Lobby

Reviews of Royal Rose Hotel Ximen

2.5 out of 5
Royal Rose Hotel Ximen
No. 63-1, Xining S. Rd., Wanhua Dist., Taipei

Reviews

8.2

Very Good

Rating 10 - Excellent. 158 out of 462 reviews" "
Rating 8 - Good. 212 out of 462 reviews" "
Rating 6 - Okay. 72 out of 462 reviews" "
Rating 4 - Poor. 17 out of 462 reviews" "
Rating 2 - Terrible. 3 out of 462 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhan Wei, Cheras

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, the price is slightly higher but it's definitely worth it. Take your time to read if you're interested. Check in: It was fast & easy as they were expecting our arrival. Location: It locates at the end of Ximending Walking District where some famous shops locate. Eg: Ah Ma Breakfast, 永和豆奶 (not the one at the entrance), 天天利, two 7-11 and one Family Mart, beef noodles etc... Staff: They're friendly, they helped me to book 3 taxis to HSR station which is 5 minutes drive away (TWD125), they even helped me to call if the shops and restaurants are open because it's CNY period. Room: To be honest, the room is small as it only fit two PCS 24" luggage. Since it's old building layout, one floor only 4 rooms, so yah be considerate haha. It's clean tho. Note: There are space at the lobby with some teas and coffee, some biscuits and it was free and tasty hahaha, you can work and do your things there. I hope my review helps. K thanks bye!
Stayed 2 nights in Feb 2024
Response from Royal Rose Hotel Ximen on Mar 7, 2024
Dear guest,We extend our heartfelt gratitude for sharing your recent stay experience with us and for generously rating us so highly. Despite the constraints posed by our building's layout, we are committed to delivering the utmost in service excellence. Your kind words serve as a source of inspiration for us to persist in our endeavors, and we genuinely value your feedback. It would be our pleasure to welcome you back in the future, offering you even more delightful accommodation experiences.Wishing you a wonderful day ahead.

6/10 Okay

Edeson

Liked: Staff & service, room comfort
Okay for just 1 night
It was alright. The bed was pretty comfortable but there were lots of hair everywhere in the bathroom. It would have been good if it was stated that this room has no windows as I would have probably avoided it but as I am only there for 1 night, it was ok
Stayed 1 night in Dec 2023
Response from Royal Rose Hotel on Jan 16, 2024
Dear Edeson,Thank you for taking the time to provide us with your valuable feedback. We are delighted to learn that you found the bed comfortable during your stay. However, we extend our sincere apologies for any inconvenience caused by the presence of hair in the bathroom.At the Royal Rose Ximending branch, we prioritize cleanliness and are dedicated to surpassing standard cleaning practices. Our commitment includes implementing additional measures such as disinfection and thorough dust removal using lint rollers.We deeply regret the oversight that led to the presence of hair during your stay. Your satisfaction is paramount to us, and we want to assure you that we have thoroughly investigated the circumstances surrounding your order. As a proactive measure, our staff has undergone retraining to prevent similar oversights in the future.Understanding the impact this may have had on your experience, we sincerely apologize for any shortcomings. Regrettably, we did not receive your feedback promptly to address the issue during your stay.We appreciate your understanding and value your input. It is our sincere hope that you will grant us another opportunity to serve you in the future. Wishing you all the best, and may your future experiences with us be seamless and enjoyable.

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly every time we walked into or left the hotel. They would also ask us whether we would like cleaning or not for our room. Room was quite equipped with necessary amenities. Only thing needed to be cautious was the toilet paper couldn’t throw into the toilet as we were told the build has narrow plumbing pipes. Would recommend this hotel for short trips overall.
Stayed 4 nights in Sep 2023
Response from Royal Rose Hotel on Sep 21, 2023
Dear May,It’s great to hear that the staff at the hotel were very friendly and attentive during your stay. I’m glad to know that the room was well-equipped with all the necessary amenities. We apologize that the issue with the narrow plumbing pipes cannot be resolved at the moment, as the building's pipelines are interconnected with other drainage systems that fall beyond the hotel's jurisdiction to address. We will continue to report this situation to the relevant government authorities and hope that, one day, this issue can be fully resolved.We sincerely look forward to serving you again.

