Outdoor pool, sun loungers
Check availability

Reviews of ALEGRIA Barranco

2 out of 5
ALEGRIA Barranco
Avenida Santiago Puig 3, Arona, Tenerife

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 16 out of 77 reviews" "
Rating 4 - Poor. 9 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Please don’t stay at this place it’s a dump dirty, stinks, sink not draining, shower all filthy water barely running, full of fleece, slept one night and was bitten dozen times. Had reservation for 15 nights and had to run away because staying there just unbearable ended up in emergency room fleece infection ended up infectious Please don’t go there.
Stayed 15 nights in Mar 2024

8/10 Good

Dominic

Traveled with partner
Liked: Cleanliness
Mix of people stay from groups of girls and lads to families and couples, pool can become very busy later afternoon, rooms are clean and tidy. Very quiet in room at night to sleep. Easy walkable to beaches and Siam park. After check out they have a shower and give you new towels to use for them if you ask at front desk

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location and clean
Great location. Close to beach and main area. They also have a shower you can use once youve checked out. Helps when you have a late flight as check out time is 10am. Only problem on our stay was there was a group that made a lot of noise coming back from a night out on a couple of days around 2am/3am but guess we were just unlucky there. Not hotels fault.
Stayed 5 nights in Jan 2024

4/10 Poor

adrian

Disliked: Cleanliness, amenities, property conditions & facilities
My property the bed was facing the patio doors and people were regularly walking past or kids running past. Had to draw the curtain which made it gloomy.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jack

Traveled with partner
Disliked: Amenities, property conditions & facilities
Average hotel for what you pay would be much better if the staff weren’t so rude and unhelpful. My fiancé left my starbucks flasks in the room after checkout we go back 10 minutes later and “no nothing found”… That must be the cleaners rule, whatever is found is theirs so if you’re staying here be very careful with your belongings as you won’t get them back. Has potential to be a nice hotel but needs much better customer service as at the moment it has none.
Stayed 4 nights in Nov 2023

4/10 Poor

Hayley

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dodgy electrics making noise all night, drunk stag parties coming in making noise at all hours. What was supposed to be 3 romantic nights as a couple, we ended up leaving a day early. Good if you like a party and just want to have a bed but other than that don’t do it.
Stayed 3 nights in Nov 2023

6/10 Okay

Alberto

Good location! Good aparthotel. The only bad thing is that needs to be repainted! Overall was ok
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Lovely receptionist, so helpful on check in. Rooms basic with all utensils required. Relatively clean. Excellent location. Small supermarket underneath. Unfortunately noise started at 8 pm with extremely loud music and all different people having long loud conversations and smoking out on the hallways outside doors all night long after their nights out, noise continued until 6 am. More suited to young people on nights out and not for families with children.
Stayed 1 night in Oct 2023

10/10 Excellent

Kristal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean modern. Air conditioning in both the sitting room and bedroom. I would book this property again. It's in a good central location and everything is walking distance.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mohammed

Stayed 1 night in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, room comfort
Good Location Modern
We stayed here for two days at the end of our holiday and it was modern and spacious It was in a good location with plenty of shops and restaurants nearby and a big taxi rank
Stayed 2 nights in Sep 2023
Response from Carmen on Sep 16, 2023
Dear Donald , thank you very much for your feedback regarding your recent stay. We are very happy to know that you enjoyed our facilities. We really look forward to welcoming you again very soon. Best regards.ALEGRIABarranco

10/10 Excellent

philip

Liked: Cleanliness, room comfort
Great location. Fantastic price. Would stay here again no problem. However pool small and paid extra for internet but Wi-Fi was free everywhere and was good so the extra payment was not needed
Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Stephen

Traveled with family
Liked: Room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Carrie

Liked: Cleanliness, room comfort
Rooms were lovely and clean and well equipped. We didn’t use the pool as we felt it wasn’t very communal just more for the rooms that overlooked it. A little noisy at night until 1/2am from the bar below. Would stay again but personally don’t think it is a hotel for a week or longer especially if you like a pool.
Stayed 2 nights in Mar 2023

10/10 Excellent

Elena

Stayed 5 nights in Dec 2022

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

4/10 Poor

David, Wigan

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Great place to stay, see you again soon!
Great place to stay, friendly and beautiful place! One thing it should say about the deposit that’s refunded after the stay, should be stated before hand. Top place and I’ll be back again!
Stayed 3 nights in Jul 2022

