Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malden, MA

Great hotel that may as well be in Boston

Posted Jul 22, 2015
Hotel location so close to Boston you would not know you are actually in another city. Hotel front desk people just friendly, not exceptionally friendly. I found people that cleaned rooms much friendlier and happy.
Comment from Hotel Management
Jul 31, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your experience at the Residence Inn by Marriott Boston Harbor on Tudor Wharf with us. Charlestown is the oldest neighborhood in Boston and with our convenient waterfront Pier location, downtown Boston is just footsteps from our doors. We do apologize if you felt the service levels you received were not up to par and we will be sure to share your comments with our staff. We hope to be able to welcome you back in the future and thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great hotel close to everything

Posted Jun 29, 2015
Pros: We liked the large room and the location was close to everything. The view was beautiful
Cons: I could not find any thing that I would improve
Location: Bunker Hill was within easy walking distance. The USS Constitution was just a block away.
WE loved our stay at Residence Inn. Our room was terrific. OUr view was perfect. It was a joy to wake up each morning to the Harbor view.
Comment from Hotel Management
Jul 7, 2015 by HotelMgmt, Hotel Management
It’s wonderful to hear that your recent stay at the Residence Inn by Marriott Boston Harbor on Tudor Wharf was exceptional. Waking up to the peaceful harbor waters is a great way to start your day! Thank you for taking the time to share your experience with us and we look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Nice Hotel Close to TD Garden & Other Attractions

Posted Jun 25, 2015
Very helpful and accommodating staff. Well kept premises in a nice area walking distance to TD Garden, Hop On Hop Off Tours, USS Constitution and a few restaurants. Would stay here again
Comment from Hotel Management
Jul 7, 2015 by HotelMgmt, Hotel Management
We’re so pleased to hear that your experience at the Residence Inn by Marriott Boston Harbor on Tudor Wharf was enjoyable! Thank you for mentioning the stellar service you received from our staff; we will be sure to share your comments with everyone. We look forward to welcoming you back and thank you for your kind review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Home away from home

Posted Jun 23, 2015
Pros: The Staff. the location and the hotel is very convenient and comfortable
Cons: Rooms could use some updating but are still very nice.
Location: Near the Navy Yard, a shuttle boat ride away from the aquarium, Faneuil Hall, Quincy Market, North End, Charlestown,Bunker Hill,Freedom trail........
We have relatives living in Boston so we've stayed at the Residence Inn many times. The rooms are a little dated but very clean and comfortable. The hotel is convenient to all the sights Boston has to offer but most of all we love the Staff. They are so helpful and when you arrive they make you feel you've just returned home. The breakfast crew is the best.
Comment from Hotel Management
Jun 30, 2015 by HotelMgmt, Hotel Management
We’re delighted that you consider the Residence Inn by Marriott Boston Harbor on Tudor Wharf your home-away-from-home when visiting Boston. It is always our pleasure to welcome you and we hope to have many more chances in the future! Thank you for mentioning our convenient location and for your compliments for our staff. We hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Nice location.

Posted Jun 14, 2015
The hotel is in a nice location. However, the bed was very uncomfortable and the parking was difficult.
Comment from Hotel Management
Jun 22, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience with us. While we’re pleased to hear that our central location worked out so well for you, it is disappointing to hear that you faced challenges during your stay. For any future stays, please don’t hesitate to reach out to us immediately with any concerns. We will do our best to ensure that your stay is exceptional. Thank you for your review of the Residence Inn by Marriott Boston Harbor on Tudor Wharf.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very Nice hotel;close to all the historical sites.

Posted Jun 7, 2015
Pros: This hotel is clean. The staff is extremely friendly and helpful.
Cons: Access to the internet could be easier. We had to contact tech support and spent about an hour working with them to be able to get the free internet.
Location: The location is great for getting to visit all the historical sites by walking or using the MBTA. Plenty of restaurants and CVS stores nearby, too.
We had a wonderful time at this hotel. Everyone was very nice and helpful. The daily breakfast was great and convenient. I wouldn't hesitate to stay here again. Also, it is very close to the MBTA making it easy to get everywhere without renting a car if you choose to do so.
Comment from Hotel Management
Jun 15, 2015 by HotelMgmt, Hotel Management
We’re very pleased to hear that your recent stay at the Residence Inn by Marriott Boston Harbor on Tudor Wharf provided you with the convenience and amenities you needed to make your stay in Boston memorable. We regret to hear you had problems with connectivity and will have our IT Techs look into what may have been the problem. Thank you for your kind review; we hope to welcome you back again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Leiden