10/10 Excellent

Melanie

Traveled with family
Liked: Amenities
Very near to everything.
Stayed 1 night in Sep 2023
Response from Royal Rose Hotel on Sep 10, 2023
Dear Melanie, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

8/10 Good

Hsuet Funn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel is fairly near Ximending. Just a block away so it’s really convenient. There’s food eateries and restaurants around the hotel. The room is small but there’s enough space on the floor for our luggages. Bathroom comes with rain shower but the hotel staff warned us to not flush toilet paper down the toilet as it might cause the toilet to clog. We were to throw it in the bin provided in the bathroom. I think for hygiene purposes, the hotel should at least have bidets installed in the bathroom. There’s only 1 washer and 1 dryer which is located on ground floor next to a communal dining table for guests. The dryer unfortunately was not consistent in the drying so we had to spend quite of coins and time waiting for the clothes to be dry. Hotel staff were all very helpful though.
Stayed 5 nights in Jul 2023
Response from Royal Rosa Hotel on Sep 21, 2023
Thank you for sharing your thoughts with us. It's glad to hear that the location is convenient, and our staff were all very helpful.We apologize that the issue with the narrow plumbing pipes cannot be resolved at the moment, as the building's pipelines are interconnected with other drainage systems that fall beyond the hotel's jurisdiction to address. We will continue to report this situation to the relevant government authorities and hope that, one day, this issue can be fully resolved. Thank you again for taking the time to leave a message, giving us room for improvement. We hope you will give the Royal Rose Group another opportunity to serve you and provide you with a better experience.

10/10 Excellent

Jin

Stayed 2 nights in Jul 2023
Response from 皇家玫瑰西門館 on Jul 15, 2023
非常感謝您的好評!我們非常高興得知您在旅館的住宿體驗非常滿意。皇家玫瑰旅館一直致力於提供最優質的服務和設施,讓旅客感到舒適、放鬆和享受。您的反饋激勵我們繼續提供更好的服務和設施,期待再次為您提供卓越的住宿體驗!

8/10 Good

Siew Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 3 nights in May 2023
Response from 皇家玫瑰西門館(Royal Rose Hotel-Ximen) on Jun 15, 2023
Dear Siew Hin, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories.We sincerely look forward to serving you again.

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, you can walk to North Gate AirPort Express Station or MRT Xiemen station for just 10 mins. An noodle shop open until 4pm which is good for mid night meals. Coffee shop, breakfast place is all around
Stayed 3 nights in May 2023
Response from 皇家玫瑰西門館(Royal Rose Hotel-Ximen) on Jun 15, 2023
Dear Andrew:Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories.We sincerely look forward to serving you again.

8/10 Good

Patcharee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog location Nice staffs
Response from Peter on Dec 31, 2022
Thanks

10/10 Excellent

gaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to atay in Ximending Taipei
Wonderful. Place is clean, staff are friendly. Very near restaurants, shopping Malls And train station.
Stayed 5 nights in Jan 2020
Response from Angel on Jan 13, 2020
Dear guest ~ Thank you very much for writing us a wonderful review like this. It is very delightful to know that you think so highly of us. I have shared your generous comments with everyone in hotel service team. We are truly happy to learn that we could offer you a memorable stay this time. We sincerely appreciate that you choosing Rose Boutique. We always want our guests returning home with a special memory of this city. A memory that would stay in their hearts for long time. We believe all of our efforts will be worthy once seeing smiles from you. Once again thank you for staying with us. We look forward to welcoming you back to here in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Kiki on Dec 25, 2019
親愛的貴賓您好 很感謝您分享您的寶貴經驗,很開心得知住宿期間一切都能令您滿意,也謝謝您特別撥空給予我們良好評價,再次謝謝您並期待與您再相會。祝 順心!

