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Reviews of PLAZA INN Rieker Stuttgart Hauptbahnhof

3 out of 5
PLAZA INN Rieker Stuttgart Hauptbahnhof
Friedrichstrasse 3, Stuttgart, BW

Reviews

6.6
Rating 10 - Excellent. 134 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 312 out of 1000 reviews" "
Rating 4 - Poor. 152 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

TRISTAN

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is one of the worst I've been in a long time. Check-in staff was AMAZING, I can give them that, he spoke four if not five language. The room was the start of the disaster. Bathroom floor drain would overflow when taking your shower, with dirty water and flood the whole floor of the bathroom. Bathroom was not clean and dirty. The bed was dirty. The duvet had hair and dirt all over them and the pillows as well. No AC nor ventillation so only way to breath in that micro room is to open the windows which are inconvenient (They open over the bed, so if you are tall, watch your head) and then you get the noise all day and night. The hotel is right next to the train station, police station, hospital and fire station. It will wake you up every 2-5 minutes with siren.

10/10 Excellent

Richard, HAWI

Liked: Cleanliness, staff & service, property conditions & facilities
A fine choice for inexpensive accommodation and the breakfast is worthwhile too.
Stayed 2 nights in Jan 2024

8/10 Good

Greta

Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base.
Small hotel in a great location for the city centre and train station. Extremely helpful staff. Breakfast was continental style.
Stayed 3 nights in Dec 2023

8/10 Good

Michael, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet did not work or just barely worked all of the time. The need better internet with a stronger more consistent signal.
Stayed 4 nights in Nov 2023

10/10 Excellent

Min Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in due to the train delay but very nice way to check in!!
Stayed 1 night in Oct 2023

10/10 Excellent

halit, istanbul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location very good
Stayed 2 nights in Oct 2023

2/10 Terrible

Gary

Disliked: Property conditions & facilities, room comfort
Don't stay here and if you do refuse room 409
I have stayed at this hotel a number of times without a problem. I stayed in room 409 which was a Queen room for single occupancy. The room was very small and whilst it had a nice desk for my computer, there were only 2 available and both were difficult to use. In addition the door to the bathroom didn't open fully (this was part of the design) so a large person would have difficulty gaining access. The breakfast was very expensive and compared to other hotels in the area didn't have any hot items other than boiled eggs) and there was no variation over the 4 days I stayed. I only stayed at the hotel as it had 24 hour reception and I had a late flight into Stuttgart. I WILL NEVER STAY AT THIS HOTEL AGAIN AND WILL NOT RECOMMEND IT!!!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Bradley

Stayed 1 night in Jul 2023

2/10 Terrible

Mr. Geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and price
Stayed 1 night in Jul 2023

6/10 Okay

Nir

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
Great staff! Great Location. Although lacked some creature comforts it was exactly what we needed for our time there.
Stayed 7 nights in Apr 2023

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Excellent location We got a complete refurbished room The hotel is under renovation Some rooms are still outdated
Stayed 1 night in Apr 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No breakfast new management

10/10 Excellent

Darwin

Stayed 2 nights in Dec 2022

10/10 Excellent

martin

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Worth consideration for the location
Basic room but ample size for a singleton. Very helpful staff, great location for transport services and shopping. Shame the BBC world channel wasn't working ...however there was France 24 (in English)
Stayed 3 nights in Sep 2022

6/10 Okay

Gurmeet

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not good at all. Service is bad. Waited long to check in becoz no one was at reception
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Immer gut
Stayed 1 night in Aug 2022

8/10 Good

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and staff were good
Stayed 2 nights in Jul 2022

6/10 Okay

Davor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The one thing that i didnt like was there is no air conditioning in the room and i was Sweating all night coud'nt fall a sleep which made me uncomfortable And I wasn't rested for my next day adventure because of the heat in the room. Other then that everything was good and i like the city.
Stayed 1 night in Jul 2022

10/10 Excellent

Eric R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Staff was amazing. Helpful all the time. Location across from the main train station can’t be beat!! Super clean with daily room cleaning. I would highly recommend this hotel. It’s not fancy, but the overall value is really what matters. I’m planning to stay there whenever I visit Stuttgart!
Stayed 4 nights in Jun 2022
Response from Hotel Rieker am Hauptbahnhof on Jul 26, 2022
Dear Eric, thank you so much for this very good review. It´s nice to know, you enjoyed your stay with us. We would be very happy to see you again! Kind regards.

