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Reviews of DoubleTree by Hilton Toyama

4 out of 5
DoubleTree by Hilton Toyama
1-1-10 Shintomi-cho, Toyama, Toyama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 102 reviews" "
Rating 8 - Good. 21 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 0 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Apr 2024
Response from DoubleTree by Hilton Toyama on May 13, 2024
Dear Jason,Thank you very much for staying with us at the DoubleTree by Hilton Toyama.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel by the station. The breakfast is super expensive. Save yourself some money and eat breakfast at the station.
Stayed 5 nights in Mar 2024
Response from DoubleTree by Hilton Toyama on May 13, 2024
Dear Amy,Thank you so much for taking the time to leave us a review - each one is so important to us.We are very fortunate to be in such a great location - walking distance to everything you could possibly need & more.Your feedback on your breakfast experience has been shared with our Food and Beverage management team for immediate remedial action to improve our service level.While extending our apologies for this inconvenience, we hope that you will consider coming back to our hotel again. Please do let us know if we can be of any assistance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you need a comfortable rest…
This hotel was an unexpected haven after a week of eco-hotels. The room was spacious without wasting space and the bed was so comfortable I dropped right to sleep. Very convenient for Toyama station and plenty of great food options nearby.
Stayed 1 night in Feb 2024
Response from DoubleTree by Hilton Toyama on Mar 14, 2024
Thank you very much for staying with us at the DoubleTree by Hilton Toyama.We enjoyed reading all of the positive comments you provided, and we are so delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

ROGIE ACE

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from DT Toyama on Feb 13, 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Shower was good. One of the wall USB ports had no power to it.
Stayed 1 night in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

6/10 Okay

karin

Liked: Property conditions & facilities
On arrival, the guy at the front desk wanted some type of hold or deposit. My visa had been working all day and was no where near the limit. He ran it twice and told me it was denied and stood there. I wasn't leaving as i had no where else to go. Then he offered to charge me the 5 night stay on it and it cleared. Unsure what he was trying to charge me initially. The situation was unnerving and stressful as it was raining, i had 2 heavy suitcases in tow and i didn't know where else I would have gone that night. Lots of dust on bedside lights. Kleenix box dispenser upside down- didnt realize until got tired of trying to pull kleenix out. Had to ask for hand soap refill on day 3. Little stuff but for the price, I expected better.
Stayed 5 nights in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Dear karin,Thank you so much for taking the time to leave us a review - each one is so important to us.Please accept my sincere apologies for the inconvenience you experienced upon arrival.Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review.While extending our apologies for this inconvenience, we hope that you will consider coming back to our hotel again. Please do let us know if we can be of any assistance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location near the station.
Stayed 3 nights in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Toyama station and shopping district. Walking distance to the castle. Very convenient. Many thanks to the friendly and helpful staff.
Stayed 1 night in Nov 2023
Response from Double Tree by Hilton Toyama on Nov 10, 2023
Dear Suzan,Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We are very fortunate to be in such a great location - walking distance to everything you could possibly need & more.We here at the DoubleTree by Hilton Toyama looks forward to welcoming you again in the near future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel in Toyama
Large room, large bed, very clean, excellent breakfast.
Stayed 8 nights in Oct 2023
Response from DoubleTree by Hilton Toyama. on Nov 10, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.The team and I look forward to welcoming you back for another memorable stay at your hotel in DoubleTree by Hilton Toyama.

10/10 Excellent

Connie KitYu, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our booking was last minute late in the evening due to a train cancellation. The hotel was perfect. Staff were lovely. Aesthetically pleasing decor, quiet, beds so comfortable, spotlessly clean, one of the best showers we’ve had, breakfast caters to all tastes and was a calm experience. Not sure what else is nearby as we didn’t explore but it is very near the train station. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Omri

