Had the worst experience this trip in bangsak!!The restaurant is horrible, both Thai food and western food are really bad, even the smoothies. There’s no other restaurant near by which made it a total nightmare (front desk recommend us to just walk along the beach for 10 mind and there will be another restaurant, ended up walking along the dirty beach for more then 30mins, it was very scary)
Still the room itself is nice and cozy, we love the room and the pool, but that’s pretty much it.........
Service is really bad, the hot water in our room doesn’t work, called front desk for more than 3 times yet no one show up.
We tried to communicate with the hotel manger about how disappointed we were, yet he’s attitude was really bad. Sad that he didn’t “agree” with us that the food is bad and it’s not a problem at all. He didn’t even tried to understand what we are going through. And of course, refuse to refund. We don’t care about the refund that much but his attitude was just unbearable, which made it worse especially we were already so upset about the whole experience.
For this price range, you could find a much better resort with a much better attitude!!!!!