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Reviews of Herods Herzliya

5 out of 5
Herods Herzliya
Marina Herzliya, Herzliya

Reviews

8.0

Very Good

Rating 10 - Excellent. 120 out of 258 reviews" "
Rating 8 - Good. 75 out of 258 reviews" "
Rating 6 - Okay. 24 out of 258 reviews" "
Rating 4 - Poor. 15 out of 258 reviews" "
Rating 2 - Terrible. 24 out of 258 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ariel

Stayed 1 night in Apr 2024

8/10 Good

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

yariv

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s NOT a hotel. It’s a very well located, quiet condo. The room was small with a limited kitchen. No restaurant but there’re many close by. Do you have access to a good pool, laundry and all of those kind of services. But you don’t have any hotel services to speak of. Ilan Tal was a good experience and I would do it again.
Stayed 1 night in Sep 2023

6/10 Okay

Sophia

Traveled with partner
Breakfast was very noisy
Stayed 4 nights in Aug 2023

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Marina was fun. Great atmosphere
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!!
Great!!! ETTY at the front desk went above and beyond to help us and even walked me outside to show me how to walk by the pier to the restaurants. The food by the pool was awesome !!
Stayed 4 nights in Aug 2023

10/10 Excellent

Shalom

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and facilities (Spa isn't amazing)
Stayed 3 nights in Aug 2023

8/10 Good

Raphael

Stayed 2 nights in Aug 2023

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
amazing stay
Stayed 3 nights in Jun 2023

10/10 Excellent

elior

Liked: Cleanliness, property conditions & facilities
Near the beach
Stayed 3 nights in Jun 2023

8/10 Good

Kimberley

Stayed 1 night in Jun 2023

8/10 Good

ALEKSANDR

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023

8/10 Good

Zvi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Zvi

Stayed 6 nights in May 2023

10/10 Excellent

Bob

Stayed 2 nights in May 2023

2/10 Terrible

Avi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in to the hotel and in our first use of the faucet in the bathroom we found that the floor was flooded with water. We immediately reported the issue to the hotel front desk. Nothing has been done. We went out and comeback and still no fix. We had to put a lot of towels on the floor.
Stayed 1 night in Mar 2023

10/10 Excellent

Sherry

Stayed 2 nights in Mar 2023

4/10 Poor

Yosef

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallways on our floor was dingy and run down. We complained about the slow drain in our shower and nobody showed up for four days. Breakfast buffet is mediocre at best.
Stayed 5 nights in Jan 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by the Marina. Excellent staff and a lot of free parking. The front desk upgraded by room at check-in without asking. Overall very satisfied and I plan to return on a future trip!
Stayed 1 night in Jan 2023

8/10 Good

Gilad

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Regina

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Awful. Worse customer service. Staff was rude, nasty with a lot of attitude
Stayed 1 night in Sep 2022

8/10 Good

Marcia

Traveled with family
Liked: Staff & service, amenities
We thought the rooms we had could use an update. The shower was worn black marble and the grouting had obviously been done over many times. We had no hot water in the bathroom sink our entire stay of 2 1/2 days. We also wished we could have opened our windows. They were locked and we missed having fresh air instead of the air conditioner, especially in the evenings when it was not as hot as during the day. The pool area also needs a makeover. It was simply not an attractive area. On the positive side, the breakfasts were spectacular and the staff was helpful and gracious.
Stayed 2 nights in Sep 2022

2/10 Terrible

haim

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Whatever problem I have with the hotel doesn’t even matter cause I hope you’re gonna be smart enough not to book this place to begin with I have a problem with Expedia taking a very long time to process my full refund promised by the hotel and acknowledged by Expedia but somehow I still didn’t get my money after canceling upon arriving to the hotel because of the low level and completely different from what was represented on the Expedia website This is becoming a bad habit with problems with Expedia constantly with booking and with location not matching descriptions
Stayed 2 nights in Jul 2022

8/10 Good

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 5 nights in Jun 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the way the staff (unique Hai) made me happy and satisfy.
Stayed 10 nights in May 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

2/10 Terrible

lau

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Many issues, here are a few of them: 1. During the stay, cleaning staff stole a large sum of money from our room. Hotel have not follow up or tried to help us investigate the matter. We filled police report and police took it seriously. 2. No security on the premise. You can walk directly form the street to any room you want without using a key nor meeting any security 3. Pool is not working, despite the fact, that it was written on the website that April 1st is day of opening. and this is just the most critical issues
Stayed 4 nights in Apr 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Feb 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

4/10 Poor

Shaindy

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The cleanliness was good, I can’t complain there. But the staff was horrific. There was nobody around, and anybody who was around just looked blankly when we requested anything. We had to go into the restaurant to have a waitress contact the receptionist for her to come out to the front desk where we had been waiting. They told us we weren’t entitled to the rooms with a view since we had children with us so we had to settle for a view of buildings instead. And of course nobody notified of this when we booked otherwise we obviously wouldn’t have booked a hotel on a beach/marina in order to look at the buildings behind. The experience was a far cry from a 5 star hotel and especially from Herods Eilat which is the reason I had been wanting to come here to begin with. Highly disappointing.
Stayed 1 night in Feb 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

10/10 Excellent

fayge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
Response from Adel on Jun 23, 2022
Thanks so much for the review.

8/10 Good

????

Stayed 2 nights in Dec 2021
Response from Adel on Jun 23, 2022
Thanks so much for the review.

8/10 Good

Amitt

Stayed 2 nights in Oct 2021
Response from Adel on Jun 23, 2022
Thanks so much for the review.

8/10 Good

ATALIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Alon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

doron

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Nice location on the Marina
Stayed 12 nights in Aug 2021

8/10 Good

Hai

Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Don’t use this hotel ! I had a reservation and check in from 2 to 3pm, my room was only available at 8pm and I had to sit and wait.
Stayed 1 night in Aug 2021

8/10 Good

rafi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Yehiel Ahikam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Viviane

Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service
Nearby Marina and beach
Stayed 19 nights in Jun 2021

4/10 Poor

Lior

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location!
The hotel is beautiful, we love the pool and the rooms, the breakfast was good. The service could use some improvement (asked for towels and they came hours later) but other than that it was a perfect stay, I would definitely come back!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from lb on Jul 5, 2021
Dear guest, Thank you for your review! Regards, Hotel management

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We did like the fact that we had no view. We did not like the fact that it took almost 1 hour to check in... thus missing the first day at the beach. We believed we had a ground floor with a walk out.. garden of some kind... but were closed in.. not that and not a balcony from our 2nd floor room. Also.. it was virtually the farthest room from the elevators!!
Stayed 2 nights in Jun 2021
Response from lb on Jul 5, 2021
Dear guest, Thank you for your review! Regards, Hotel management

10/10 Excellent

ATALIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from lb on Jul 5, 2021
Dear guest, Thank you for your review! Regards, Hotel management

8/10 Good

Gita

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from lb on Jun 21, 2021
Dear guest thank you for your review! Regards hotel management

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are exceptional particularly in sorting out anything big or small that guests are not completely satisfied with - from Gilad and Mikhail to the Restaurant Manager and the Maintenance and Cleaning Staff. Well done Herods Hertzilya. You truly live up to the Fattel brand of Service with Love. We will definitely recommend you as Tour Guides to our future tourists. Merle Karp - Breathtaking Israel
Stayed 3 nights in Jun 2021
Response from lb on Jun 21, 2021
Dear guest thank you for your review! Regards hotel management

8/10 Good

netta

Traveled with family
Stayed 2 nights in Jun 2021
Response from lb on Jun 21, 2021
Dear guest thank you for your review! Regards hotel management