Geweldig verblijf gehad

Posted Jun 4, 2015
Pros: Het hotel heeft ern geweldig gratis ontbijt en de andere voorzieningen zijn ook prima. Fijne grote kamer die goed schoongemaakt wordt.
Cons: Misschien een restaurant er bij met een terras waar gegeten kan worden buiten bij de haven. Het is een geweldig terras wat uitgebaat moet worden!
Location: De haven en wat monumenten, en het oude centrum zijn op loopafstand van het hotel. Verder zijn er altijd taxi's te regelen.
Het personeel is uitermate vriendelijk en behulpzaam. Ons zoontje van 21 maanden rende steeds langs de balie maar ze bleven lief voor hem. Wij konden ook altijd een beroep op ze doen, ze waren allemaal lief en behulpzaam. Fijn is dat de kamer schoongemaakt wordt op het moment dat je weg bent, en dus niet per se om 10 's ochtends.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Close to waterfront, easy walk into main town

Posted Jun 1, 2015
Pros: Clean, comfortable, good location and value for money compared to others closer to the centre of Boston.
Cons: More seating required for breakfast, if the weather had not been good so we could sit outside there would not have been enough space for everyone.
Location: Boston is a lovely place. We enjoyed walking around soaking up the atmosphere and managed to fit in seeing a baseball game at Fenway park.
This hotel was in a very good position and, although a little further out of the main town than others I had viewed, represented good value for money. It was a 15 minute walk to the North End and the nearest subway station about 10 minutes. The room was clean and comfortable and, although our room faced on to the highway at the front, there was hardly any traffic noise and it certainly did not prevent us from getting a good nights sleep. The staff were very friendly and helpful explaining the subway system to us and providing any information required. Breakfast was good with a wide variety of options and we sat outside on a couple of mornings as the weather was sunny.
Comment from Hotel Management
Jun 8, 2015 by HotelMgmt, Hotel Management
We’re delighted to learn that your recent stay at the Residence Inn by Marriott Boston Harbor on Tudor Wharf provided you with an affordable, comfortable and convenient place to stay while in Boston. How wonderful to hear that you were able to enjoy breakfast in the fresh morning air! We appreciate your suggestions and will take them into consideration should any changes be made to our dining area. Thank you for your kind review and please, come again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Did the trick

Posted May 25, 2015
Pros: It was just what we needed. Breakfast was good, and the kitchenette was nice. Pool and hot tub were also a plus.
Cons: The price, the "cancellation" policy, and the parking were not great.
I was here for a weekend for graduation with my other half. It was a pleasant stay overall. There were some good parts and not so awesome parts. Good first: It was convenient to have an equipped kitchenette. The hot tub and pool were nice. Breakfast was good. The room was clean. There were no hitches when we got there. Everything went smoothly. Not so good: The price was way too expensive for what it was--a standard room. It was, however, a busy weekend. Then, Expedia's free cancellation--doesn't apply. Maybe the cancellation would have been free on Expedia's end, but the hotel would not allow me to cancel my room when I called. I noticed that I had meant to get a room at the Residence Inn Boston Harbor location, but I had booked the Tudor Whorf location. I tried to switch locations, but I was informed that I would be fully charged for the Tudor Whorf location, in spite of giving the cancellation notice nearly a week out. That's the hotel's policy, apparently. So, when Expedia says they have a free-cancellation policy, but it may not apply to certain hotels, just know that the Residence Inn is one hotel whose cancellation policy does not align with Expedia's cancellation policy. Parking was disgruntling. You had to pay for valet or pay for the lot. Either way, it was inconvenient because we had to drive to all of our locations in Boston.
Comment from Hotel Management
Jun 2, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at the Residence Inn by Marriott Boston Harbor on Tudor Wharf. We’re happy to read that you both were able to have a relaxing weekend, enjoying our indoor heated pool and luxuriously appointed guestrooms. We do regret that your reservation wasn’t able to be modified and hope that if you ever are looking for a Boston area hotel in the future, you will consider staying with us again. Thank you for your kind review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Good expirence nice hotel nice location very friendly staff very knowledgeable
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your positive experience with us at the Residence Inn by Marriott Boston Harbor on Tudor Wharf. We're so glad to hear that you enjoyed many aspects of your visit. We hope you'll think of us again.