Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Place to stay for the night

Posted Jan 25, 2015
Room wasn't very clean... But not a bad place to stay for a night. I stayed there to catch my flight the next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 19, 2015
Really friendly staff. Rooms were nice like at any other Best Westerns. Good selection of food for breakfast. Overall satisfying experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2015
nothing special, just same as other hotels... but... a breakfast was very nice!
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Little Rock

Not outstanding

Posted Jan 16, 2015
Pros: Breakfast
1. The carpet in my room was wet on one side; it appeared to have been shampooed with inadequate drying. This left the room smelling musty throughout my stay. 2. There was a large area of red stain on the carpet. 3. Bed is reasonable, maybe a little above average. 4. Breakfast is quite good, with multiple hot and cold choices, including waffles, biscuits and gravy, fresh fruit, and yogurt. 5. Television had poor picture quality. 6. The desk siting results in cramping room space.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2015
Decent hotel stay. Breakfast was good. Room was clean; although little sterile especially bathroom. Location was convenient.
1 out of 5
by A verified traveler

Late airport pickup

Posted Jan 3, 2015
Despite confirmed appointment to pick us at airport, our ride was 30min late and we had to wait in the cold.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Property wonderful, Staff not so much

Posted Jan 3, 2015
Pros: The jacuzzi the next day was relaxing and just the right temp. The room was clean. My daughter said the breakfast was good.
Cons: The training of the staff. I don't expect wonder staff, but posting incorrectly, not trying to figure out the problem and being told I'm wrong?
The good points: The property is one I'm familiar with, as I am a local. The cleanliness of the entire hotel, including the room and the pool/jacuzzi area was on point. Location was great for what we were there for. The smile at check in was warm and welcoming. Unfortunately, that is where the good points end. I booked this room as a HOTEL COLLECTS, which means NOT prepaid. (I should note I work for a hotel, as a night auditor, and have done this job for over 23 years) I was preauthed room and tax plus incidental deposit at check in. Expected. The next day I was preauthed again for room & tax. I informed the morning girl and she was exceptionally rude, told me I was wrong, EVEN when I showed her the transactions. She blamed the girl from the day before, continued to say I was wrong, and then fell apart blaming it on she'd only been there a week. I had to call the auditor that night to straighten out this mess. As of this post, my funds are still being withheld (almost $300).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

A little noisy

Posted Jan 2, 2015
Pros: Easy access from I-5. Very nice room with exception of heating fan which was noisy and needs repair.
Cons: Would request a quiet room, possibly at the back away from the freeway and update heater.
Nice hotel, excellent staff and full hot breakfast. Easy to access on and off highway.
4 out of 5
Recommended
for Families
by A verified travelerfrom Tacoma, WA

Posted Jan 1, 2015
Pros: The beds were very comfortable, and the towels were some of the nicest we have had.
Cons: The pool would be my only comment, if you spend the money for that amenity a little larger with a little deeper end would be nice.
Location: Nothing, just a get away for my grandkids.
The room was extremely clean, beds very comfortable, but the space between beds a little too close for comfort. I would definitely recommend to people, and would be happy to stay again,
4 out of 5
Recommended
for Families
by Sarafrom Auburn, WA

Clean Hotel with Friendly Staff

Posted Dec 26, 2014 on Hotels.com
Booked 2 bedroom suite to take my daughter & a few of her friends for her 13th Birthday. Room was big enough to sleep 6. The girls loved the pool. Hotel was clean and quiet. Free Breakfast was "ok".