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Reviews of West All Suite Boutique Tel Aviv

West All Suite Boutique Tel Aviv
12 Hertzel Rosenblum Street, Tel Aviv

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 175 reviews" "
Rating 8 - Good. 62 out of 175 reviews" "
Rating 6 - Okay. 20 out of 175 reviews" "
Rating 4 - Poor. 20 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuval

Stayed 2 nights in Nov 2023

2/10 Terrible

Alexey, Laurel

Stayed 1 night in Oct 2023

2/10 Terrible

Yizhaq

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Don’t ever stay there if Orly is the manager!! She comes to work everyday with a mission to make guests miserable. After 12 years staying here every summer we decided that until this witch is fired we will not stay there again. She turned our vacation to a nightmare!
Stayed 7 nights in Aug 2023

2/10 Terrible

shlomo, dania beach

Stayed 4 nights in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Hotel was packed with people who are not guest of the hotel especially on the weekend Management was not kind, not an hotel I would go back to
Stayed 5 nights in Jul 2023

4/10 Poor

Myla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Liked the size and layout of the room and the easy check-in and the breakfast. Everything else was disappointing: the mean hotel manager (Orly) who blocked our exit and screamed at us when we tried to bring our kids to the pool (which was only open until 6 pm), the lack of direct access to the beach (you have to walk a half mile in the sun on a dangerous road around a construction site to get there), the dirtiness of the elevators and hallways and breakfast tables, the ugly stains on the room furniture and walls…
Stayed 4 nights in Jun 2023

8/10 Good

Rosie, Tomball

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our suite and the refrigerator, stove top, microwave and work area. Small but functional. Staff was helpful as needed, and facility pool was beautiful and enjoyable, along with snack bar on site. Breakfast was a plus, and delicious with nice salads, fruit and omelette to your choosing. Staff at breakfast were kind and attentive. Paying for parking was an extra expense that I would have liked to be included at a hotel, but was worthwhile and accessible. Staff overall were great! Thank you!
Stayed 19 nights in Mar 2023
Response from ליאת on Apr 22, 2023
Good morning CherylWe are glad that you enjoyed your stay at the West Tel Aviv HotelAnd we will be happy to see you again among our guests in the futureBest regardsKabbalah West Tel Aviv

8/10 Good

Iona

Traveled with family
Liked: Cleanliness, staff & service
The suite was nice and spacious. The window was broken and we needed to change rooms. Not many towels were provided and the coffee machine was broken.
Stayed 1 night in Apr 2023
Response from ליאת on Apr 22, 2023
Good morning LunaWe are glad that you enjoyed your stay at the West Tel Aviv HotelWe put sheets and towels according to the number of people in the room. If there are any, you can always call the reception and askRegarding the window, we apologize, but at that moment you were moved to a roomWe will be happy to see you again among our guests in the futureBest regardsKabbalah West Tel Aviv

4/10 Poor

menny

Disliked: Property conditions & facilities
No privacy. Bed sheets was torn. Construction work noise. Bad lighting in the room. Overall appearance was bad
Stayed 7 nights in Jan 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean organized not right at the city center but right on the beach on a close by suburb Car is a must but a nice place to be

10/10 Excellent

OR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not happy
Very noisy, we came to get some rest and sleep well, we weren’t able to get this simple request from luxury hotel. After few times we asked to get our neighbors quiet, they hotel offered us to change room, and we got a new room (in the middle of the night) which was more quiet but very simple and without sea view which I paid extra for this
Stayed 1 night in Oct 2022

4/10 Poor

Yaniv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from West TA on Oct 2, 2022
Hi,sorry to know that you had such a bad experience with us.We improve our sevice every day more and more.Hope next time you will enjoy your stay with usFront DeskWest TA

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, room comfort
We love staying here, this is our 3rd visit The suite gives of you plenty of room and the hotel is quiet. The pool is large and often empty. The downside of staying here is that it is off the beaten track so you have to be prepared to walk to use public transport or use taxis or have a car. Also no on site food but you do have a great beach bar in 5 mins walk and coffee / tea are provided together with simple cooking facilities.
Stayed 7 nights in May 2022

8/10 Good

Orrie

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2022

10/10 Excellent

Karin

Stayed 1 night in Apr 2022

4/10 Poor

Roberto

Disliked: Cleanliness, property conditions & facilities
poorly maintained rooms, very noisy from the aisle of the hotel floor, staff at reception speaking only poorly English, the area around the hotel has nothing, no infrastructure, just empty land and dirty patio and pool area.
Stayed 2 nights in Apr 2022

8/10 Good

guy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was such a bad experience , The room was Disgusting ! The staff was unfriendly ..
Stayed 1 night in Jan 2022

10/10 Excellent

eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from עידית on Nov 8, 2021
תודה על המשוב

6/10 Okay

Eran

Liked: Cleanliness, property conditions & facilities
There is no room service. “Sea view” = partial sea view
Stayed 1 night in Nov 2021
Response from עידית on Nov 7, 2021
תודה על המשוב במלון זה אין שרותי מזון ומשקאות - לכן גם שרותי רוםסרוויס נוף המלון - כפי שמפורסם בכל האתרים הוא צידי לים ותלוי במיקום החדר

