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Java Paragon Hotel and Residences

4.0 star property
Upscale hotel with full-service spa and fitness center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Java Paragon Hotel and Residences

Lobby lounge
Outdoor pool
Exterior
Executive Suite Room | Down comforters, Select Comfort beds, in-room safe, desk
Breakfast, lunch and dinner served
Reviews
8.0

Very good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • SpaSpaSpa
  • GymGymGym
  • Parking includedParking includedParking included

Check-in time

2:00 PM

Check-out time

11:30 AM
The price is $28
$35 total
includes taxes & fees
Jul 7 - Jul 8

Explore the area

Map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256
  • Popular LocationCiputra World Mall6 min walk
  • Popular LocationSurabaya Zoo2 min drive
  • Popular LocationTunjungan Plaza7 min drive
  • AirportSurabaya (SUB-Juanda)31 min drive
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Room options

View all photos for Superior Room, Executive Level

Superior Room, Executive Level | Down comforters, Select Comfort beds, in-room safe, desk

Superior Room, Executive Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Sofa bed
Down duvet
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Suite

Apartment 2 Bedrooms Suite | Living area | 32-inch LCD TV with cable channels, TV

Apartment 2 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 1765 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Executive Level

Deluxe Twin Room, Executive Level | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Room, Executive Level

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment 3 Bedrooms Suite

Apartment 3 Bedrooms Suite | Down comforters, Select Comfort beds, in-room safe, desk

Apartment 3 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 1797 sq ft
  • Sleeps 6
  • 2 King Beds OR 2 Twin Beds

View all photos for Executive Suite Room

Executive Suite Room | Down comforters, Select Comfort beds, in-room safe, desk

Executive Suite Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Separate bedroom
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Down comforters, Select Comfort beds, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Executive Level

Deluxe Double Room, Executive Level | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Double Room, Executive Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Floor Deluxe King Room

Shower, free toiletries, hair dryer, slippers

Executive Floor Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premiere

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Premiere

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Premiere

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Premiere

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Floor Superior Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment Suite

Down comforters, Select Comfort beds, in-room safe, desk

Three Bedroom Apartment Suite

  • Sleeps 6
  • 1 Twin Sofa Bed, 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Down comforters, Select Comfort beds, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Premier

Down comforters, Select Comfort beds, in-room safe, desk

Superior King Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Down comforters, Select Comfort beds, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Floor Deluxe Twin Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment Suite

Down comforters, Select Comfort beds, in-room safe, desk

Two Bedroom Apartment Suite

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Twin Beds and 1 King Bed

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About the neighborhood

Surabaya

Located in Surabaya, Java Paragon Hotel and Residences is in the business district. Travelers who have shopping on the agenda can visit Pakuwon Mall and Tunjungan Plaza. Traveling with kids? Consider Surabaya Zoo, or check out an event or a game at Lapangan Thor Stadium.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Ciputra World Mall - 6 min walk
  • Surabaya Zoo - 2 min drive
  • Royal Plaza Surabaya - 6 min drive
  • Pakuwon Mall - 7 min drive
  • Tunjungan Plaza - 7 min drive

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Rumah Makan Ramayana - ‬3 min walk
  • ‪Ah Yat Abalone - ‬3 min walk
  • ‪Baik Su Korean Restaurant - ‬8 min walk
  • ‪The Cafe - ‬5 min walk
  • ‪Citilites Sky Club & Bistro - ‬2 min walk

About this property

Java Paragon Hotel and Residences

Upscale family-friendly hotel in the business district
You can look forward to a terrace, a coffee shop/cafe, and a garden at Java Paragon Hotel and Residences. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Cafe, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, babysitting (surcharge), and multilingual staff
Room features
All 230 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Select Comfort beds and down comforters
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available for a fee: IDR 156,000 for adults and IDR 156,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Avenue Lounge and Bar
  • The Cafe

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,618 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 370000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 156000 for adults and IDR 156000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Frequently asked questions

Does Java Paragon Hotel and Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Java Paragon Hotel and Residences?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Java Paragon Hotel and Residences on Jul 7, 2024 start from $28.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Java Paragon Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Java Paragon Hotel and Residences?

Self parking is free at this property.

What time is check-in at Java Paragon Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Java Paragon Hotel and Residences?

Check-out is at 11:30 AM. Late check-out is available for a 50% fee (subject to availability).

Does Java Paragon Hotel and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Java Paragon Hotel and Residences located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Ciputra World Mall, Al-Akbar Mosque, and Lapangan Thor Stadium. Surabaya Zoo and Surabaya Town Square are also within 2 mi (3 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 142 reviews" "
Rating 8 - Good. 69 out of 142 reviews" "
Rating 6 - Okay. 27 out of 142 reviews" "
Rating 4 - Poor. 5 out of 142 reviews" "
Rating 2 - Terrible. 4 out of 142 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024

8/10 Good

Mejani

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Surabaya Trip 14 - 21 Dec 2019
Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

Aw

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019

8/10 Good

Ravi Anantha

Liked: Staff & service, room comfort
Could have better value for the money paid.
It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Stayed 1 night in Jun 2019

10/10 Excellent

Cj, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Stayed 2 nights in Jun 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is almost the same every day. At least 30% different from the previous day
Stayed 4 nights in Mar 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

timothy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great service, but..
Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
Stayed 2 nights in Feb 2019

8/10 Good

Bolar Abdul

Liked: Cleanliness, room comfort
Luxurious, Comfortable at very Affordable price
Good Experience
Stayed 3 nights in Jan 2019

10/10 Excellent

John, Delta, BC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
Stayed 1 night in Jan 2019

8/10 Good

Roger J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

cj, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and she went extra mile for quick check in for me. i really appreciated it after a long travel. remodeling the lobby now. the rooms can use some update.
Stayed 2 nights in Jul 2018

8/10 Good

low

Liked: Staff & service, room comfort
Nice hotel but housekeeping can be improved. Stains marks in toilets and towels not so clean
Stayed 1 night in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel
We checked in around dinner and only stayed the one night, but it was a very luxurious accommodation. The staff was very nice and helpful. We also had dinner at the hotel that night and then breakfast the next morning before heading out and both were amazing. The breakfast had a huge selection of different foods to choose from and all were good. I highly recommend this hotel.
Stayed 1 night in Dec 2017

8/10 Good

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Ok stay
Rooms need to be renovated, pricing hit the mark.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed in the service apartment. It wad spacious and clean, just looks a little run down.
Stayed 1 night in Jul 2017

6/10 Okay

Ardi

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Suwito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good business stay in Surabaya
Have stayed here several times on business, excellent staff, nice gym and restaurants, comfortable beds. Rooms are worn, especially carpets and could use upgrading. Excellent breakfast buffett which is included.

6/10 Okay

Danilo

Liked: Staff & service
Java Paragon Surabaya
Just ok...they are doing renovation in the lobby, and even if they try hard to please the customers, it was quite uncomfortable some evening smell the painting (quite strong) while having dinner. WiFi speed......really low speed. Saying that, me and my collegue we were about to extend 2 more weeks accommodation at Java Paragon, but when we were about to book with Hotel.com, the price for night was almost 3 times more expensive....I don't know if was Hotel.com or Java Paragon policy to increase the price that much, but defiantly (considering the above issue), wasn't right pay more than 80€ per night. We change to another hotel near by.....cheaper and so far better. Thanks for the attention Danilo

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:30 AM
Star Rating
4.0
Address
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java