8/10 Good

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Very good option around the main train station. The hotel is quite older bit is good for a 2-3 nights stay to go around the City. The room was confortable and bathroom was ok. Recommended!
Stayed 2 nights in May 2022
Response from Hotel Rieker on Jul 12, 2022
Dear Diego, we are happy, that you enjoyed your stay with us. Thanks for your recommendation! Best regards Hotel Rieker am Hauptbahnhof

10/10 Excellent

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, for an budget stay in stuttgart. Room, clean, friendly and helpfull stuff
Stayed 2 nights in May 2022
Response from Hotel Rieker on Jul 12, 2022
Dear Spyridon, thanks for your stay with us and your wonderful review. Hope to see you again in Stuttgart. Kind regards Hotel Rieker am Hauptbahnhof

4/10 Poor

Sami

Stayed 2 nights in May 2022
Response from Hotel Rieker on Jul 12, 2022
Dear Sami, thanks for being our guest. Hope to see you again. Kind regards Hotel Rieker am Hauptbahnhof

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2022
Response from Hotel Rieker on Jul 12, 2022
Dear Charles, thank you for your stay with us. Hope to see you again. Kind regards Hotel Rieker am Hauptbahnhof

10/10 Excellent

Orleonok

Stayed 2 nights in May 2022

6/10 Okay

shihab

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
I am not satisfied with this hotel the room very small and breakfast was nothing, when you need tea or coffee in the night you should go outside the hotel and buy from street
Stayed 3 nights in May 2022

8/10 Good

A C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover so adequate. Over the road from trainstation and metro. Breakfast ok.
Stayed 1 night in Apr 2022

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for what you pay for. Nothing fancy, but it does the job.
Stayed 1 night in Aug 2021
Response from Novum Hotel Rieker Stuttgart on Sep 2, 2021
Dear Julia, Thank you very much for rating us. It was great to receive your good evaluation and we all look forward to seeing you again in the future. With kind regards Your Novum Hotel Rieker Stuttgart team

4/10 Poor

anna

Disliked: Amenities, property conditions & facilities
poor hotel , but good location from the train station
Stayed 1 night in Aug 2021

8/10 Good

Beavan

Liked: Staff & service, room comfort
Perfectly adequate
A somewhat dated property but the room was OK, bed comfortable, shower worked OK, location was ideal and I had quiet restful nights. For the fee, it was fine.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was exceedingly polite and well versed in multiple languages. I was travelling alone so the excellent communication skills made all the difference for me.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Nice place for the price. Good location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Eng Haur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and convenient location
The room was comfortably spacious. Bed was also comfortable. Didn't have any problem falling asleep 😃 1 min walk to main train station and very close to the city centre.
Stayed 4 nights in Oct 2020
Response from Novum Hotel Rieker Stuttgart Team on Dec 3, 2020
Dear guest, Thank you so much for your great feedback. We are happy that you was satisfied with your room and especially with your bed, so you had a good night's sleep. Hopefully you will visit us again. With kind regards Your Novum Hotel Rieker Stuttgart Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location, nice staff but a bit uncomfy room
The staff is very polite and friendly, they are there to help their customers for sure. We stayed there for a couple of days because of the great location (the city centre, as well as the main railway station, are in walking distance) and the discount price. However, I would rather pay a bit more if e.g. there was an air conditioner in the room and a more comfortable bed as I could not sleep well and that also affected our days. All in all, it was good for the price, I would recommend it to fellow tourists.
Stayed 3 nights in Aug 2020
Response from Diana on Aug 26, 2020
Thank you for the nice review. We take care of the better condition.

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for the City
Stayed 1 night in Jul 2020

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
It's okay
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very close to the main station and provides great access to the main shopping district as well. At 60 dollars a night it was great value for the night and very comfortable.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but cheerful.
There’s nothing seriously wrong with this hotel it’s just a bit tired looking. In the room, over the bed, is a reading light housed in wooden case which is positioned such so your likely to bash your head on it when getting up if you forget it’s there. I was unable to logged on to the free WiFi at all.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

José Cassiano

Disliked: Room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Tsz Wai

Traveled with family
Liked: Cleanliness, staff & service, room comfort
excellent service, but old facilities
excellent service, but old facilities and poor ventilation in the room
Stayed 4 nights in Dec 2019

8/10 Good

Yvone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty good. I missed channels in English as the TV during my stay in this hotel was very limited and a bit hard to turn on and look for channels. The guide available was outdated, so it was a bit frustrating not being able to watch it as I would like it. Try he breakfast and the service were really good.
Stayed 4 nights in Dec 2019

8/10 Good

Darwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the 2nd best rating 3 star hotel
Hotel was not worth the 2nd best 3 star hotel rating in stuttgart. It was 5 minute walk train station and easy subway ride to airport. 10 minute walk to Xmas market. Room was ok but facing busy street so could not open window with road noise.
Stayed 2 nights in Dec 2019

8/10 Good

HelenHertneky, Oconomowoc, WI

Disliked: Amenities
I liked to location very much, very close to the main shopping area and the Christmas market. The hotel staff changes towels only other day.
Stayed 3 nights in Dec 2019