6/10 Okay

alison

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from ALEGRÍA Barranco on Jun 1, 2022
Dear Alison, Thank you for letting us know about your positive experience with us, we are glad you had a good time here. We are looking forward to see you soon! Best regards, ALEGRÍA Barranco

4/10 Poor

Andri

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff
Stayed 1 night in Apr 2022

4/10 Poor

carla

Traveled with family
Disliked: Cleanliness
Rooms are dim and narrow. No cleaner throughout my stay. Poor receptionist with an attitude and rude. Slow to check in and check out. Although modern was not very clean. Was given the smallest apartment that had no view. Wouldnt recomend
Stayed 5 nights in Mar 2022

8/10 Good

Mark

Liked: Cleanliness, room comfort
Nice short stay
A decent short stay. Place looks to have been renovated recently.
Stayed 3 nights in Feb 2022
Response from ALEGRÍA Barranco on Jun 1, 2022
Thank you for letting us know about your positive experience with us, we are glad you had a good time here. We would like to remind you that you can always come to reception and we will do our best to help you. We are looking forward to see you soon! Best regards, ALEGRÍA Barranco.

10/10 Excellent

Wiliam

Traveled with group
Liked: Cleanliness, room comfort
Will be back
Great stay we liked it so much we stayed a month very clean great friendly staff modern rooms can’t fault it
Stayed 21 nights in Nov 2020
Response from ALEGRÍA Barranco. on Jun 1, 2022
Thank you for letting us know about your positive experience with us, we are glad you had a good time here. We are looking forward to see you soon! Best regards, ALEGRÍA Barranco.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I did not like the fact that it is closing down after being sold and I can't book for next year. Lovely staff and I wish them all well after the take over.
Stayed 23 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017

6/10 Okay

Lorraine

No air con but main problem were lots of young drunk lads making noise and going for swim in middle of night which is not fair to guests and not safe. Needs security guard/camera on pool. Wished we had paid more to stay somewhere else.
Stayed 7 nights in Jun 2017
Dear guest. Receive our most sincere apologies for this situation. We will take note of your comments fo find a solution for such type of incidents. Best regards.

6/10 Okay

Elizabeth, Edinburgh

Liked: Staff & service
Spring Break
We stayed in a duplex apartment No 132. The apartment needs updating. I believe the spiral staircase will be removed at some point. The cleaning staff come in every day or second day. They keep the apartments as spotless as is possible. The outdoor areas....pool and sun terrace looked good. We didn't use as we had a small outdoor patio area....facing the street, and on a corner. We received the sun all day. The area was a bit noisy due to traffic during busy periods during the day. Wasn't noisy at night.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
This is 2015. You can't be in a hot climate with high humidity and have no climate control in the room. The set up of the beds are in a loft type area. FYI "Heat Rises". I checked in and checked right back out!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Rosie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Very convenient location, easy to get to, close to shops, bars, restaurants and the nearest beach is 5 mins away but if you don't like it - give it another 5 mins and you are on an excellent one, excellent transport links. Staff was very helpful, the room was clean, towels changed daily, hot water any time you need it. There was nothing "not" to like. I'd highly recommend it.

6/10 Okay

Richard, Hastings, uk

Good value for money but!!!
Good location, facilities and cleanliness, within walking distance of beach and harbour. Downside would be, it can be noisy at night on the road outside And the wifi we paid 15 euros for the week was unusable.

10/10 Excellent

Ms.Sheila, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location for short break
My friend and I are are mature ladies young at heart and realistic!!!!! We read the reviews before booking and the consistent message was that the apartments were clean and central. How very true !!!!! We had a lovely one bed apartment at the top of the building with sun and views. The room was clean and ready for us and the receptionist Carmen very friendly and helpfu as we're all staff. We always went out of our way to make time to speak to staff and this ws reciprocated. We had a lovely time with good beaches 10 mins away and tons of places to eat. Would definitely go back

8/10 Good

Derek, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to
Bus from TFS airport 450 basically to the door. Hotel well situated for access to everything. The rooms we had are not for families with small children due to the spiral staircasing but for adults and teenagers its great.

8/10 Good

C, Stockholm

Liked: Cleanliness
Disliked: Room comfort
Simple living close to the beach
Very uncomfortable beds an a bit aloft employers but otherwise very pleasant. They where a bit confused about our booking through Hotels.com when we arrived but everything seemed to be in order after a couple of minutes. The beds where very uncomfortable and the pillows where a joke. Despite that, the neighborhood was great and just 5 minutes walk to the beaches. The pool was nice and clean. The hotel was silent at night and not to crowded during the days either. Close to restaurants and supermarkets and overall very good for that price.

