We had a room with a door to the outside. To use the hot tub/ pool, you had walk outside. No pool towels so was very cold going back to room. Tub wouldn't drain. Toilet made a weird noise when flushed. Thermastat didn't work well; we were either really hot or too cold with a small adjustment. Breakfast was minimal, with cereal, yogurt, toast, and Belgian waffles. Our room wasn't overly dirty, but definitely not spotless. I would not recommend.