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near ximending
Room was clean with everything required. Staff was polite and helpful.
Stayed 2 nights in Nov 2019
Response from Phoebe on Dec 4, 2019
Dear guest, Thank you for the evaluation, and give us staff affirmative feedback and encourage, we will continue work hard, and expect can for every guest to the good service, and bring the better memories and will expect next travel in taiwan, we can service for you, is the ROSE BOUTIQUE XIMEN HOTEL pleasure, we will look forward your next travel can stay in the ROSE BOUTIQUE XIMEN HOTEL, thank you your precious the evaluation.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is a walking distance from the Ximen square which is pretty convenient to travel around. Staffs there were very nice & helpful. Rooms are clean and exactly like what we’re expected.
Stayed 3 nights in Oct 2019
Response from HANI on Oct 30, 2019
Dear Customer: Thank you for choosing us to stay at the hotel. Thank you again for your recognition and encouragement. I hope you will have the opportunity to serve you again next time! Thank you!!^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from SARAH on Oct 19, 2019
親愛的貴賓您好!感謝您入住玫瑰精品旅館-西門館,並撥空給予我們評價,很高興您滿意此次的住宿,你的評價支持著我們提供更優質的服務給來到這裡的每位住客,謝謝您!期盼能有再次服務您的機會!

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The room is dated, not the same style as shown on Expedia. The noise insulation is poor - you can hear people walking by the room and their conversations. The hot water supply is slow. I had to turn on the hot water for at least a few minutes in order to get hot water... I will not choose this hotel including other branches under this brand.
Stayed 3 nights in Sep 2019
Response from 玫瑰西門館 on Oct 5, 2019
Dear guest! Thank you for your willingness to give us your comments and comments. Your valuable comments will allow us to provide you with better service! We are very sorry, in the experience of your stay, we have not been able to meet your expectations. In the sound insulation section, we will improve even more, thank you!

6/10 Okay

Chew

Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in Sep 2019
Response from Phoebe on Sep 13, 2019
親愛的顧客您好,感謝您給予寶貴的評價,您的評價是我們努力的動力,我們很高興能在地理位置上讓您感到便利,我們也希望除了為您帶來便利,也能為您帶來美好的回憶,我們深刻期盼您下一次的旅遊,希望能再次與您相見,有機會能再次為您服務,謝謝您.祝您順心

8/10 Good

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from PETER on Sep 9, 2019
親愛的顧客您好. 感謝您在此次的旅程中選擇玫瑰精品旅館-西門館入住,同時也感謝您撥空給予寶貴的評價,您所給予的正面肯定會為我們帶來動力,並且會持續帶給每位顧客更好的服務品質,我們期盼能再次參與您下一次的旅程,一起為您創造美好的回憶,感謝您

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Overall, it was a comfort stay. The only downside of the hotel is it can get noisy at night as there are several food stalls located right below of the hotel. It is also located along the main road whereby you can hear the vehicles driving by. Will not recommend if you are a light sleeper. Location wise is convenient as it is located in the heart of Ximending. It is value for money.
Stayed 2 nights in Jul 2019
Response from 玫瑰精品旅館西門館 on Jul 28, 2019
Dear customer Thank you for your comments. We will communicate with the nearby stores again, please reduce the volume of their customers in the evening. Thank you again.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay for 4 Nights
it was a very small boutique hotel but overall was quite a great stay! The room was really very small but it is very neat, tidy and cozy, Just beside the hotel there is a eatery selling local food like braised pork rice and other braised product and they operate till 4.30am. the food was quite nice and cheap too. It was consider quite a good location too. walk about 10 mins you can reach the train station.
Stayed 4 nights in Jul 2019
Response from Phoebe on Jul 17, 2019
Dear guest, Thank you for the evaluation, we will feeling with pleasure and keep work hard bring every guest dedicated services, thank you for the affirmative. we will look forward your arrival again. Thank you so much. we will look forward your next time travel and next stay in the ROSE BOUTIQUE HOTEL - XIMENDING^^

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near ximending
Stayed 4 nights in May 2019
Response from Phoebe on Aug 2, 2019
親愛的貴賓您好,感謝您撥空給予寶貴的評價及建議,能為您服務,我們感到很榮幸,我們衷心期盼能有再次為您服務的機會.謝謝您.祝您順心.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from DEMMY on Feb 1, 2019
親愛的貴賓您好 感謝您所給予我們的支持。 我們所有團隊都將會秉持優良服務精神 , 持續提供給您適切與貼心的服務 , 期待您能再給我們為您服務的機會! 祝您 有美好的一天!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Jan 2019
Response from DEMMY on Jan 9, 2019
Dear guests Thank you so much for your great comment We all hope to welcome you back in the near future! Warm Regard!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pleasant
Overall the stay was good but just encountered water leakages and door malfunctions in the barhroom.
Stayed 3 nights in Nov 2018
Response from 玫瑰精品旅館西門館 on Nov 22, 2018
Dear customer: I am very pleased that you are satisfied with the service of our Ximen Pavilion.... The service enthusiasm of every employee of our Ximen Pavilion comes from the support and encouragement given by the passengers.... We will reflect with the company about this part of the bathroom. I hope to provide a more comfortable environment for the passengers... Thank you for providing us with valuable advice..

10/10 Excellent

Mk, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great location! Highly recommended
Stayed 2 nights in Oct 2018
Response from 玫瑰西門館 on Nov 5, 2018
Hi,Thank you for your evaluation. We are very happy. I hope to see you again soon.

6/10 Okay

Billy, Singapore

Liked: Cleanliness, staff & service
Room too small
Hotel is close to Mrt, around 10min walks. Along the way u can find some interesting shops or delicious food. Take Mrt to go Shiling Night Market is only 6 stops which is quite convenient.
Stayed 4 nights in Sep 2018
Response from 玫瑰精品旅館西門館 on Sep 19, 2018
謝謝您提供如此寶貴的意見 我們一直以提供旅客美好的住宿回憶為目標 關於空調跟電視的問題的部份很抱歉造成您的不便..有任何需求或是需要幫忙都能向櫃檯反應我們會盡力的完成您的需求,這部分我們會再討論以做出改善 再次謝謝您的告知,希望下次來台灣,我們能有機會再為您服務喔~

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from 玫瑰精品西門館 on Aug 31, 2018
親愛的貴賓您好:感謝您給予我們的評價..希望下次還有機會為您服務喔!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Not worth the price
- Soundproofing was a disaster, given there are like 4 rooms per floor, the noise it generates is totally unacceptable. - No mention of earliest check in time in the description, was only told the check in time is 3 PM when arriving at the front desk. - Wifi is slow quite some time, and there are areas that has very low reception.
Stayed 2 nights in Jul 2018
Response from 玫瑰精品西門館 on Jul 22, 2018
Thank you for your response. Make your stay uncomfortable. We are very sorry.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from 玫瑰 on Dec 9, 2018
我們很高興您在玫瑰有美好住宿回憶 您的肯定是我們持續提供好服務的動力 透過我們的官網或FB直接訂房 會有更多的優惠及活動喔!希望我們能有機會再次為您服務 再次謝謝您的肯定

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy and nice
Very friendly and helpful staff! Excellent cleanliness of the room. they have adaptor and charger that we can borrow excellent!
Stayed 1 night in Jun 2018
Response from 玫瑰精品西門館 on Jun 10, 2018
Dear guests, We are very grateful to you for sharing your valuable accommodation experience in the front hall of the Rose Boutique Hall Station. Your valuable opinions are a source of great joy to us. We are also very motivated by all our staff to fulfill our mission. We are particularly pleased to know that you are particularly satisfied with the facilities and good accommodation experience of the hotel. We are honored to leave you with good memories. We sincerely look forward to serving you again

