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Reviews of Occitania Centre Toulouse Matabiau

3 out of 5
Occitania Centre Toulouse Matabiau
7 Boulevard De Bonrepos, Toulouse, Haute-Garonne

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 140 reviews" "
Rating 8 - Good. 71 out of 140 reviews" "
Rating 6 - Okay. 32 out of 140 reviews" "
Rating 4 - Poor. 11 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Flavien on Jan 28, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good option for late night train arrival
The location for this hotel is great for train arrivals. It is a short 5 minute walk from the station and there are lots of great eateries nearby and open late. The check in to the hotel felt locally owned with friendly service. The room was small and basic but clean. There was a little bit of noise outside from the main street throughout the night but overall was a pleasant and easy stay.
Stayed 1 night in Sep 2019
Response from réception on Oct 13, 2019
Je vous remercie pour votre commentaire! Excellente journée

10/10 Excellent

ARLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located from train station. Friendly and helpful staff
Stayed 2 nights in Jun 2019

6/10 Okay

Edward

Liked: Cleanliness, staff & service
A break in train journey
Staff were good , room a bit dated , laminated floors meant a bit of room noise . Outside roadworks didn’t help . Very close to station with usual station activity but very handy if you are on an early train . Lobby was again a bit dated and not a great advert for the Hotel . Perhaps with a bit of care and attention it can become better.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from train station in the center of Toulousse.
Stayed 2 nights in May 2019

4/10 Poor

Eutraveller

Business traveler
Liked: Cleanliness, staff & service
Hotel is next to neon lit strip club which is offputting for lone female arriving late at night.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and location to train station perfect. Kettle unusable it leaked ,shower head kept falling off and for hobbits only walls paper thin but loved we had a corner room with balcony . But we hadn't realized how expensive France had become so most probably a bargain. Best check in ever
Stayed 5 nights in Apr 2019

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Bed and Pillows need to be replaced. The light in the bathroom was broken No comparison to description on the expedia site. Not worth the money
Stayed 4 nights in Dec 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Pity about the neighbourhood.
Nice hotel. Well placed for the station. Tone of the area a bit dubious - right next to strip club and up the street from several sex shops.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good basic clean accommodation - helpful staff
We stayed here for a couple of nights in December. Location is very convenient for travel by rail as it is right opposite the railway station. Only 15 min walk from Capitole square. Be aware that it is right next to a strip club and there are a number of sex shops down the road from it as you walk the shortest route to the centre - having said that it was quiet and we had no bother. The room was clean and the staff helpful. Our toilet was leaking water (clean) we reported it but it wasn’t fixed while we were there but that might have been because there was no plumber around. This was perfectly acceptable clean accommodation - breakfast was fine.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Toulouse
Reception staff were very welcoming and accommodating during our stay. Bathroom was a little tired but clean. Very convenient for the bus & train stations and a short walk into the centre.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff
Excellent location, friendly helpful staff, quiet room despite the road repairs outside.
Stayed 1 night in Sep 2018

10/10 Excellent

Berni, London

Liked: Cleanliness, staff & service, property conditions & facilities
I selected this hotel because reviews said it was close to Toulouse train station - it was, about a 3 min walk - and the staff were nice - they were fantastic, so helpful and friendly, I couldn't say enough nice things about them in fact! It is also a great budget option for a hotel that has all the basics and is clean, though obviously, for that price, not luxurious. It's a great find.
Stayed 1 night in Jun 2018

8/10 Good

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mathieu on May 4, 2018
Bonjour, Merci de votre commentaire, Nous serrions heureux de vous accueillir de nouveau dans notre établissement quand l'occasion s'y prêtera, A bientôt, Cordialement,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cleanliness
Clean room and nice for the price. Walls paper thin and on busy street with great location but noisy for light sleepers
Stayed 3 nights in Nov 2017
Response from Emma on Dec 18, 2017
Dear guest, Thank you for your comments Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Euro Traveler, N

Liked: Cleanliness, staff & service, property conditions & facilities
Nice economical hotel, near station.
Comfortable, basic hotel. Easy to find. Make sure to get their superior rooms. Staff are friendly.

6/10 Okay

William

Liked: Cleanliness, room comfort
Convenient to train station
Red light district right around the corner

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Lulu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & conveniently close to train station
This hotels offers a really good value for money. It is clean, conveniently close to the train station, unpretentious but comfortable. The gentleman at the reception was extremely friendly, kind and helpful. I stayed there a night in my way to a little town close to Toulouse but given my flight to Toulouse arrived quite late, I couldn't continue my journey on the same day. I was so happy from my previous experience that I booked another night in my way back.

6/10 Okay

T M, Reigate, Surrey UK

Liked: Staff & service
Great Customer Service from Reception Staff
All the staff were pleasant and helpful. Would like to give special recognition to Jonathan L, front desk reception, for his kindness, excellent English language skills, and assistance in making the stay at the Occitania very memorable.

8/10 Good

Chris, Glamorgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly owner.
Ideal overnight stop 2 minutes walk from main railway station.

