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Reviews of Hotel Masyu

2.5 out of 5
Hotel Masyu
2-3-22 yunoshima Kawakami, Teshikaga, Hokkaido-ken

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 54 reviews" "
Rating 8 - Good. 28 out of 54 reviews" "
Rating 6 - Okay. 12 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Normal
It is a very old hotel with only stair and far away and noisy
Stayed 1 night in Feb 2024

8/10 Good

Lai Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

choo chai

Traveled with partner
Liked: Staff & service
Over all OK
Stayed 4 nights in Feb 2023
Response from t-k on Feb 27, 2023
ありがとうございました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from kigure on May 8, 2019
Thank you for your staying and write a review, see you again.

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and adequate hotel
We arrived at Hotel Masyu with the counter staff saying they did not have our booking so it got me a little worried. Thankfully they accepted my physical Expedia booking confirmation slip I printed before my trip. I wouldn't say Hotel Masyu is old, but it is a little dated. Everything else was still up to my standard - level of cleanliness, hospitality service standard, food quality (I had their breakfast). Room size was a little small for me, but it was definitely sufficient for 2 pax with 2 luggages. You would need to reconfigure the furniture arrangement slightly to lay your luggages. There's no lift in Hotel Masyu, so travellers with mobility challenges need to take note. Their staff did help us to bring our luggages up to our room when we first arrived so that was really helpful.
Stayed 1 night in Jun 2018

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, room comfort
Place to rest
Stay is satisfactory. Facilities including tatami mat is dated. Should renovate.
Stayed 1 night in Jun 2017

8/10 Good

Ee Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, bathroom is tiny but you can always go shower at the hot bath in the hotel.
Stayed 1 night in Jun 2017

8/10 Good

Carlos, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice, spacious, staffed by cool people
Despite the language barrier, the driver was always ready to help shuttle between the rail station and the hotel. The general manager (owner?) is a jack of all trades, a very serious man who speaks English haltingly but who showed great care toward our well-being, logistics, breakfast (we were granted a private dining room and were served Japanese fare, not my first option but very nice anyway). Thank you for all the help.

8/10 Good

Sally, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value and comfortable stay
Hotel Masyu was a good value hotel for our young family and it had everything we needed. The private bathroom was a bonus. We had a Japanese style room and would recommend it to anyone.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly and helpful service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience even though I stayed over only one night.

8/10 Good

????

お風呂が少し暗かったかな、回りにお店が少ない、あとは可もなく不可もなし。
Stayed 1 night in May 2024

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ネット情報では、改築30年。まさに、そういう感じでした。 スタッフの対応、とてもよかったです。おいしい夜ご飯が食べれるところを尋ねたところ、外まで出て案内してくださいました。
Stayed 1 night in May 2024

8/10 Good

ミツヤス

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ユウジ

Traveled with family
施設は古いけど温泉は気持ちいいし、周辺施設も（飲食店、コンビニ）も徒歩圏内でした。
Stayed 1 night in Apr 2024

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Fung

Stayed 1 night in Oct 2023

6/10 Okay

KIKUCHI

Stayed 1 night in Sep 2023

10/10 Excellent

Shingo

Stayed 1 night in Sep 2023

10/10 Excellent

Sekio

Stayed 1 night in Aug 2023

10/10 Excellent

あきたか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は年季が入っていますが、掃除が行き届いており、清潔感は全く問題なく気持ち良く過ごせました。また、アメニティにお茶なども用意してあり、お値段以上のサービスでした。 1つ、予約の際に喫煙部屋になってしまったのは、どこかに記載があったのか、全部屋喫煙部屋なのか分かりませんが、やはり少し臭いがしました。それでも少し経てば慣れるくらいの臭いだったので助かりました。
Stayed 1 night in Aug 2023

4/10 Poor

エツコ

Stayed 1 night in Aug 2023

8/10 Good

Makiko

Stayed 1 night in Aug 2023

8/10 Good

KAZUYOSHI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

HONGSUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

ヒロヨシ

Disliked: Cleanliness, staff & service, property conditions & facilities
お風呂に浸かって疲れを取ろうと大浴場に入ったのですが湯船の掃除を何ヶ月もしてないかのような汚れがお湯に浮いてて慌てて出てきました。 朝食も期待外れでした。 値段相応といえばそうですがあまりおすすめできる宿ではないです。
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Discreto hotel in buona posizione
Camera troppo piccola per 3 persone con rispettivi bagagli, aspetto un po’ trasandato. Buona e abbondante la colazione tradizionale. Gentile e disponibile il personale. Buona la posizione. Non buono il rapporto qualità/prezzo.
Stayed 2 nights in Apr 2023
Response from t-k on May 26, 2023
ありがとうございました。

10/10 Excellent

LAI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from t-k on Mar 24, 2023
Thank you

6/10 Okay

PuiPui Davila

Stayed 3 nights in Feb 2023
Response from t-k on Mar 3, 2023
Thank you for your staying.