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from idit on Oct 17, 2021
thank you for your feedback please let us know how we can improve

10/10 Excellent

Michal

Stayed 3 nights in Sep 2021
Response from idit on Sep 29, 2021
thank you

6/10 Okay

Dafna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from עידית on Sep 9, 2021
נשמח לקבל כל ביקורת לצורך שיפור

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very good location by the beach
Stayed 4 nights in Aug 2021
Response from idit on Aug 18, 2021
thank you for your comet can you give me points to improve

8/10 Good

orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from מיטל on Jul 9, 2021
אורית היקרה, תודה לך על הדירוג הגבוה. נשמח לראתכם שוב אצלנו במלון ווסט תל אביב בברכה, מיטל - צוות הקבלה -ווסט תל אביב

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from מיטל on Jul 9, 2021
קרין שלום, תודה רבה לך הדירוג הגבוה שמחה שהצלחנו להעניק לכם חווית שהות טובה ונעימה. נשמח לארח אתכם שוב בברכה, מיטל

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
No place to drink if you feel thirsty They don’t do room service Always looking for to charge you more than you booked
Stayed 2 nights in Sep 2020

10/10 Excellent

nazem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Adi

Liked: Staff & service
Stayed 2 nights in Aug 2020

8/10 Good

Elad

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Tamar

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

EREZ

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

6/10 Okay

Yaron

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

4/10 Poor

Maayan

Traveled with group
Stayed 1 night in Jun 2020

10/10 Excellent

netanel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a treat!
Stayed 1 night in May 2020

10/10 Excellent

Alon.eytan

Liked: Cleanliness, staff & service, amenities
I love this location by the sea ... the hotel people are very friendly & professional
Stayed 2 nights in May 2020
Response from Anati on May 29, 2020
Dear Alon, Thank you for your positive feedback, I was happy to read that we have met your expectation and you have an enjoyable stay with us. Looking forward to seeing you again at the West hotel.

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & the stuff in the reception super nice & friendly
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from Amnon K. on Jan 5, 2020
Dear guest, Thank you for submitting your kind hotel rating. Best regards, Amnon Katzir Reception & Guest Relations Manager West Boutique Hotel Tel Aviv

8/10 Good

Jacob M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
No shower head in bathtub. Otherwise excellent facility
Stayed 4 nights in Dec 2019
Response from Amnon K on Jan 5, 2020
Dear Jacob, Thank you taking the time to submit your kind hotel review. Regarding your comment on shower head absence, we will further look into this issue, as each of our bathtubs, includes a complete shower set (rail and hand). Looking forward to hosting you soon again. Best regards, Amnon Katzir Reception & Guest Relations Manager West Boutique Hotel Tel Aviv

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Amnon K. on Dec 22, 2019
Dear Guest, Thank you very much for your kind rating. Hope to host you soon again. Best Regards, Amnon Katzir Reception & Guest Relations Manager

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 2 nights in Dec 2019
Response from Amnon K on Dec 10, 2019
Dear Guest, Thank you for taking the time to submit your rating for your recent visit at our hotel. Please accept our sincerest apologies for any inconvenience you have experienced during your stay. I can assure that we will continue our ongoing improvements in order to raise our already high standard of guest satisfaction. Sincerely, Amnon Katzir Reception & Guest Relations Manager West Boutique Hotel Tel Aviv

10/10 Excellent

Sadi

Stayed 4 nights in Nov 2019

8/10 Good

Zvi

Business traveler
Liked: Property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Amnon K on Dec 1, 2019
Dear Zvi, Thank you for taking the time to review and rate your experience at the West Tel Aviv and for your kind rating. Hope to host you soon again. Best Regards, Amnon Katzir Reception and Guest Relations Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Amnon K on Dec 1, 2019
Dear guest, Thank you for taking the time to submit your rating. We apologize for not providing you with a more enjoyable stay and are making ongoing efforts to learn and improve from all reviews. Best Regards, Amnon Katzir Reception & Guest Relations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the hotel staff. The open buffet breakfast was so good, coffee as well. Excellent!
Stayed 1 night in Nov 2019
Response from Anati on Nov 16, 2019
Dear guest, i would like to thank you for your positive feedback, I was happy to read that you had an enjoyable stay with us. I'm looking forward to seeing you again at the West hotel. Best regards, Anat Azulay. General Manager

10/10 Excellent

SIENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We received a warm welcome with Reception Manager Ammon and his team Hadar so helpful in dealing with any issues concerning trips and pèlerinage and Daniel. The breakfast team were amazing, the food was delicious and all arrangements were made to make our stay pleasant and relaxing , we will like thanks Manager Anat and Shaher for all the efforts and extra miles. SHALOM,GOD BLESS YOU. AMEN. We are certainly coming here again
Stayed 3 nights in Oct 2019
Response from anati on Nov 13, 2019
Dear guest, I would like to thank for your warm feedback, I was happy to read that you had an enjoyable stay with us. I'm looking forward to seeing you again at the hotel. Best regards, Anat Azulay General Manager