Stayed 2 nights in Sep 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

6/10 Okay

TAKASHI

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Warner rolla

Business traveler, Traveled with partner
Liked: Amenities
Awesome room. Great kind staff in checkin and at the restaurant. I’ll be back.
Stayed 1 night in Aug 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel, so everything is modern and up-to-date. It’s very close to the station. I live in Toyama so the location didn’t really concern me. But if you’re traveling through Toyama, it is very convenient. There’s plenty of restaurants, bars, and entertainment near the hotel. The staff is very friendly. When I arrived, there was a foreign family checking in. Apparently they were charged something they didn’t expect. They were arguing with the staff. The male staff member who was handling them was very professional. He didn’t raise his voice or sound mean. His English was excellent. In the end, he gave in to the family and took off the charges. I really don’t think he should have. He explained it very well why they were charged what they were charged. I think they were just being difficult. But, I don’t know the whole story. I just know that the staff was very professional. There was no shouting, loud voices, or any bad language. I was really impressed on how the mail staff member handled them. The room we had was very nice. The only downfall of being in the city, is only having a view of the building next to us. But you could still see the station from the window. But I usually don’t stay in a hotel for the view. The bathroom was very nice. The shower was really big. There was a lot of conveniences in the room, like an ironing board, safe, and a very huge TV. The bed was nice and comfortable. I highly recommend this hotel.
Stayed 1 night in Jun 2023
Response from DoubleTree by Hilton Toyama on Aug 1, 2023
Dear Kathy,Thank you so much for taking the time to leave us a review - each one is so important to us.We are very fortunate to be in such a great location - walking distance to everything you could possibly need & more.I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to the pleasure of welcoming you back to DoubleTree by Hilton Toyama, hopefully soon in the near future.

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
大浴場にサウナ、水風呂、ジムや会議室の設置もありホテル内生活も快適で使いやすい。交通アクセスもよく、富山逗留に大変な使い勝手がよい ワーケーションプラン(客室利用でなく設備利用だけでも)などあると、土日ともう半日、みたいな過ごし方の幅も広がると思った。
Stayed 2 nights in May 2023
Response from DoubleTree by Hilton Toyama on Aug 1, 2023
Yu 様この度は、ダブルツリーbyヒルトン富山をご利用いただきまして、誠にありがとうございました。またご多忙中、当ホテルのレビューをご投稿くださり、このようなお言葉を頂戴いたしましたこと、重ねて御礼申し上げます。ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもダブルツリーby ヒルトン富山での常宿にしていただけますよう、お客様の立場からサービスや品質の向上に努めてまいります。。これから季節のプロモーションが多くスタートいたしますので、どうぞ足をお運びください。 お客様のまたのお越しを、心よりお待ちいたしております。

10/10 Excellent

Wan-Thai

Stayed 2 nights in May 2023
Response from DoubleTree by Hilton Toyama on Aug 25, 2023
この度は、富山でのご滞在にダブルツリーbyヒルトン富山をお選びいただきまして誠にありとうございます。 お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもお客様に喜んでいただけますようサービスの向上に努めて参ります。これから季節のプロモーションが多くスタートいたしますので、どうぞ足をお運びください。 お客様のまたのお越しを、心よりお待ちいたしております。

10/10 Excellent

janine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, front desk manager went out of his way to assist us. Lovely friendly staff.
Stayed 1 night in Apr 2023
Response from DoubleTree by Hilton Toyama on Apr 26, 2023
Dear janine,Thank you very much for staying with us at the DoubleTree by Hilton Toyama.We have a great team who all work so hard to ensure everything is just right. Looking forward to your next stays! Thanks again.

10/10 Excellent

Furui

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインの際に温めたウェルカムクッキーを頂き、子どもも満足していました。チェックアウト後も荷物の預かりなどスムーズでした。
Stayed 2 nights in May 2024
Response from ダブルツリーby ヒルトン富山 on May 13, 2024
Furui 様この度は、富山でのご滞在にダブルツリーbyヒルトン富山をお選びいただきまして誠にありがとうございます。お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもお客様に喜んでいただけますようサービスの向上に努めて参ります。これからもダブルツリーby ヒルトン富山での常宿にしていただけますよう、お客様の立場からサービスや品質の向上に努めてまいります。ぜひまた富山にお越しの際は、ダブルツリーby ヒルトン富山をご利用ください。

10/10 Excellent

Sanae

Traveled with family
Liked: Property conditions & facilities
朝食ブッフェ満足できる内容でした
Stayed 1 night in Apr 2024
Response from DoubleTree by Hilton Toyama on Apr 30, 2024
この度は、富山でのご滞在にダブルツリーbyヒルトン富山をお選びいただきまして誠にありとうございます。お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。一日の始まりであります大切な朝食にもお褒めの言葉を頂戴しありがとうございます。朝食は一日の始まりに大切なものでございますので、ダブルツリーbyヒルトン富山でもゲストのみなさまがとても充実した時間をお過ごしいただけるよう、料理内容、サービスなどスタッフはより良いものをご提供できるよう心掛けております。ひとつでも多くの思い出に残るご滞在を体験いただけますよう、これからもおもてなしを追求していく所存でございます。今後ともご愛顧賜りますようよろしくお願い申し上げます。