6/10 Okay

Verified traveler

Good Location
Good location near XMD, however rooms are slightly small.
Stayed 4 nights in Feb 2018
Response from F/D SYKES on Feb 27, 2018
Hi, thank you for choosing stay at Rose Boutique Hotel - Ximen Branch. About your comment : rooms are slightly small. We suggests during your next journey, you can choose our Classic room or Deluxe room. Thank you for your comment again, your comment is our motivation. We looking forward to see you next time. Best Regards.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Overall 3.5 out of 5
Not too bad to stay at this hotel. Close to everything!
Stayed 3 nights in Feb 2018
Response from ROSE on Feb 19, 2018
Thank you for choosing our hotel.Thank you for your compliment to us.Hope to choose us again.Look forward to the next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
good service, ok location.
+++ this small hotel has decent service. they provide free laundry and drying service on the ground floor. the staff even helped us to wash and dry it when they saw us carrying the clothes downstairs. there is ample free water bottles and from the dispenser to refill any time and there are small packets of chips for your consumption. ++ the room was clean and nice. my only problem was that there was no heater (or we didnt know how to switch it on). we were freezing as the temperature dropped to 7 deg in taipei in early FEB. + close to several good food locations like lu rou fan, beef noodles and the famous hot pot just opposite. almost 10 mins walk to the xi men di train station though. so if you want to stay 2 mins away, dont stay here. if not, the walk to the train station is alright as there are tons of shops and things to see along the way. + hotel has contact for airport transfer service for 1000 NT for a smaller vehicle. this was cheaper than taking a taxi or uber at that point of time. -- the wifi was really bad. we coudlnt get internet access for the first 2 days staying there. until the last night when we called the reception and they re-set the router. i guess in part, it was our fault for not calling earlier. but i thought we couldnt be the only ones experiencing this.
Stayed 3 nights in Feb 2018
Response from ROSE on Feb 9, 2018
Dear customer:Thank you for booking our hotel.Thank you for your compliment to us.About heating.Sorry we do not currently have it.About any problem.As long as you tell us.We will deal with it immediately.We will improve your question.And return this problem to the head office.Sorry for the inconvenience during your stay.Hope you can choose us again.Let us serve you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Rose Boutique Hotel on Jan 1, 2018
您好~感謝您入住我們旅館,謝謝您肯定我們給我們這麼好的評價,我們會繼續努力,希望下次還有機會再次服務您 :D

10/10 Excellent

Gladys, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff with great location
Hotel located within walking distance to Ximending and 24hr food outlets right beside. Staff is nice and friendly. Room on the smaller side but still comfortable and cosy.
Stayed 6 nights in Dec 2017
Response from Rose on Dec 20, 2017
Dear customer: Thank you for stayed at our hotel.Thanks for giving us a high rating.We will continue our efforts.Hope you can choose us again.Best regards. :D

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Rose Boutique Hotel on Dec 6, 2017
您好:感謝您寶貴的評分,期待您下一次的入住^^

6/10 Okay

Yung Le

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok, but needs better soundproofing
Small but adequate room, clean and front desk service was good. Location is good, handy to Ximen market area. My main issue is noise from other rooms. The bathroom fans from others room were quite loud. Every time anyone around me went into the bathroom I got a loud humming noise from the exhaust fan. At night this was loud enough to wake me up and I'm used to HK traffic noise at night.
Stayed 2 nights in Nov 2017
Response from Rose Boutique Hotel on Dec 11, 2017
Dear customer: Sorry for cause any inconvenience. . Your response we will return to our head office. And make improvements. Thank you for your compliment to us. Look forward to your next time

8/10 Good

Chris, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy boutique hotel
Hotel is located near Ximen station (4 mins walk). Lots of good food nearby. Friendly staff. The hotel kindly let me check in little bit earlier given that the room became available. Room is small but good enough for one person.
Stayed 1 night in Oct 2017
Response from Memon on Nov 16, 2017
Dear customer: Thank you for staying at our Rose Boutique Hotel. All staff welcome you to visit again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in amazing location
We were on our honeymoon and the hotel staff decorated our room, it was so nice! The room was small but very clean and comfortable, the staff were very nice and helpful. The area Is great, just down the street from Ximem market so lots of shopping and food all day and night, we LOVED the energy of the area. Metro station was very close by, and Taipei Main Station was a 10 minute walk away which is so convenient. The room has a very small window which faces a wall so it is pretty much a windowless, very dark but we didn't find this an issue as we were very happy overall, great value!
Stayed 4 nights in Jul 2017
Response from F/D on Aug 10, 2017
Glad to hear you guys love our decorated for honeymoon. And this time for stay experience comment is help us a lot. Hopefully see you next time sooner. All of Rose Hotel Ximen Branch Staff welcome for you:)

10/10 Excellent

Keng Choong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, right from the Reception staffs friendly welcome and helpfulness. On top of this, they replenish the mineral water and snacks everyday which are complementary. Room was comfortable and nice and new.
Stayed 4 nights in Jun 2017
Response from Rose Boutique Hotel on Jun 19, 2017
Hello Very happy you give us great positive, In the future we will be more efforts to provide better service, Hope you come back next time to travel.Thank for you.

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Overall is good, clean room, helpful staff. The thing which I dont like is the room soundproof not good, I can hear people flushing toilet bowl sound. Other than that it is a great stay.
Response from lucas on Apr 20, 2017
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation Thank you for your comments, we will immediately to improve the room's soundproof Apologize for any inconvenience we caused during this period, hope next time have the opportunity to service you again best regards

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I had a really good time in this hotel. When I arrived at noon, the guy at the desk informed me that check-in is normally at 3pm but I could check back around 2pm to see if my room was ready. He gave me a map of the area. I sat, read it, and then walked around and saw that there were so many options for lunch. I was able to check in at 2:30pm when I returned. The room was huge compared to other moderately priced Asian hotels. I was bummed that there was no view of the city from my room but there wasn't one other thing wrong with the room: great bed, great bathroom, lots of space, clean fridge and more. I understand why they have the clause about the noise pollution; I suppose that they can't control what noises the neighbors make. I didn't have any problems sleeping or hearing the tv. The wifi was great! That's a big thing for me. It never dropped nor did I have to wait. I even downloaded an hour long tv show in 20 minutes (that's pretty good for a hotel). Overall, I loved my stay and I would stay there again and recommend it to a friend. :-)
Response from Rose Boutique Hotel on Apr 15, 2017
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation . we will continuing efforts to make the better service to every guest.We look forward to serving you again.Thank you

8/10 Good

Xuanbin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but sufficient
Good hotel staff. Friendly counter stafff, checked in without any hassle
Response from lucas on Apr 3, 2017
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation We look forward to serving you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient cosy hotel
Lovely hotel. Had a pleasant stay here. The staff were nice and helpful towards us. The room cleanliness was excellent. Last but not least the location is great as it is a 5 minutes walk away from Ximending. There are nice breakfast shops nearby as well. Although the room space was a bit small but it was still nice and cosy for comfort. I would definetly reccomend this hotel and come back for a stay again!
Response from LUCAS on Feb 16, 2017
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation ,We look forward to serving you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to shopping and MRT
The staff were all really friendly and helped us with everything. They provided free refills of snack and water. The hotel is close to the Ximen MRT station and is right next to the Ximending shopping area. The room we were in had a queen bed and was a little small but worked out fine.
Response from LUCAS on May 6, 2019
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation ,We look forward to serving you again.

10/10 Excellent

John, San Francisco, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, modern amenities
The staff during the regular business hours were excellent -- very courteous. They even provided laundry service -- you load the clothes in to the washer, and they handle the rest (wash/dry/folding), and you come back later and pick up a laundry basket with your clothing all done! Very nice service. Room was modern, but seemed a bit worn (carpeting and wall scuff marks), but was clean and comfortable. Cleaned daily. Good A/C and climate control.
Response from LUCAS on Dec 24, 2016
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to the all staff such a very nice evaluation Thank you very much for your comments, we will immediately to improve carpeting and wall scuff marks Apologize for any inconvenience we caused during this period, hope next time have the opportunity to service you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, free 24 hours laundry service which was excellent, good location, 2 mins walk to ximending, lots of food options
Response from LUCAS on Nov 23, 2016
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving to us such a very nice evaluation We look forward to serving you again.

8/10 Good

Yao guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very compact but cozy, location is a little walk from the mrt.
Response from General Manager on Nov 17, 2016
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving front staff such a nice evaluation. We look forward to serving you again.Thank you very much

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Khoo Si Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with friendly, helpful and considerate staff. Walking distance from Ximending
Response from General Manager on Oct 3, 2016
Thank you very much for your choice stay the Rose Boutique Hotel- ximen branch and giving us such a nice evaluation We look forward to serving you again.Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel, the staff is friendly and helpful. Love it.
Response from REIKO on Jul 22, 2016
Thank you for your stay in our hotel. We constantly strive to provide quality service for passengers, thank you again for your comments.