8/10 Good

Angies

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alle gut. Wifi ist sehr langsam
Stayed 2 nights in Apr 2024

10/10 Excellent

martin

Traveled with group
Liked: Room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Javier

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La cucaracha dentro del apartamento ademas de las arañas fueron el recibiendo de un apartamento poco limpio y muy mal preparado para el precio que cobran. Muy desagradable.
Stayed 1 night in Sep 2023

10/10 Excellent

chuming

Traveled with family
Liked: Cleanliness, room comfort
se puede cambiar recepcionista
Si la señora mayor de la recepción puede comunicarse mejor en lugar de dificultar deliberadamente las cosas, la experiencia será perfecta.
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Très moyen
Très correct mais vraiment sans plus. Les photos du site sont largement mieux que la réalité et ce n’est pas correct de procéder ainsi. Les chambres sont OK MAIS pas très confortables : lit et canapé très moyens. La propreté est correcte mais pas excellente. La piscine et les terrasses sont correctes mais ça ressemble davantage à un gite pour ado. Le personnel n’est pas désagréable mais d’une mollesse et d’un manque d’énergie dingue. Bref . Globalement OK mais sans plus. Ça reste cher pour ce que c’est.
Stayed 7 nights in Mar 2023

4/10 Poor

Adrien

Stayed 4 nights in Mar 2022

10/10 Excellent

Francisco J

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Aladdin

Stayed 1 night in Jul 2021
Response from Q on Jul 10, 2022
Thank you for letting us know about your positive experience with us, we are glad you had a good time here. We are looking forward to see you soon! Best regards, ALEGRÍA Barranco.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement est très bien situé mais il demanderait à être remis à neuf et la propreté n'est pas top. Quant à la wifi, elle est aussi très faible. Le personnel est très aimable, rien à redire de ce côté la.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bungalow sporchi con tarme del legno che ricoprono i mobili della cucina e del salottino. Il nostro in particolare aveva una finestra rotta,una lampada rotta, armadio inutilizzabile x la puzza. Musica fino alle due di notte proveniente dal locale sottostante. Ambiente non condizionato e con tutti i servizi a pagamento ventilatore 25 euro di cui 10 di cauzione x una settimana stesso prezzo per il phon. X riuscire a dormire siamo stati costretti a prendere il ventilatore .
Stayed 7 nights in Sep 2018
Response from Director Comercial on Oct 12, 2018
Caro cliente Siamo profondamente dispiaciuti per gli inconvenienti durante il soggiorno. Prenderemo le misure appropriate per evitare tali situazioni in futuro. Grazie per i tuoi commenti

6/10 Okay

LAURA, Milano

Disliked: Cleanliness, staff & service
ottimo prezzo
Nonostante tutto il rapporto qualità prezzo è ottimo.

8/10 Good

Kjell, Kristianstad

Liked: Cleanliness, staff & service, room comfort
Privat lifeguard
Bra med "privat lifeguard", men småbarn behöver ändå ha flytpuffar på sig i den djupa bassängen.

8/10 Good

Maya, Москва

Liked: Staff & service
Хороший отель, но требует ремонт.
Отель сам хороший, но очень старый, номера обшарпанные, сантехника требует замены. В ванной не было никаких туалетных принадлежностей, фен не дают!!!! Очень опасная крутая винтовая лестница в номере, плита влючается очень хитро - нужно одновременно включать таймер и конфорку. Убирают не каждый день и очерь посредственно - только выбрасывают мусор. Полотенца поменяли через 3 дня. Из положительных моментов. Отель находится в очень удобном месте: рядом ост. автобуса 450 из аэропорта, супермаркет Dino, пляж Троя 10 мин. ходьбы. На первом эт. в баре с 21.00 до 24.00 играет живая музыка, караоке. На reception обслуживание очень хорошее - Макс и Кармен. Макс быстро зарегистрировал, дал номер, все объяснил. Интернет платный. Я заплатила за неделю 15 евро. Но из-за каких-то неправильных настроек в моем ПК, и-нет не подключался. Макс пытался помочь, но у него тоже не получилось. Деньги вернули без проблем. Очень удобно, если самолет только вечером, то можно выписаться, оставить вещи в комнате отдыха, после пляжа принять душ в туалете на reception (Кармен выдала чистое полотенце), привести себя в порядок и спокойно ехать. Без долполнительной платы. В ресторане скидка 10% для проживающих в бунгало. Готовят вкусно.