6/10 Okay

Rie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
車で行ったのですが、駐車場がなく、場所を聞いたのですが説明がめんどくさそうだったのと笑顔はありません。ホテル前には駐車禁止と大きく書かれている看板が二つもあるので荷物も下ろせないのかと思い困りましたが、聞いたら10分くらいなら停めても良いですよとの事でした。車利用の方は行かない方が良いかもしれません。ヒルトンと書いてあるので接客良さそうと勝手に思い込んでしまっていたのですが普通のビジネスホテルです。外人観光客の利用が多かったです。駅近なのでやはりJRの音や外の騒ぎ声がします。夜寝る時に少し気になりました。大浴場が有りますが狭く混んでいました。朝食美味しかったです。
Stayed 1 night in Apr 2024
Response from DoubleTree by Hilton Toyama on Apr 30, 2024
Rie 様この度は、富山でのご滞在にダブルツリーbyヒルトン富山をお選びいただきまして誠にありとうございます。 お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。しかしながら、この度のご宿泊がご期待に添えず、深くお詫び申し上げます頂戴したご意見を真摯に受け止め、今後も精進して参ります。私どもは今後もお客様お一人お一人からのお声に耳を傾け、真摯に捕らえ、お客様皆様にお選び頂けるホテルを目指し努力と改善を重ねてまいります。お客様のお帰りを心よりお待ち申し上げております。

10/10 Excellent

Masashi, Daita, Setagaya-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビジネスホテルと言うよりもワンランク上のホテルと言う感じ。駅近い、大浴場もあり、綺麗、満足しました。
Stayed 1 night in Mar 2024
Response from DoubleTree by Hilton Toyama on Apr 30, 2024
Masashi、Daita, Setagaya-ku 様この度は、ダブルツリーbyヒルトン富山にご滞在いただいた感想をご寄稿いただき誠にありがとうございます。ご滞在中は、都会の喧騒を忘れ、お落ち着いた時間をお過ごしいただけたようで、安堵しております。富山駅から徒歩3分 北陸新幹線で東京から約2時間余の富山駅から徒歩3分、富山の中心に位置し、レジャーにもビジネスにも絶好のロケーションです。今後も、「お家に帰ってくる」というような感覚で、当ホテルをマイホテル(ホーム)としてご利用頂ければ幸いです。スタッフ一同、お客様のお戻りを心よりお待ち申し上げます。

10/10 Excellent

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from DT Toyama on Mar 26, 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Ryuta

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でヒルトン使う人にはいつも通りのサービスで懐かしい感じ、日本では不思議な感じだけど、とても安心しました。大浴場は日本的で素晴らしいですね。また利用するつもりです。
Stayed 1 night in Mar 2024
Response from DoubleTree by Hilton Toyama on Mar 14, 2024
Ryuta 様この度は、ダブルツリーbyヒルトン富山にご宿泊いただきまして、誠にありがとうございます。お客様に気持ち良くお過ごしいただけ、スタッフの対応にもご満足いただけた事は、何よりも嬉しく、 大変光栄に思っております。これからも皆様に愛され、選ばれるホテルであるよう、施設、サービス共にさらなる向上を目指してまいります。またのお越しを、スタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from DT Toyama on Mar 26, 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Takayoshi

Stayed 1 night in Feb 2024

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

SACHIKO

Stayed 1 night in Jan 2024
Response from DT Toyama on Feb 13, 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

2/10 Terrible

TAKAO

Stayed 1 night in Dec 2023
Response from DT Toyama on Feb 13, 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

NAOYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもい接客に気持ち良かったです。 又、利用させて頂きます。
Stayed 1 night in Dec 2023
Response from DoubleTree by Hilton Toyama on Jan 11, 2024
NAOYA 様この度は、ダブルツリーbyヒルトン富山にご宿泊いただきまして、誠にありがとうございます。お客様に気持ち良くお過ごしいただけ、スタッフの対応にもご満足いただけた事は、何よりも嬉しく、 大変光栄に思っております。これからも富山での常宿にしていただけますよう、お客様の立場からサービスや品質の向上に努めてまいります。ぜひまた富山にお越しの際は、ダブルツリーby ヒルトン富山をご利用ください。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from DT Toyama on Feb 13, 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 Excellent

