Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of The Purple Tree Guest House

3 out of 5
The Purple Tree Guest House
20 Newton Road, Torquay, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever
The installations were more like a big house rather than a hotel but the stuff was absolutely amazing. They really took care of the details. The breakfast was done at the moment we were sitting, homemade and delicious. Such a nice place really recommended.
Stayed 2 nights in Aug 2023
Response from Debbie on Sep 7, 2023
Thank you for sharing your thoughts on your stay with us. We're delighted to hear that you enjoyed your time at our establishment, even though the ambiance felt more like a big house than a traditional hotel.It's wonderful to know that our staff made a positive impression on you with their attention to detail and exceptional service. We're thrilled that you appreciated the made-to-order, homemade, and delicious breakfast.Your recommendation means a lot to us, and we're grateful for your support. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Recently Stayed at The Purple Tree Guest House with our Golden Retriever Colin and had a great stay. We Found Ian and Debs very friendly and helpful
Stayed 3 nights in Jul 2022
Response from Debbie on Jul 13, 2022
Hi thank you for your brilliant review. We are very pleased you enjoyed your stay with us and we hope Colin is happy back at home now too. Hope we see you again soon. Best regards Debbie

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great holiday and everything was just great. Such a lovely friendly atmosphere and we will definitely be back.
Breakfast enjoyed by all. 😊
The pool was just fantastic and made it for our daughter as she loved it. 😁
Stayed 3 nights in Jun 2021
Response from Debbie on Jun 7, 2021
Hi Rachael, thank you for your fabulous review, we are so pleased you enjoyed your stay with us and we hope to see you again

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020
Response from Debbie on Sep 22, 2020
Hi Scott, thank you so much for your fabulous review. We are pleased you enjoyed your stay with us and hope you come back soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were really helpful to everything I requested with a smiling face.
Stayed 4 nights in Aug 2020
Response from Debbie on Aug 24, 2020
Thank you for your fab reivew. We are very pleased we could help you to have a fab holiday

10/10 Excellent

Steve, Worcester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and jacuzzi, friendless of staff. Location was good and offsite parking
Stayed 2 nights in Aug 2020
Response from Debbie on Aug 13, 2020
Thank you for your wonderful review. We are very pleased you enjoyed your stay and pls come back again if you are in the area again.

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Debbie on Jul 26, 2020
Hi Kieran, Thank you for your review, we hope you enjoyed your stay with us.

10/10 Excellent

Nicky, Thatcham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My daughter and I stayed for a few nightsfrom 5 August 2019. The room at the back of the building was delightful. Comfortably furnished with a lovely bathroom. Spectacular view out across Torquay. The owners made us very welcome and gave us some good tips on places to visit. We're hoping to be back this August with my daughter's 2 children.... Lockdown permitting.
Stayed 3 nights in Aug 2019
Response from Debbie on Jul 3, 2020
Thank you so much for this fabulous review. We are so pleased you enjoyed your stay with us and we hope you come back soon

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault it, great loction, clean ,amazing breakfast. Wil be coming back
Stayed 3 nights in Jun 2020
Response from Debbie on Jul 3, 2020
Thank you so much for your great reivew, we are pleased you enjoyed your stay with us and hope you come back soon.

8/10 Good

Phil

Stayed 1 night in Mar 2020

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Debbie on Sep 16, 2019
Thank you for your great review. I am pleased you enjoyed your stay with us and I hope you come back again.

10/10 Excellent

Trevor

Stayed 4 nights in Aug 2019
Response from Debbie on Jul 8, 2020
Thank you for our 10 out of 10 score

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Classic style hotel, very clean and lovely staff! Owners made you very welcome and made good food
Stayed 2 nights in Aug 2019
Response from Debbie on Sep 5, 2019
Thank you for your review. I hope you enjoyed your stay with us and I look forward to you visiting us again if possible

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners are very friendly and are working hard to make changes from the previous management. The family room we stayed in was very clean and suited us as a family of 4 perfectly. The breakfast choice was fantatsic and tasted superb. The children loved the swimming pool which will be even better once heated, which they are sorting soon. We had a peaceful 2 night stay.
Stayed 2 nights in Aug 2019
Response from Debbie on Aug 31, 2019
Thank you for your review. I am so pleased you enjoyed yourselves while you were with us, hope to see you again soon

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Debbie on Aug 30, 2019
Thank you for your review David. I'm wondering what we could do to score 10/10 now?

10/10 Excellent

l

Stayed 3 nights in Aug 2019
Response from Debbie on Jul 8, 2020
Thank you for our 10 out of 10 score

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget B&B, friendly owners, good breakfast 🍳 pet friendly, which we discovered during check in:)
Stayed 1 night in Aug 2019
Response from Debbie on Aug 27, 2019
Hi Dariusz, thank you for your review, Ella makes a fab receptionist ;) I am glad you enjoyed your stay with us and enjoyed your breakfast. Hopefully we will see you again next time you're passing

8/10 Good

Saman Shirko

Traveled with family
New owners are great. Please bear in mind that this is a budget B&B and it is great for the price. Do not expect luxury. It can be noisy if you get a room on the main road
Stayed 3 nights in Aug 2019
Response from Debbie on Aug 5, 2019
Hi Saman, thank you for your review, I am sorry that you thought your room was noisy. We do have three different levels of rooms which vary in budget. The less expensive rooms being at the front of the property. There are electric fans to ensure our guests are kept cool enough so they do not feel the need to open the double glazed windows. The higher end rooms are at the back of the building overlooking the swimming pool & spa. These are the less noisy and more spacious rooms. Best regards

10/10 Excellent

Annika

Stayed 2 nights in Jul 2023
Response from Debbie on Aug 4, 2023
Thank you for your kind review! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon!