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Rating 10 - Excellent. 100 out of 341 reviews" "
10 - Excellent
100
Rating 8 - Good. 152 out of 341 reviews" "
8 - Good
152
Rating 6 - Okay. 64 out of 341 reviews" "
6 - Okay
64
Rating 4 - Poor. 15 out of 341 reviews" "
4 - Poor
15
Rating 2 - Terrible. 10 out of 341 reviews" "
2 - Terrible
10
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Lindy
May 8, 2024
Liked: Property conditions & facilities
Great position, close to public transport and tourist information centre. Simple but enjoyable breakfast.
Lindy
Stayed 3 nights in May 2024
Response from 東横INN徳島駅前 くちこみ担当 on May 9, 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
4/10 Poor
Verified traveler
Nov 24, 2023
Liked: Cleanliness, staff & service
Thin walls and slow internet
The hotel itself is fine and location is good. But the walls are paper-thin. I could hear what the neighbours was talking about. And the internet is sooo slow.
Verified traveler
Stayed 1 night in Nov 2023
Response from 東横INN徳島駅前 くちこみ担当 on Jan 27, 2024
Thank you very much for using our hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.
8/10 Good
Ralph
Apr 26, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Ralph
Stayed 1 night in Apr 2022
10/10 Excellent
Verified traveler
Traveled with group
Feb 13, 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
size of the room is very small but very convenient with the facilities
Verified traveler
Stayed 2 nights in Feb 2020
6/10 Okay
Verified traveler
Traveled with family
Jul 31, 2019
Liked: Cleanliness, staff & service
Water dripping on the bedsheet from the AC, though the staff fixed it the next day, wasn’t a good impression.
The staff keep you up to date and respond to emails very fast. Check-in is very quick as you pick up your key from outside in a lock box.
It was clean and the room having a washing machine is an added bonus that made it even better!
I will more than likely be booking here again when I come back to Osaka
Brian
Stayed 2 nights in Feb 2018
Response from Fukuoka on Apr 12, 2018
In this occasion you used the front of Toyoko Inn Tokushima Station indeed
Thank you very much.
Praise the word and all employees
I am very happy.
We will be using it comfortably next time as well
We refined the hotel even further, and got close to the customer
I will keep in mind the customer service.
From the bottom of your heart
We are waiting for you.