Double Room, Partial Sea View (Large) | Minibar, in-room safe, individually decorated, desk

Reviews of Colors Urban Hotel Thessaloniki

4 out of 5
Colors Urban Hotel Thessaloniki
13 Tsimiski Street, Thessaloniki, Central Macedonia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 401 reviews" "
Rating 8 - Good. 112 out of 401 reviews" "
Rating 6 - Okay. 21 out of 401 reviews" "
Rating 4 - Poor. 6 out of 401 reviews" "
Rating 2 - Terrible. 5 out of 401 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Spiros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a good location. We really liked breakfast and the beds and rooms were very comfortable. I would have preferred a nicer bathroom... but what was there was acceptable and clean.
Stayed 1 night in May 2024

10/10 Excellent

Tal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located just one block from Ladadika with its restaurants and other fun places, 2 blocks from the Port. Every attraction and a place of interest in the city center is within a walking distance. The staff is excellent. Very helpful. Be aware that rooms facing Tzinitski str - are quit noisy. If you want quiet - ask for rooms facing the back. You'll be above a sweet alley without any car. Every room is decorated differently, the restaurant is great - either the buffet breakfast or the a-la-cart. We highly recommend this hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything
Stayed 1 night in Mar 2024

10/10 Excellent

Kesley

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2024

8/10 Good

Theodora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very central and very good decoration. The room who chose was in front of the main street so it was a bit noisy during the early hours, and there is no fresh air when you open the windows. The staff were very helpful. The television was not working and we asked assistance. They mentioned that someone is going to look into it the next day as it was late but 2 female members of staff, entered the room although my friend had put the sign 'do not disturb' they entered while he was sleeping and he was a bit confused as they were speaking in Greek. But overall good experience!
Stayed 3 nights in Dec 2023
Response from COLORS team on Jan 26, 2024
Dear Theodora,Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Alexsandr

Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of the property was ideal - just a 5 minute walk from the sea front and about 10 minutes from Aristotelous Square (depending on your speed!) Close to the markets and Ladadika where there are loads of restaurants and bars.
Stayed 4 nights in Oct 2023
Response from colors on Oct 27, 2023
Dear Helen,Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ariel

Stayed 2 nights in Sep 2023

8/10 Good

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located however if your room is facing the main street, it can be noisy all through the evening
Stayed 1 night in Sep 2023
Response from colors on Sep 21, 2023
Dear Tom,Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

6/10 Okay

ran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dissatisfied
Very noisy small rooms. We had to change a room due to terrible street noise .the windows are not isolated from noise and the offer of ear plugs are insulting.
Stayed 2 nights in Sep 2023
Response from colors on Sep 21, 2023
Dear ran,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a base for a short city break to to take in a European football tie with my 18 year old son, hotel was perfectly located not far from the cities nightlife, waterfront and sightseeing. Breakfast was great and the outdoor space was superb in the morning sunshine under the orange trees.
Stayed 2 nights in Aug 2023
Response from colors on Sep 8, 2023
Dear Douglas, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

8/10 Good

hakan

Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, staff great.
Stayed 3 nights in Aug 2023
Response from colors on Sep 8, 2023
Dear Ricardo, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

Ioannis

Stayed 1 night in Aug 2023

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Best located hotel in Thessaloniki, staff are great and knowledgeable.
Stayed 2 nights in Jun 2023
Response from colors on Aug 18, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

MARIA MAGDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pity it was only for one night...
Very centrally located, very clean, comfortable and with helpful staff members. The high ceiling rooms are a plus - my room had a side balcony too which gave it an edge.
Stayed 1 night in Aug 2023
Response from colors on Aug 11, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

dror

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Clean space. Great staff
Stayed 2 nights in Jul 2023
Response from colors on Jul 28, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Convenient to everything, great staff, wonderful breakfast and a terrific front desk. Highly recommend!
Stayed 2 nights in Jul 2023
Response from colors on Jul 28, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the room was boiling hot when we arrived and it took it very long to chill...... The room was fair and basically comfortable, they'd prepared us an early takeaway breakfast and we were super friendly and service-oriented.
Stayed 1 night in Jul 2023
Response from colors on Jul 28, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

Michael, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent!
Stayed 1 night in Jul 2023
Response from colors on Jul 21, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

Yaniv

Stayed 1 night in Jul 2023

6/10 Okay

Marie

Traveled with group
Disliked: Staff & service
The hotel is well situated for shopping and dining. The best restaurant turned out to be the cheapest and the worst restaurant turned out to be the most expensive. The AC kept turning off and certain things were inconvenient: lighting, mirror, & outlet placement made it difficult to get ready (do hair and makeup). The bathroom was not well ventilated so it left the room too damp to get ready in. The sinks were shallow and square so water went everywhere. Some staff weren’t friendly- especially the man on night shift. Seemed put out if you asked him a reasonable question. For some reason all the towels smelled like cooked lamb. Wouldn’t stay there again.
Stayed 4 nights in Jul 2023
Response from colors on Jul 21, 2023
Dear Guest,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team

10/10 Excellent

Brandon

Stayed 4 nights in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Wonderful stay at this property. Excellent location and the staff were amazing and very accommodating. Would definitely stay there again
Stayed 2 nights in Jul 2023
Response from colors on Jul 14, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

Catherine

Stayed 1 night in Jun 2023

10/10 Excellent

Ellany

Liked: Cleanliness, staff & service, property conditions & facilities
My kids kept saying it was the best hotel ever. They loved the king sized bunk beds. Staff very friendly and welcoming. Food wonderful
Stayed 2 nights in Jun 2023
Response from colors on Jul 7, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

8/10 Good

Marian

Stayed 4 nights in Jun 2023

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A small boutique hotel with fun theme rooms. Rooms were spacious and well appointed. A great location to restaurants and walking to key sites in Thessaloniki. Will recommend to friends and family ;)
Stayed 3 nights in Jun 2023
Response from colors on Jun 22, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

8/10 Good

peeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
I liked the design o the place! So great colors! Nice small ideas. Also: friendly front desk, great location. Parking quite near and not expensive at all! I picked the place by price,l so obviously happy with my pick!
Stayed 1 night in May 2023
Response from colors on Jun 9, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

2/10 Terrible

NIKOLAOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serious hygiene problem
There were so many problems during our stay. The room was not clean as expected, our balcony was full of dove’s residuals, raising serious hygiene concerns. The elevator did not work two times during our stay and some stuff were indifferent.
Stayed 3 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These giys go an extra mile in the coolest big city I’ve seen so far.
Stayed 1 night in May 2023
Response from colors on Jun 9, 2023
Dear Guest,Our goal at COLORS is to provide the highest possible level of service, for you to have the most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we have high standards for your stay and that's why we are one of the top travelers' preferences. Sometimes due to human error something can escape our attention and we are sorry you had this experience. If we had known about it during your stay we would have served accordingly.You can always inform the COLORS Ambassadors in time so that they can serve your needs and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not having lived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds your expectations.Yours sincerely,The COLORS team

10/10 Excellent

Eitan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!!!
Stayed 4 nights in May 2023
Response from colors on Jun 9, 2023
Dear guest, Good morning from the entire COLORS team and beautiful Thessaloniki. We would like to thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all service functions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessary information to enjoy the city like a local and to help you with all your needs, as this is for us genuine and beautiful hospitality. We are looking forward to having you with us again and are wishing you a great day. Yours sincerely, The COLORS team

10/10 Excellent

GORAN, Skopje

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good design and clean facilities. Noisy
Stayed 1 night in Apr 2023
Response from COLORS team on Apr 28, 2023
Dear Goran,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Denem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hood
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Great Location!
A gem of a hotel. Great location. Staff was very helpful. Our breakfast was included in the price of the room. Many selections.
Stayed 2 nights in Apr 2023
Response from COLORS team on Apr 28, 2023
Dear guest,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Eleni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Thessaloniki
Amazing service from the bar restaurant staff regardless of how busy it always is as it’s very popular to locals too. Special thanks to Tassos at the reception for the unconditional service and efficiency with a smile. Many thanks, we will return soon.
Stayed 1 night in Apr 2023
Response from COLORS team on Apr 28, 2023
Dear Eleni,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Yossi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 5 nights in Apr 2023

10/10 Excellent

Eleni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay !
I enjoyed great service, the rooms are beautiful as described, the food simply delicious and with massive portions, the location just ideal. Highly recommended
Stayed 1 night in Apr 2023
Response from COLORS team on Apr 28, 2023
Dear Eleni,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that we managed to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Ercin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect Concept is very nice Foods are delicious
Stayed 1 night in Mar 2023
Response from COLORS team on Apr 28, 2023
Dear Ercin,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that wemanaged to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Angela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had beautiful architecture
Stayed 1 night in Mar 2023
Response from COLORS team on Apr 28, 2023
Dear Angela,Good morning from the entire COLORS team and beautiful Thessaloniki. We would liketo thank you for your helpful review and your kind words. We are happy that wemanaged to make your stay at our hotel special. Reviews are useful for all servicefunctions that we are able to offer the highest standards of service at all times.Our helpful staff is always at your disposal to provide you with all the necessaryinformation to enjoy the city like a local and to help you with all your needs, as this is forus genuine and beautiful hospitality.We are looking forward to having you with us again and are wishing you a great day.Yours sincerely, The COLORS team

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Fitim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Josek berek

Stayed 1 night in Feb 2023

8/10 Good

Troy

Liked: Cleanliness, staff & service
The hotel is in a great location, but it is dated. I was in a building next to the main hotel. The entrance door was always open which is a bit unnerving given anyone could have access. My room faced the main street which is extremely noisy. Ear plugs did not help. The bed was comfortable, breakfast delicious and I was within walking distance of most main attractions. Unfortunately, I would not stay here again.
Response from COLORS team on Apr 28, 2023
Dear Troy,Our goal at COLORS is to provide the highest possible level of service, for you to havethe most beautiful COLORS experience.We are sorry to read that you have encountered these problems. At COLORS, we havehigh standards for your stay and that's why we are one of the top travelers' preferences.Sometimes due to human error something can escape our attention and we are sorryyou had this experience. If we had known about it during your stay we would haveserved accordingly.You can always inform the COLORS Ambassadors in time so that they can serve yourneeds and we can correct any omissions on the spot.We wouldn't want you to leave COLORS with a mediocre experience and not havinglived the full COLORS experience.We will be happy to see you again in our premises with a stay that exceeds yourexpectations.Yours sincerely,The COLORS team

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2022

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022