10/10 Excellent

Takuo

Stayed 1 night in Feb 2023
Response from t-k on Feb 27, 2023
ありがとうございました。

6/10 Okay

Yasuko

Traveled with family
全てが昭和感があり古く珍しくはありますが、リーズナブルですし外には飲み屋さんや居酒屋があるので便利。温泉は無色透明タイプですが次の日は肌がツルツルになりました。
Stayed 1 night in May 2022

8/10 Good

Mioko

Liked: Staff & service, room comfort
全体的には満足です。細かい点ではいくつか。
全体的には満足しています。レンタサイクルが無料で重宝しました。「大浴場」の更衣室が手狭でいつ行っても混雑していたこと、窓の桟など清掃できていないことが気になりました。また、ホテル自体に直接関係することではないですが、周囲には廃業したホテルや開店しそうにないバーが目立ち、川湯温泉と比べややさびれた雰囲気でした。なお、徒歩5分くらいにコンビニがあるので、必要物資の調達には困りませんでした。
Stayed 1 night in Sep 2021

8/10 Good

Yusuke

Liked: Cleanliness, staff & service, room comfort
部屋が広くて快適でした。
部屋は広くて快適でした。設備は古いのが否めませんが、状態は良くキープしていました。 大浴場はお湯は良かったのですが、洗い場の数が少なくて捌ききれていませんでした。 後から来た若い人たちが、人数分の洗い場の空きが無いと分かると掛け湯だけしてそのまま洗わずに温泉に浸かっていたのには閉口しました。洗ってあって浸かりにきたのかと思ったら、出てから体を石鹸で洗っていたので洗わずに入ったみたいで汚く感じて途中退室しました。 ホテルのせいではないのですが、洗い場が少ないなら入場制限かけるなど対応して欲しいです。
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉街が、寂れていた。近くに、食べる所が無い。
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from masyu on Oct 10, 2019
Thank you for your stay and comment for us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from masyu on Sep 11, 2019
Thank you for your staying and comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from masyu on Aug 21, 2019
Thank you for your staying.

6/10 Okay

MING CHI

2樓的老飯店的，純粹睡一晚的家庭，算還可接受。
Stayed 1 night in Jul 2019
Response from Masyu on Jul 26, 2019
Thank you

10/10 Excellent

Sau Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and the price is fair good.
Stayed 1 night in Jul 2019
Response from Masyu on Jul 26, 2019
Thank you for your staing and kind comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很傳統的温泉酒店！值得推薦！
價價比高的一間溫泉飯店！去摩周湖只要二十分鐘車程，值得推薦！
Stayed 1 night in May 2019
Response from t-k on May 31, 2019
Thank you for your staying and kindly comment, good life!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Gutes Hotel, hat aber schon bessere Zeiten gesehen
Großes, gut ausgestattetes Zimmer im japanischen Stil. Bequemes Futon-Bett auch dank weicher Tatami-Matten. Japanisches Frühstück im Zimmer -top Freies WLAN Leider wird im Hotel geraucht. Hotel wirkt teils nostalgisch, teils einfach alt. Der ganze Ort ist sichtbar in einer wirtschaftlichen Krise.
Stayed 3 nights in Aug 2018
Response from t-k on Sep 5, 2018
Thank you for your coment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일본식의 편안한 잠자리였습니다
Stayed 1 night in Jul 2018
Response from t-k on Sep 5, 2018
Thank you for your coment.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
建物が古いので仕方ありませんが、ハエ・蚊の侵入がありあまり気分の良いものではなかった。エアコンが無い事も要因
Stayed 1 night in Jul 2018
Response from t-k on Sep 5, 2018
Thank you for your coment.

6/10 Okay

Verified traveler

8/10 Good

Lee, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
經濟實惠的傳統旅館
在弟子屈町內，開車相當方便。二樓是房間一樓是餐廳和湯屋，我們住的和室相當大，要睡三個人都沒有問題。第二天是傳統早餐，服務都很周到，價錢也算實惠，如果想要住傳統旅館這間摩周旅館算是不錯的選擇。
Stayed 1 night in Feb 2018
Response from t-k on Apr 11, 2018
Thank you for your staying and kind comment, see you again.

8/10 Good

Shun Kwong

Stayed 1 night in Sep 2017