6/10 Okay

Adrian, Oslo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for one night.
Stayed for one night. Room looked old, needs refurbishing. A/c worked fine and bed was comfy. Located across the street from train station.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel across from the train station
I have high praise for the reception staff. The elevator was under repair when I arrived, but the receptionist made sure my suitcase was taken upstairs (two flights) so I didn't have to carry it. Later, when the Wi-Fi went out, a very nice (different) couple at reception spent 20 minutes finding out and fixing the problem. They also arranged for, and confirmed with me, a taxi for 5:30 the next morning. This was my second stay in this hotel. The rooms are compact, but modern and clean. If street noise bothers you, ask for a room off the boulevard; personally, I like the night view of the handsome old Gare Matabiau. I don't know how fluent staff members are in English because I spoke French.

8/10 Good

M B, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in Toulouse
The Hotel Phoenicia absolutely met my needs. The road noise was slightly annoying but not a big deal. The in-room wifi worked like a champ and the room was clean and comfortable.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Very convenient for train
We stayed here because we were arriving very late and were using Toulouse as a base for day trips by train. The hotel was good for this purpose.

8/10 Good

GBM, N. Ireland

Liked: Cleanliness, staff & service, room comfort
Good stop for an overnight stay in Toulouse
We had booked into the hotel for an overnight stay having flown into Toulouse in the late evening. The staff were welcoming and helpful; the room though basic was clean and every necessity of modern life - satellite TV, free Wifi etc - was catered for. The bed was comfortable and although the hotel is located just opposite the main train station in the centre of town the room was quiet. Breakfast next morning was included in the very reasonable rate and was more than adequate with cereal and fruit included in addition to a selection of breads, jams and tea or coffee. Again the proprietress was charming and helpful and arranged for our luggage to be stored whilst we spent the morning exploring the city before heading off on the next stage of our journey.

10/10 Excellent

Celia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the railway station
The hotel was very easy to find and accomodated our late arrival at 1am. The hotel was very clean and comfortable, with a nice breakfast. We were on a cycling holiday and stayed here for our first and last nights. When we came back, Florence was lovely and helpful, recommending places to visit and eat. She recommended a wonderful private art museum (Musee des Augustins), which had the most amazing art collection - a wonderful treat.

4/10 Poor

Peter, Melbourne Australia

Disliked: Property conditions & facilities, room comfort
Poor hotel in unsavory area
Below average hotel. Condition very dissappointing. Not far from station and city centre, but given the type of people hanging around the station and canal, the envirionment felt threatening and unsafe. Certainly would not recommend thjeis hotel.

10/10 Excellent

Zero Gravitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good French Hotel
Nice hotel! Stayed here in transit so chose it for convenient location next to the train station. Otherwise a pretty standard, clean French hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family run hotel.
Good clean family run small hotel just across from the train station and airport bus stop. 10-15 minute walk to old town. Air conditioned rooms. Area can be a little intimidating with some homeless and ladies of the night nearby - but safe neighbourhood never the less. Very heplful reception. Rooms at the back are very quiet and face a wall.

10/10 Excellent

Ray, Tennessee, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!
We had a great one night stay at this hotel in June. The staff was very accommodating and helpful. I would recommend this hotel to anyone traveling to Toulouse.

6/10 Okay

I LIKE TRAVEL, saudi arabia

Liked: Staff & service, room comfort
GOOD PRICE
NICE STAFF,NEAR METRO,RESTAURANTS AND GROCERIES NICE WINDOWS ISOLATION SMALL HOTEL SAME BREAKFAST EVERY DAY, NO EGGS!!! ONE TYPE OF CHEES!

10/10 Excellent

Burt, Atlanta, Ga.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
See above for review.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Flavien on Jan 28, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Suffisant mais mauvaise isolation
Dans l'ensemble c'était bien. L'hôtel est un peu vieillissant et l'isolation nul
Stayed 4 nights in Jan 2020
Response from Flavien on Jan 28, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très bien
Personnel très accueillant.
Stayed 2 nights in Dec 2019
Response from Flavien on Jan 28, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

ALAIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS ... conforme aux photos.
Stayed 1 night in Dec 2019
Response from Flavien on Jan 28, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Justine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Flavien on Dec 2, 2019
Merci Justine d'avoir déposé une note pour notre établissement. Nous espérons que vous avez apprécié votre séjour chez nous. Excellente journée,

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hicieron la limpieza del baño , se escucha todo lo del cuarto de alado y horrible el cuarto
Stayed 2 nights in Nov 2019
Response from Flavien on Dec 11, 2019
Gracias por este comentario muy positivo!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近のホテル
一人旅で１泊の利用でした。ホテルの駅からすぐ近くなので迷いませんでした。 部屋の鍵の施錠方法がわかりにくく、ホテルのスタッフに丁寧に教えてもらいました。親切な対応でした。 ホテルの前が工事中でしたが、部屋の中は静かに過ごせました。 日本のホテルのように、部屋に電気ポットとコーヒーや紅茶のティーパックが用意されてありました。
Stayed 1 night in Sep 2019

6/10 Okay

armando

Regular hotel
Complicado de acceder con auto toda la zona esta en reparación. El hotel no fue lo que imaginamos al contratarlo, y por el precio pagado. La atención fue correcta, pero es muy antiguo y su calidad media. Estava limpio y la ropa de cama y colchones bien. En general no nos gustó. No repetiría os la estancia
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Pia

Liked: Staff & service
Ok för det priset
Stayed 1 night in Aug 2019
Response from Flavien on Oct 11, 2019
Thanks

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Flavien on Oct 11, 2019
Merci Jean-Marc

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
manque d'équipements le personnel d'accueil est obligé de se lever a chaque demande.
Stayed 1 night in Jun 2019