. Best regards. The CERISE Staff.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, happy customer
Perfect location for my business trip, good price, free parking.
Response from Groupe CERISE on Apr 21, 2017
Dear Lee, Thank you very much for this kind feedback. We are happy that you spent a nice stay in our residence. We look forward to welcoming you again. Best Regards. The CERISE Staff.

8/10 Good

Renata, São Paulo , BR

Liked: Cleanliness, room comfort
Disliked: Staff & service
ok for 1 night
The location is ok, the staff was a bit rude and unhelpfull. But the room was enough for us.
Response from L'équipe CERISE on Mar 24, 2017
Dear Renata, We are surprised by your feedback, the kindness and professionalism of our staff are usually complimented. We would like to know what happened to make you feel this way. Do not hesitate to contact us. We look forward hearing from you. Best Regards. The CERISE Staff.

2/10 Terrible

Charmers

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for - very little rest. A very noisy environment. The locale services residents. Lots of motion.
Response from Groupe CERISE on Mar 2, 2017
Dear Guest, Thanks for taking the time to share your feedback. We are sorry that your stay gave you such a feeling. Please know that our team is at your disposal all along your stay, if something is wrong, do not hesitate to tell our team. We will do our best to make your stay pleasant. We look forward to welcoming you again in our residence, to offer you this time a flawless stay. Best regards. The CERISE Staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean near to the centre
Nice hotel, clean, Warm staff, Quick check in, smoth beds, near to de train station. Near to the center, i will select this for my next trip. it IA easy to find.
Response from L'équipe CERISE on Dec 19, 2016
Dear Guest, Thanks for reviewing you stay. We are glad that spent a great stay in our hotel. It will be a real pleasure to welcoming you again. Best Regards. The CERISE Staff.

6/10 Okay

Jen

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent room terrible staff
The staff was incredibly rude and unhelpful

4/10 Poor

Hamish, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very budget hotel
This hotel is very much a budget hotel. The WiFi would not connect, the room was very HOT and the room was EXCEPTIONALLY dirty with dead insects as well as spiders. There was NO sound proofing - you could hear every car that drove by. We were NOT happy with this stay at all.

8/10 Good

abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Room comfort
Okay, cheap hotel but no air conditioning
Hotel was okay for the price, but no air conditioning or even fan made it a miserable night. No airflow even with the windows wide open, we didn't sleep all night.

4/10 Poor

Lasse, Denmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a pitstop-hotel.
Its a pitstop-hotel with very hard beds - for one night its okay.

8/10 Good

ABIOLA, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Good

4/10 Poor

AmirFarrokh, Luleå

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
It's a dodgy place! Defenitlty not the best neighborhood in strasbourg. Not so comfortable room and very old. The girl at the reception was extremely rude and she totally ignored me when I asked a few questions

8/10 Good

Joseph S.

Liked: Cleanliness, staff & service, room comfort
Our Europe Tour
Had a hard time finding it at first, but it was a good place to stay, The Front desk guy was very nice and helpful...close to some cool things to go see. Have no complaints

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Harshal T.

Liked: Cleanliness, staff & service, room comfort
Good quality and value for money
Good family apartment hotel, convinient location. For the summer, may be A.C. rooms are better but they provided the fans.

6/10 Okay

DelMario, Mississippi

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Short stay in Strasbourg
Decent conditions for two night stay. No air conditioning but that's expected in Europe. Pleasant customer service at front desk. Overall good experience.

8/10 Good

ELAWNY

Liked: Cleanliness, room comfort
fast trip
Good location near tram friendly staff bit need more touristic information .

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Otto

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Mark Stanley, West Yorkshire

Cheap
Cheap hotel, room ok, you get what you pay for. The bed, well if you can call it that is very small and like rock.. But like I say if you want a cheap place ideal....

6/10 Okay

Sherif, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and polite front desk employees
it was calm, clean and freindly

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean room with kitchen, not walkable to si
Great value, but you need a car or public transit to see old city. In an industrial area, but we had a car and were very comfortable. Windows not completely darkened for sleep. Free parking on street.