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Reviews of Hotel Les Capitouls Toulouse Centre - Handwritten Collection

4 out of 5
Hotel Les Capitouls Toulouse Centre - Handwritten Collection
29 Allees Jean Jaures, Toulouse, Haute-Garonne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and decorated nicely. It's in a great location; the metro is just a 2-minute walk away, and it's a short walk to the city center and restaurants. My room was spacious and spotless. The staff were really friendly. I highly recommend it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique experience to have a bar and front desk in one area
Stayed 1 night in Feb 2024
Response from Benjamin COLON, General Manager on Feb 23, 2024
Dear Froilan Thank you for leaving a review about your experience! Every member of Les Capitouls team is glad to know that you enjoyed our front desk/bar and will be glad to have you back.Best regards

8/10 Good

Clement

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Benjamin COLON, General Manager on Feb 23, 2024
Dear Clement, Thank you for your 8/10 review! It's a pleasure to know that you enjoyed our Hotel as much as we do!Hoping to host you again soon.Best regards

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Toulouse
The hotel is in a great location with plenty to do around it. The staff was very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Benjamin COLON, General Manager on Feb 23, 2024
Dear Kristine,We wish to thank you for taking the time to write this review! It has been a pleasure to host you and we hope we will be able to do it again soon.Best regards

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from B.Colon Directeur on Jan 17, 2024
Merci beaucoup d'avoir donner votre avis sur votre récent séjour à l'Hôtel Les Capitouls Toulouse Centre , nous espérons vous revoir très vite !

8/10 Good

Munira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice newly renovated hotel. With super high temperature in Toulouse last week the new AC tremendously helps. However, where my room was facing too close to the apartments in the back and I could not at all open the curtain anytime, rather unsafe especially for female guests.
Stayed 5 nights in Aug 2023
Response from Benjamin COLON, General Manager on Aug 31, 2023
Dear Munira,Thank you so much for taking the time to leave us a review, this really helps us to improve everyday and become the best version of our Hotel. We are glad that you enjoyed our very functional AC in this summer heat as much as we did. Although we are deeply sorry that your felt unsafe to open the curtains. We will make sure, on your next visit, to host you in our city view rooms!We wish you a really nice day!Warmly,

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Benjamin COLON, General Manager on Aug 15, 2023
Dear Emily!Thank you for choosing our hotel and leaving this amazing 10/10 review! We hope to welcome you back in the future for another fantastic stay!Warmly,

8/10 Good

Bianca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 4 nights in May 2024

8/10 Good

Alexandre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Benjamin COLON, General Manager on Feb 23, 2024
Dear Alexandre, Thank you for your 8/10 review! It's a pleasure to know that you enjoyed our Hotel as much as we do!Hoping to host you again soon.Best regards

10/10 Excellent

Atoussa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Super séjour à l’hôtel les Capitouls. Le petit-déjeuné est très bon et justifie son prix. Le cadre est très beau. La proximité avec le centre est ville est très appréciable.
Stayed 1 night in Dec 2023
Response from Direction on Dec 28, 2023
Cher Client,Un grand merci pour vos appréciations et vos aimables commentaires; votre ressenti est très important pour nous et nous conforte plus encore dans notre désir de vous être agréable.Nous serons très heureux de vous accueillir à nouveau lors d'un prochain séjour.Bien cordialement, Benjamin Colon, Directeur Général Hôtel Les Capitouls

10/10 Excellent

Sven Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Direction on Dec 28, 2023
Cher Client,Un grand merci pour vos appréciations.Bien cordialement,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Benjamin COLON, General Manager on Oct 10, 2023
Cher Client,Merci pour vos appréciations qui nous confortent plus encore dans notre désir de vous être agréable.Bien cordialement,La réception

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fasadrenovering.
Till vår besvikelse så var fasaden på hotellet under renovering. Detta hade vi inte fått någon information om i förväg. Hade betalt extra för rum med utsikt mot staden. Säkert hade vi valt ett annat hotell om vi vetat. Omöjligt att stanna utanför hotellet annat än i en bussficka där vi blev bortmotade. Annars hyfsat centralt läge.
Stayed 1 night in Sep 2023

8/10 Good

CATHERINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Benjamin COLON, Directeur Général on Sep 20, 2023
Chère Catherine, Merci d'avoir pris le temps de nous laisser une note positive! Nous sommes ravis de vous avoir accueillis dans notre atypique hôtel et espérons en avoir la chance à nouveau! Bien chaleureusement,

10/10 Excellent

Henrik Halby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Directeur on Jul 18, 2023
Cher client,Un grand merci pour votre appréciation sur notre hôtel lors de votre séjour. Votre ressenti est très important pour nous et nous conforte plus encore dans notre désir de vous être agréable.Bien cordialement,Benjamin Colon Directeur Général Hôtel Les Capitouls

10/10 Excellent

ALFONSO

Stayed 1 night in Jun 2023
Response from service commercial on Jun 21, 2023
Cher Client,Un grand merci pour votre appréciation sur notre Hôtel lors de votre dernier séjour.Nous sommes ravis que vous ayez apprécié l'hôtel, cela nous conforte plus encore dans notre désir de vous être agréable.Nous restons à votre écoute.Bien cordialement,