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Shower floor was full of greasy soap residue .
I slipped and fell hard on the ground on my first step into the shower and almost broke the glass door. Luckily no broken bones but was bruised and shocked
Ralph
Stayed 1 night in Apr 2024
Response from General Manager on May 8, 2024
RalphI am so sorry that happened while you were here. We do have anti slip matts available at the front desk for our guest.
So glad you enjoyed the breakfast we do start at 4:30 much earlier than most hotels but we have so many guests working on the Samsung project that have to leave early.
Construction next door and on the entry road was observed.
William
Stayed 2 nights in Feb 2024
Response from GM on Mar 17, 2024
Yes we are working on a better way to capture water runoff to allow it to get back into the ground not down a drain. And the project behind us in another Great hotel coming soon. The parking lot is almost completed, and we will have much more parking with very little waste of water from the Texas Showers we get so often.
10/10 Excellent
Kyle
Feb 25, 2024
Liked: Staff & service
Kyle
Stayed 1 night in Feb 2024
Response from General Manager on Mar 17, 2024
KyleWe look forward to taking care of you again soon.
Great staff and very nice hotel. Safe for a woman traveling alone or alone with your kids. I definitely enjoy my stay when I use this hotel. The staff are so helpful and quickly answer any questions or get you things you need.
Tiffany
Stayed 1 night in Feb 2024
Response from General Manager on Mar 17, 2024
TiffanyI am sorry for getting back to you so late. We loved having you and your children here with us if there is ever anything we can do to make your trip better just let us know
Nice quiet hotel in a quaint town close to Austin. All of the staff were super friendly. There was a baseball park across the parking lot so we could watch the game out of the picture window while relaxing in our room.
Verified traveler
Stayed 2 nights in Oct 2023
Response from GM on Oct 30, 2023
Thank you for taking the time to let us know how we are doing! I hope that while you were here you were able to see more than our baseball fields.
10/10 Excellent
Ashley
Oct 15, 2023
Ashley
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
AshleyThank you for letting us be here for you and the very kind 10 out of 10
10/10 Excellent
Sandy
Business traveler, Traveled with partner
Oct 15, 2023
Very clean
Sandy
Stayed 3 nights in Oct 2023
Response from GM on Oct 16, 2023
SandyThank you for taking the time to let us know that you had a great time and found us very clean we do try to make sure every stay is as amazing as could be.
This was by far the best hotel I have stayed at in a very long time. Super clean. Super comfortable. Spacious. Just all around perfect. Staff was very friendly as well. Loved my stay. Definitely will be back.
Teresa
Stayed 1 night in Sep 2023
Response from GM on Sep 30, 2023
TeresaWe are so happy to see that you enjoyed yourself. We love taking care of our guests and showing the world hospitality is not missing!Please come back again soon.
ChrisThank you for not only giving us a 5 out 5 but to let us know you comfortable and that everyone was nice that you encountered. We read every review so that we can keep on top of any trends that we might miss.
We have stayed here 3 times over the last few years. The hotel is very nice, well kept and the staff is great. My sincere appreciation and gratitude to the staff there the night of 9/1/23. They helped me with a difficult situation. THANK YOU!!!
Flori
Stayed 1 night in Sep 2023
Response from gm on Sep 11, 2023
FloriWe are always happy to welcome you back and helping you was our pleasure.