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Reviews of Cozy log cabin with private hot tub, fireplace & deck - close to town

Cozy log cabin with private hot tub, fireplace & deck - close to town
Townsend, TN

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.2/10

Cleanliness

2.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan D.

Liked: Cleanliness
Great place to stay.
This place had an amazing view!!! It was secluded but also not far from town. I would definitely stay here again!
Stayed 2 nights in Feb 2024

4/10 Poor

Kimberly, Clinton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cabin was poorly maintained. Broken blinds, broken control panel on hot tub. Dirty window and grimy hot tub. Lots of trash and debris surrounding the cabin.
Stayed 2 nights in Feb 2024

2/10 Terrible

Duane M., Nicholls, US

Disliked: Cleanliness
Unsatisfied
This was our yearly Christmas getaway my wife and I do every year. This cabin is in a good location and has a good view. The problem is inside. Spider webs are in a lot of places, the carpet needs a DEEP clean if not replacing, there was trash in the hot tub, appliances are very old but do function. There is a crockpot that we didn't touch because it appears rusty or something. Shower curtain rod needs replacing. With all that said, this cabin has some potential if it had some TLC. Overall we were just not satisfied with the rental because the pictures didn't seem completely accurate upon our arrival. We left a day early and won't rent this cabin again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Steve S.

Liked: Cleanliness
Mountain 2023
Great cabin, excellent view.
Stayed 3 nights in Oct 2023

4/10 Poor

jeremy d.

Disliked: Cleanliness
Overpriced, underdelivered.
The view was the only part that made staying here worth it. It was obvious on arrival that the owners are not interested in upkeep. The carpet was old and ratty, the appliances look like they are from the 70's, the beds feel like they were taken out of a convertible sofa and in general the property is long overdue for upgrades. The price is purely based on the area and comps, not amenities. The person I was supposed to stay with got Covid 3 days before our stay and 48 hours before check-in I called to cancel and they would not let me so I went to salvage what I could of the weekend and was very disappointed. Also when I arrived around 930pm, the outside light was not on either, making it nearly impossible to see the house number. Pros: The heat and air conditioning worked well. The view is spectacular. So if you have money to spend and dont care about value, Its a great getaway. If you care about value, there are many other properties nearby that re providing it. Not sure I will use VRBO again as dealing witht he property management company listing through VRBO seems very un-personal.
Stayed 3 nights in Oct 2023
Response from VrboOwner on Oct 25, 2023
Jeffrey, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!

8/10 Good

Linda E.

Liked: Cleanliness
Nice cabin in the mountains
Cabin was clean and well appointed. Linens were fresh and clean. Kitchen had all you could need to cook a meal or snacks. Beds were comfortable. Two small things to improve the stay would be better directions about using the keypad to enter, and directions for the TV would have been appreciated. Major drawback was getting to the cabin. Directions were very accurate. Road up the mountain was terrible, rutted, and rough, as well as very narrow. We were there in dry weather, don't know if we could have managed it if it were raining. Overall I think the experience was very good. Definitely appreciate the cleanliness of the cabin.
Stayed 4 nights in Oct 2023
Response from VrboOwner on Oct 21, 2023
Hi Linda, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

8/10 Good

Crystal J.

Liked: Cleanliness
Location
I loved the location! Very remote & private area with a beautiful view. So glad we did not ride the motorcycle though. That drive to the cabin would not have been well on bike. The bed is so uncomfortable. That is my biggest complaint. The cabin was clean with clean towels provided, had working fridge and hot water for showers. Air conditioning worked well. We wondered if later the bottom portion will be finished to accommodate more people?
Stayed 2 nights in Sep 2023
Response from VrboOwner on Sep 21, 2023
Hi Crystal, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

8/10 Good

Silvia C.

Beautiful view
So there were several hiccups in the beginning but it was all taken care of and the staff at Vacasa was amazing. The view was absolutley amazing!!! If you want a great view definatley book this. The drive is a little scary if youre not used to the mountains. But once you get there its a breeze. Again wonderful staff and amazing view!
Stayed 3 nights in Nov 2019

10/10 Excellent

Mikayla F.

Liked: Cleanliness
Perfectly beautiful
This place is exactly what we wanted. The view was absolutly stunning, it's a very secluded cabin. We ran into one issue but it was fixed quick and the company was very helpful. They supply a cabinet full of dishes, cups, silverware, pots and pans, and have extra trash bags, paper towels and toilet paper for your stay. The hot tub wasnt as hot as we had hoped, but if they leave it on hot it will let to much moisture into the cabin and start to mold. Overall the stay was amazing. Secluded cabin but still so close to town, and Townsend is definitely not short on anything to do. I would reccomend staying here.
Stayed 2 nights in Oct 2019

10/10 Excellent

Todd B.

Liked: Cleanliness
What view!
It's all about the view! Bring a citronella pot with you, the mosquitos love the view as well. Close to town but a world away. We are going back.
Stayed 3 nights in Jul 2019

4/10 Poor

Jodi D.

Escape to the Smokies
The view from the deck was perfect for our morning coffee and dinner. The property is conveniently located to Cades Cove and the Foothills Parkway. The kitchen was well stocked of dishes/pots/pans (but may I suggest a pizza pan or cookie sheet and hot pads). There was a plentiful supply of bathroom towels. There is a lot of potential with this property but in our opinion the price we were charged (including taxes and fees) was not in line with the current condition of the property. Please review the various additional fees thoroughly when renting. We have rented through VRBO across the US for several years (3rd property in the Smoky Mountains), and this is the first time that we have felt that pictures didn’t represent the property. The property is in need of a very deep cleaning and furnishings are very outdated. There is a nice electric grill on the deck but it had not been cleaned recently. There were bugs boring in the beams that caused sawdust to continually cover the kitchen table. The bathroom tub was so clogged it wouldn't drain (but my husband cleaned out that nastiness). The floor lamp is broken. The TV has blue streaks burned into the TV screen. Restful sleep was missing as we had 3 scorpions and a millipede in the cabin and to top it off was woken up twice to the sound of mice. VACASA provided a nice directory of local attractions; however, it’s disappointing that they didn’t include any information on the local businesses in Townsend. A few of our recommendations are: Smokin’ Joe’s BBQ, Misty Morning Café and Burger Master Drive in (for ice cream) are all really good. Townsend Visitor Center -- pick up a Day Hiking map for $1.00... it's excellent. Abrams Falls, Laurel Falls, and Middle Prong Trail were worth every step. And a must do in the area is Cades Cove Loop Road - we visited 4 times. There is a nice IGA grocery store in Townsend and Parkway Grocery is a neat store. Lots of “crafty” shops – my favorite was Tennessee Sally’s. Enjoy your time in TN and the Smoky Mountains no matter what property you choose to stay in.
Stayed 6 nights in Apr 2019
Response from VrboOwner on Jun 21, 2023
Hello Jodi, Thank you for taking the time to submit your review. We do include in the check-in email what essential items are included in the kitchen and list them in the trip portal - we always encourage guests to bring any items guests may wish to utilize. Please know that we do deep clean upholstery and carpets on a routine basis, but we have made note that this needs to be completed. While we regret that the home's decor and furnishings did not suit, they do suit the needs of this home and are part of the home's charm. The home is on a monthly extermination plan for any pests. Due to the home's location in the mountains, there will be insects and wildlife at times. The floor lamp has been replaced and the TV is being checked out for repair or replacement. All of our fees are disclosed at the time of booking and we encourage guests to call into our 24/7 Guest Service line with any questions about the cost of their reservation. Thank you again for your feedback and we hope to host you again in the future.