Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Very nice hotel. Close to dining.

Posted Jul 27, 2015
Very nice stay. Clean room, bathroom and all common areas.
2 out of 5
by A verified traveler from Johnson City

No breakfast, not impressed

Posted Jul 19, 2015
Pros: It looked modern and had a nice looking pool.
Cons: First thing that should be taken care of is water damage, like peeling wall paper and probably mold.
Staff wasn't very friendly, room was damp and had clear water damage. I have stayed in hotels in Johnson City for this same price and had much better experiences with rooms, breakfast, and larger better bathrooms. I will not go to this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Desk staff was very nice. Bar tender was Ok. Room was clean, bed was comfortable and room was large enough.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Nice hotel. Wish they had a 2 queen option for my family of 4 but otherwise it was a nice hotel experience.
3 out of 5
Recommended
for Families
by A verified traveler from Atlanta

WE had asked for a roll away. None were available.

Posted Jul 6, 2015
Pros: Convenient location
Cons: bed size and additional rollaways. Exhaust fans in the baths
Location: Near interstate and convenient to shopping and eateries
WE sleep in a king, all that was available was a double. 5 people with everyone used to their own bed 2 roomswith doubles did not cut it. We were hoping for 2 doubles and a roll away for our 16 year old. No such luck The AC kicked on with a moaning sound and then ran. This happened multiple times all night. The humidity in the room was noticible and there was no exhaust fan in the bathroom so anytime someone had a bath it seemed to multiply.
3 out of 5
by A verified traveler from Elyria, OH

Okay stay

Posted Jun 29, 2015
The staff was absolutely fantastic. We also ordered room service a couple times and the food was pretty good. However, the room wasn't super comfortable. My fiance has back problems and the bed actually hurt more than helped. It wasn't very sturdy and it seemed like the mattress didn't fit the frame so as a result we lost pillows down the back of it multiple times per night. Even though the staff was nice I don't think we will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from huntington Beach, CA

Great place to stay!

Posted Jun 24, 2015
We really enjoyed our stay. The staff were incredible and helped insure we had a great stay. The breakfast included the best egged and turkey bacon I have EVER had in a hotel breakfast. That was a highlight. The only feedback is it rained and the lobby skylight leaks a lot! 😄 staff managed it well with signs and buckets yet it needs attention. Over all a wonderful stay. I would stay again when in Joinson City.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice Hotel

Posted Jun 15, 2015
Nice hotel great staff. Good breakfast at restaurant. This hotel will Not give Hilton rewards for booking through Expedia.
4 out of 5
Recommended
for Everyone
by A verified traveler from tn

Posted May 21, 2015
Nice hotel but a little out dated. In room air conditioner made it difficult to keep room comfortable and lines seemed damp when using it. Restaurant and room service was exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice!

Posted May 18, 2015
Our stay started off horrible with a very rude check in. The next morning I spoke to a Manger about it and she went above and beyond to fix it and make us happy! I was impressed with the overall friendliness of the staff. The rooms were beautiful and comfy, as well as clean. The housekeeper was great!