Ratings based on 161 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Business Travelersby kellab from Conover nc
nice placePosted Aug 26, 2013 on Hotels.com
Pet friendly, all employees were very nice and great breakfast
Recommendedby A verified traveler from West Haverstraw NY
children enjoyedPosted Aug 18, 2013 on Hotels.com
I have to say that I was some what disappointed. This was about my 20th stay a this hotel, The last two times I have saw service go down. This time is when we went into our room, the refrigerator was off and water all over inside and out, there were no tissues and the dispenser was empty and rusty. Last but not least the toilet was sluggish and you needed to flush at lease three time after each use. Come on guys let's get back that top rating you once had.
Recommendedby A verified traveler
Posted Aug 12, 2013 on Hotels.com
for Business Travelersby A verified traveler
Posted Jul 23, 2013 on Hotels.com
for Shoppingby A verified traveler
Posted Jul 16, 2013 on Hotels.com
for Everyoneby A verified traveler
Won't be backPosted Jul 13, 2013
Hotel was full so we were given a room next to the elevator - we didn't know this until the next day. We were woken up early when people started using the elevator. When we mentioned this to reception they did refund us $25 and apologised. Breakfast was basic
Recommendedby Merlene from Summerville, SC
toilet and housekeeping issuesPosted Jul 12, 2013 on Hotels.com
Chronic problems with a toilet that didn't operate properly. Hotel maintenance staff were responsive but never completely resolved the problem of a toilet tank that was constantly running water. Housekeeping did not clean our rooms first evening but when asked about it stated that they were under the impression based on conversations with family members that we didn't want it clean. That was apparently a misunderstanding.
Recommendedby A verified traveler from Taylors, SC
Posted Jul 11, 2013 on Hotels.com
Everyone was very friendly and helpful. Hotel and room was very clean. The hair dryer in our bathroom wasn't working properly. We called front desk,it was replaced with a brand new one immediately. Will definitely stay there next time we are in the area.
for Everyoneby Sherry from SC
Great hotel !!!!Posted Jul 11, 2013
Pros: The accommodation.
Location: Summerville and there are plenty of restaurants to choose from.
My family and I had a great experience at the hotel. They accommodated my mother who is disabled. The staff made us feel like we were at home. It was home away from home.
for Familiesby A verified traveler
Posted Jul 9, 2013 on Hotels.com