CHUN KUANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

8/10 Good

Yee Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

AKIHIRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内、館内とも清潔でスタッフの対応も良く、朝食もバラエティーに富んでいておいしかったです。大浴場もあり、また利用したいと思います。
Stayed 1 night in Dec 2023
Response from DoubleTree by Hilton Toyama on Dec 12, 2023
AKIHIRO 様この度は、ダブルツリーbyヒルトン富山にご宿泊いただきまして、誠にありがとうございます。お客様に気持ち良くお過ごしいただけ、スタッフの対応にもご満足いただけた事は、何よりも嬉しく、 大変光栄に思っております。これからもダブルツリーby ヒルトン富山での常宿にしていただけますよう、お客様の立場からサービスや品質の向上に努めてまいります。ぜひまた富山にお越しの際は、ダブルツリーby ヒルトン富山をご利用ください。

6/10 Okay

Cosmin

Liked: Cleanliness, staff & service
Disliked: Amenities
Sauber und funktional. Würde es vermutlich nicht mehr buchen und maximal 60-70€ pro Nacht bezahlen.
Stayed 3 nights in Dec 2023

8/10 Good

Jinsook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 물
대중 욕실이 따로 있어서 좋으네요. 그리고 물이 좋구요
Stayed 1 night in Nov 2023

6/10 Okay

Yutaka

Stayed 1 night in Dec 2023

10/10 Excellent

takuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

WING YAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with living room and bedroom type is very spacious, new and clean. The room lighting has some different mode and it is very room. Near JR station and shopping street.
Stayed 2 nights in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

8/10 Good

KOHEI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

HON CHING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的酒店
酒店位置非常近富山車站,而附近也有很多食店及商舖,飲品和購物都很方便,房間空間都可以接受,酒店設有大浴場,可洗去旅行的疲勞身軀,早餐也豐富可口,下次去富山也會入住這酒店
Stayed 2 nights in Nov 2023
Response from DT Toyama on Nov 27, 2023
感谢您选择入住富山希尔顿逸林酒店,并对酒店的地理位置、以及设施环境表示赞赏。今后我们也将为成为深受顾客喜爱与欢迎的酒店而不断努力。我们全体员工真诚期待您的再次光临。

10/10 Excellent

Hiroyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
富山駅から至近。合理的な室内設計で快適。クローゼットが少し狭いのが惜しい。部屋にバスタブ無し嘆いていたら大浴場が素晴らし大満足。朝食も最高に美味しい。絶対におすすめ。
Stayed 1 night in Nov 2023
Response from DoubleTree by Hilton Toyama on Jan 11, 2024
Hiroyuki 様この度は、ダブルツリーbyヒルトン富山にご宿泊いただきまして、誠にありがとうございます。数々のお褒めの言葉をいただくことができ、光栄でございます。当ホテルの朝食は、富山の旬の鮮魚をあしらった海鮮丼や、「日本三大手延べうどん」の一つと言われる氷見うどん、天ぷらなど、富山の味覚を楽しめるお料理が並びます。これからも豊かなホテルライフのお手伝いをさせていただきたく、お客様のお帰りを心よりお待ち申し上げております。

8/10 Good

Yee Lan

Stayed 2 nights in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

lai sum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以推介的酒店
酒店就在富山站附近,交通、飲食、購物都十分方便,而且酒店也舒適乾淨,可能是品牌關係,價比性不算高!
Stayed 2 nights in Oct 2023
Response from DT Toyama on Nov 13, 2023
本酒店的地理位置一直以来深受众多顾客的好评,很高兴您也感受到它的舒适和便捷。我们积极主动地为每一位宾客提供最高水准的服务,并根据具体的需求与情况带给住客们个性化的体验,同时我们也一直寻求在公道的价格和我们的服务品质之间达成良好的平衡。我们期待能够再次欢迎您回到这里,感受“真我奢华,唯您独享”的超凡体验。

10/10 Excellent

Kimio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Kimio

Stayed 1 night in Nov 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Suet Ching Wendy

Stayed 1 night in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

8/10 Good

yusuke

Stayed 1 night in Oct 2023
Response from DoubleTree by Hilton Toyama on Dec 22, 2023
Thank you so much for taking the time to leave us a review - each one is so important to us.Feedback from our guest is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The entire team and I looking forward to welcoming you back at your hotel in Toyama and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.